The Top Communication Software SaaS Companies

As of Jan 2020, these 222 SaaS companies are the largest in the Communication Software space. (Click to apply)

This list tracks the largest private B2B Communication Software SaaS companies by revenue. In total, this list features 222 companies with combined revenues of $12.9B.

These companies have raised a total of $286.0M. Together, these Communication Software saas companies serve 343M customers and employ over 23K on their teams.

$0 - $1M ARR
  1. Limtel $955.3K
  2. Hoppen app $911.9K
  3. Flowdock $886.7K
$5M - $10M ARR
  1. Emotive $9.0M
  2. vLine $8.8M
  3. Zello $8.5M
$10M+ ARR
  1. Inteliquent $533.0M
  2. MessageBird $500.0M
  3. LivePerson $366.6M
  1. 01
    Altice USA

    Altice USA

    Communication Software

    $10B

    5M

    5K

    2015

    Communication Software

  2. 02
    Inteliquent

    Inteliquent

    Communication Software

    Provider of network-based voice and messaging services to wireless, cable, carrier and communication service providers. The company offers a variety of voice services including local transit, long distance, switched access, international voice, direct inwa

    $533M

    $21M

    434

    1991

    Communication Software

  3. 03
    MessageBird

    MessageBird

    Communication Software

    Zero friction, omnichannel communication. Customer service software and automation to talk to your customers on channels like Live Chat, WhatsApp, Voice and more

    $500M

    $1B

    15K

    317

    2011

    Communication Software

  4. 04
    LivePerson

    LivePerson

    Communication Software

    LivePerson's Conversational AI-powered chatbots & messaging tools help businesses of all sizes understand customer intent, increase conversions, & reduce costs.

    $367M

    $40M

    18K

    2K

    1995

    Communication Software

  5. 05
    Ukrtelecom

    Ukrtelecom

    Communication Software

    Ukrtelecom PJSC operates a telecommunications network that offers telephone services, which include international, long-distance, and local telephony; data transmission and construction of private virtual telephone networks; Internet services, including sw

    $220M

    7M

    3K

    1993

    Communication Software

  6. 06
    Ooma

    Ooma

    Communication Software

    Ooma is a United States-based provider of innovative communication solutions and other connected services to small business, home, and mobile users. Its hybrid SaaS platform, consisting of its proprietary cloud, on-premise appliances, mobile applications,

    $169M

    $98M

    1M

    404

    2004

    Communication Software

  7. 07
    Esker Inc

    Esker Inc

    Communication Software

    Esker helps organizations eliminate paper and improve business processes by integrating on-premise and on-demand document automation with applications — for higher efficiency in sales order processing, invoicing, accounts payable and purchasing to shorte

    $137M

    6K

    534

    1985

    Communication Software

  8. 08
    Discord

    Discord

    Communication Software

    Discord is a voice, video and text communication service to talk and hang out with your friends and communities.

    $130M

    $511M

    140M

    677

    2012

    Communication Software

  9. 09
    Basefarm

    Basefarm

    Communication Software

    Orange Business Services is a global IT and communications services company that helps companies collaborate, operate, and engage with customers. On the whole it offers integrated communications solutions and services to global enterprises in cloud computi

    $122M

    40M

    480

    2000

    Communication Software

  10. 10
    Smarsh

    Smarsh

    Communication Software

    Provider of e-mail archiving systems. The company provides message compliance, records retention, legal e-discovery and mail server data management services primarily to investment advisers, broker, dealers, banks and hedge funds.

    $111M

    30M

    1K

    2001

    Communication Software

1-10 of 222

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What are the fastest growing companies doing?

83 of the fastest growing companies that also have the most revenue have a clear expansion revenue strategy. On average, sales reps are selling plans where starting contract value is $4,606.

Those same companies employ 1,678 sales reps that carry a quota. The most common compensation plan used by these companies is a 1:5 ratio of sales rep on target earnings (OTE) to quota. Meaning if a rep can earn $200k in base and commissions, quota target for that year is set at 5x, or $1m in new ARR closed.

If you’re going to build a high growth SaaS company, you need to figure out how to scale with quota carrying sales reps.

Which CEO’s are the most efficient capital allocators?

We can measure this a variety of ways. Which company has the most revenue per employee? What about dollars in revenue compared to dollars raised? What about time, which founder went from $0 to $10m the fastest?

Looking deeper at dollars in revenue compared to dollars raised, bootstrappers take the cake because they self fund (denominator zero). When we look at companies that have raised at least $1m, Actito is the clear winner generating $21m in revenue, growing 100% yoy, on just 1m raised ($.05 dollars raised for every $1 of revenue).

Omnisend comes in a close second with $.08 dollars raised for every dollar of revenue. Doing $19m as of December 2020. Proposify gets honorable mention with $0.46 dollars raised (3.25m) for every dollar of revenue ($7m).

The worst performers here are companies like YayPay with $3.68 dollars raised ($14m) per dollar of revenue ($3.8m). Many of the worst performers just did a round of funding and haven’t had a chance to deploy to drive growth yet. That makes this data less valuable but still illustrative.