The Top Enterprise Feedback Management Software SaaS Companies

As of Jan 2020, these 83 SaaS companies are the largest in the Enterprise Feedback Management Software space. (Click to apply)

This list tracks the largest private B2B Enterprise Feedback Management Software SaaS companies by revenue. In total, this list features 83 companies with combined revenues of $251.2M.

These companies have raised a total of $16.1M. Together, these Enterprise Feedback Management Software saas companies serve 974 customers and employ over 3K on their teams.

$0 - $1M ARR
  1. Comnplus $1.0M
  2. Keatext $996.0K
  3. Octi $922.3K
  4. Canny $818.5K
$1M - $5M ARR
  1. UserVoice $4.8M
  2. Mercaux $4.5M
$5M - $10M ARR
  1. Ladders $8.3M
  2. Entelo $5.4M
$10M+ ARR
  1. Trustpilot $102.0M
  2. Marketron $11.5M
  3. Satmetrix $11.0M
  1. 01
    Espressive

    Espressive

    Enterprise Feedback Management Software

    Developer of an AI-driven enterprise service management platform designed to redefine how employees get help. The company'a virtual support agent (VSA), brings the ease of consumer virtual assistants into the workplace. It delivers a personalized user expe

    $5M

    $53M

    79

    2016

    Enterprise Feedback Management Software

  2. 02
    UserVoice

    UserVoice

    Enterprise Feedback Management Software

    Provider of a feedback management software designed to analyze customer feedback. The company's feedback management software prioritizes data-driven insights from customer feedback, enabling businesses to gather and analyze customer feedback and prioritize

    $5M

    57

    2008

    Enterprise Feedback Management Software

  3. 03
    Mercaux

    Mercaux

    Enterprise Feedback Management Software

    Developer of an in-store platform for offline retailers designed to connect stores with head quarters. The company's Mercaux platform offers a tablet technology that provides sales staff with merchandise information, supports them with outfits and cross-se

    $5M

    54

    2013

    Enterprise Feedback Management Software

  4. 04
    SoGoSurvey

    SoGoSurvey

    Enterprise Feedback Management Software

    Founded in 2013, SoGoSurvey answered the market demand for a robust survey platform delivering high-quality analysis at an affordable price. Today, clients worldwide trust SoGoSurvey with their most sensitive data as they investigate customer experience, e

    $4M

    48

    2010

    Enterprise Feedback Management Software

  5. 05
    GetFeedback

    GetFeedback

    Enterprise Feedback Management Software

    Developer of an online survey platfrom designed to empower brands to exceed customer expectations. The company's platform integrates feedback data with customer data in Salesforce, automates survey distribution, assigns follow-up tasks, powers brands with

    $3M

    41

    2013

    Enterprise Feedback Management Software

  6. 06
    ShowClix

    ShowClix

    Enterprise Feedback Management Software

    Provider of a ticketing software created to enable professionals sell more tickets and create memorable experiences for their customers. The company's software tool allows venues, promoters and event organizers to manage ticketing operations including onli

    $3M

    $5M

    47

    2007

    Enterprise Feedback Management Software

  7. 07
    Collabor

    Collabor

    Enterprise Feedback Management Software

    The Customer Collaboration CompanyDont just manage your customers, collaborate.Collabors software lets companies inform, interact, educate and engage customers into long-term, loyal & rewarding relationshipsImplementation of Collabor's Customer Collaborati

    $3M

    33

    2005

    Enterprise Feedback Management Software

  8. 08
    Universe

    Universe

    Enterprise Feedback Management Software

    Provider of a ticket selling platform for event organizers. The company's ticket-sales platform allows event organizers to embed a customizable Buy Now button to sell tickets on any website with no redirect to Universe.

    $3M

    $3M

    53

    2011

    Enterprise Feedback Management Software

  9. 09
    EduMe

    EduMe

    Enterprise Feedback Management Software

    Developer of workforce success platform designed for corporate training and communication services. The company's platform provides learning and development opportunities through a mobile-first learning platform, which automates processes and engaging cont

    $3M

    32

    2016

    Enterprise Feedback Management Software

  10. 10
    methinks Technologies Inc

    methinks Technologies Inc

    Enterprise Feedback Management Software

    Provider of market research services designed to get real feedback from target customer within minutes. The company's market research services help in finding target audience based on location, have live face to face interview with real-time application te

    $3M

    $7M

    29

    2016

    Enterprise Feedback Management Software

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What are the fastest growing companies doing?

83 of the fastest growing companies that also have the most revenue have a clear expansion revenue strategy. On average, sales reps are selling plans where starting contract value is $4,606.

Those same companies employ 1,678 sales reps that carry a quota. The most common compensation plan used by these companies is a 1:5 ratio of sales rep on target earnings (OTE) to quota. Meaning if a rep can earn $200k in base and commissions, quota target for that year is set at 5x, or $1m in new ARR closed.

If you’re going to build a high growth SaaS company, you need to figure out how to scale with quota carrying sales reps.

Which CEO’s are the most efficient capital allocators?

We can measure this a variety of ways. Which company has the most revenue per employee? What about dollars in revenue compared to dollars raised? What about time, which founder went from $0 to $10m the fastest?

Looking deeper at dollars in revenue compared to dollars raised, bootstrappers take the cake because they self fund (denominator zero). When we look at companies that have raised at least $1m, Actito is the clear winner generating $21m in revenue, growing 100% yoy, on just 1m raised ($.05 dollars raised for every $1 of revenue).

Omnisend comes in a close second with $.08 dollars raised for every dollar of revenue. Doing $19m as of December 2020. Proposify gets honorable mention with $0.46 dollars raised (3.25m) for every dollar of revenue ($7m).

The worst performers here are companies like YayPay with $3.68 dollars raised ($14m) per dollar of revenue ($3.8m). Many of the worst performers just did a round of funding and haven’t had a chance to deploy to drive growth yet. That makes this data less valuable but still illustrative.