Overview
About Intercom
Intercom is a Conversational Relationship Platform (CRP) that helps businesses build better customer relationships through personalized, messenger-based experiences. It’s the only platform that delivers conversational experiences across the customer journey, with solutions for Conversational Marketing, Conversational Customer Engagement and Conversational Support. Intercom is bringing a messenger-first experience to all business-to-customer communication, powering 500 million conversations per month and connecting 4 billion unique end users worldwide across its more than 30,000 paying customers, including Atlassian, Sotheby’s and New Relic.The company was founded in 2011 in San Francisco by Eoghan McCabe, Des Traynor, Ciaran Lee and David Barrett, with the mission to make internet business personal. Intercom was valued at $1.275 billion in 2018 and has secured $241 million in funding from investors including Kleiner Perkins, Bessemer Venture Partners and Social Capital.
$12.5M
+ $8.3M (200.00%)
$12.5M
-$1.0
0.00%
200.00%
200
Headquarters
San FranciscoCaliforniaUnited StatesIntercom Revenue vs Funding
Revenue
In 2020, Intercom revenue run rate hit $150.0M in revenue.
Funding History
| Funding Date | Round | Total | Valuation |
|---|---|---|---|
| 03/27/2018 | $125.0M | $1.3B | |
| 04/02/2017 | $50.0M | ||
| 07/04/2016 | $50.0M | $527.0M | |
| 08/26/2015 | $35.0M | $300.0M | |
| 01/22/2014 | $23.0M | $88.0M | |
| 01/06/2013 | $6.0M | $21.0M | |
| 01/25/2012 | $750.0K | ||
| 01/08/2012 | $1.0M |
Customers
Intercom has 30K customers.
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Churn
Intercom has an annual churn rate of 0.00%
Churn vs Expansion
-0.00%
0.00%
0.00%
Team
Employees
Intercom has 600 employees.
| Distribution | Qty |
|---|---|
Total Team Size | 600 |
Engineers | 0 |
Sales | 0 |
Marketing | 0 |
CEO/Founder
Ciaran Lee
CEO Q&A
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Frequently Asked Questions about Intercom
When was Intercom founded?
Intercom was founded in 2011.
Who is the CEO of Intercom?
The CEO of Intercom is Ciaran Lee
How many employees does Intercom have?
Intercom has 600 employees.
How much revenue does Intercom generate?
Intercom generates $150.0M in revenue.
How much funding does Intercom have?
Intercom has raised $290.8M.
Where is Intercom headquarters?
Intercom is headquartered at San FranciscoCaliforniaUnited States
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