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As of Jan 2020, these 245 SaaS companies are the largest in the Communication Software space.

The Top Communication Software SaaS Companies

This list tracks the largest private B2B Communication Software SaaS companies by revenue. In total, this list features 245 companies with combined revenues of $14.5B.

These companies have raised a total of $6.4B. Together, these Communication Software saas companies serve 343M customers and employ over 30K on their teams.

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Highlights

02
V
Vonage

Communication Software

$1B
-
700
3K
2001
United States
03
I
Inteliquent

Communication Software

Provider of network-based voice and messaging services to wireless, cable, carrier and communication service providers. The company offers a variety of voice services including local transit, long distance, switched access, international voice, direct inward dialing, and toll-free services using an all-IP network, which enables to deliver global connectivity for various media.

$533M
$21M
-
434
1991
United States
04
MB
MessageBird

Communication Software

Zero friction, omnichannel communication. Customer service software and automation to talk to your customers on channels like Live Chat, WhatsApp, Voice and more

$500M
$1B
15K
317
2011
Netherlands
05
LP
LivePerson

Communication Software

LivePerson's Conversational AI-powered chatbots & messaging tools help businesses of all sizes understand customer intent, increase conversions, & reduce costs.

$367M
$40M
18K
2K
1995
United States
06
U
Ukrtelecom

Communication Software

Ukrtelecom PJSC operates a telecommunications network that offers telephone services, which include international, long-distance, and local telephony; data transmission and construction of private virtual telephone networks; Internet services, including switched and broadband Internet access, permanent IP-connection through a dedicated line; hardware and virtual hosting. It operates through two segments are Fixed-line telecommunications and Mobile telecommunications. Geographically it operates through Ukraine.

$220M
-
7M
3K
1993
Ukraine
07
O
Ooma

Communication Software

Ooma is a United States-based provider of innovative communication solutions and other connected services to small business, home, and mobile users. Its hybrid SaaS platform, consisting of its proprietary cloud, on-premise appliances, mobile applications, and end-point devices, provides the connectivity and functionality that power its solutions. Its communications solutions deliver proprietary PureVoice HD voice quality, advanced features, and integration with mobile devices, at extremely competitive pricing and value. The company's platform helps create smart workplaces and homes by providing value-added communications and other connected services and by integrating end-point devices to enable the Internet of Things.

$169M
$98M
1M
404
2004
United States
08
EI
Esker Inc

Communication Software

Esker helps organizations eliminate paper and improve business processes by integrating on-premise and on-demand document automation with applications — for higher efficiency in sales order processing, invoicing, accounts payable and purchasing to shorten order-to-cash and procure-to-pay cycles. Built on patented technology, Esker solutions address the challenges of manual document processing that limit an organization’s ability to increase speed and accuracy, raise productivity, reduce complexity, control costs and improve customer satisfaction. Over the past two decades Esker has become a worldwide leader in document process automation with offices in North America, Europe, Australia and Asia, and partners in more than 80 countries. Learn more about Esker: https://www.esker.com Explore Career Opportunities: https://www.esker.com/careers/job-opportunities

$137M
-
6K
534
1985
United States
09
D
Discord

Communication Software

Discord is a voice, video and text communication service to talk and hang out with your friends and communities.

$130M
$1B
140M
677
2012
United States
10
B
Basefarm

Communication Software

Orange Business Services is a global IT and communications services company that helps companies collaborate, operate, and engage with customers. On the whole it offers integrated communications solutions and services to global enterprises in cloud computing, unified communications, and collaboration which manage and integrate the complexity of international communications. Orange Business Services provides end-to-end enterprise solutions in data center management, server management, network management, pc life-cycle management, security management, and messaging administration; ITIL-aligned methodology and processes; application management capabilities across verticals for CRM applications, IPT applications, and database integration; remote infrastructure management services; and WAN-LAN integration, design, and management expertise. It also delivers and manages complex PBX, IP Voice-based solutions, unified communications, and collaboration solutions.Orange Business Services was foun

$122M
-
40M
480
2000
Norway
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What are the fastest growing companies doing?


83 of the fastest growing companies that also have the most revenue have a clear expansion revenue strategy. On average, sales reps are selling plans where starting contract value is $4,606.

Those same companies employ 1,678 sales reps that carry a quota. The most common compensation plan used by these companies is a 1:5 ratio of sales rep on target earnings (OTE) to quota. Meaning if a rep can earn $200k in base and commissions, quota target for that year is set at 5x, or $1m in new ARR closed.

If you’re going to build a high growth SaaS company, you need to figure out how to scale with quota carrying sales reps.

Which CEO’s are the most efficient capital allocators?


We can measure this a variety of ways. Which company has the most revenue per employee? What about dollars in revenue compared to dollars raised? What about time, which founder went from $0 to $10m the fastest?

Looking deeper at dollars in revenue compared to dollars raised, bootstrappers take the cake because they self fund (denominator zero). When we look at companies that have raised at least $1m, Actito is the clear winner generating $21m in revenue, growing 100% yoy, on just 1m raised ($.05 dollars raised for every $1 of revenue).

Omnisend comes in a close second with $.08 dollars raised for every dollar of revenue. Doing $19m as of December 2020. Proposify gets honorable mention with $0.46 dollars raised (3.25m) for every dollar of revenue ($7m).

The worst performers here are companies like YayPay with $3.68 dollars raised ($14m) per dollar of revenue ($3.8m). Many of the worst performers just did a round of funding and haven’t had a chance to deploy to drive growth yet. That makes this data less valuable but still illustrative.