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How Kapture CX CEO Vikas Garg grew to $37M revenue with a 394 person team in 2023.

Kapture is an Enterprise-grade SaaS-based Customer Support Automation platform that equips businesses across various industries with an all-in-one customer service software. Tailored to meet specific business needs, this CX solution leverages historical data to enable companies to offer effective automated responses to customer queries. Kapture facilitates seamless integrations with ERP, Shopify, WooCommerce, Unicommerce, Magento, Logistics Partners, and offers deep integrations with cloud telephony sources including Knowlarity, Ozonetel, Exotel, among others, enhancing its capability to provide comprehensive and efficient customer service solutions.

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Kapture CX Revenue

In 2023, Kapture CX's revenue reached $37M. Since its launch in 2014, Kapture CX has shown consistent revenue growth.

Kapture CX Revenue GrowthReported revenue / ARR over time$0$10M$20M$30M$40M201420162018202020222023$0$37MSource: GetLatka.com
YearMilestoneQuote
2023Kapture CX Hit $37m revenue in December 2023
2014Launched with $0 revenue

Kapture CX Valuation, Funding Rounds

Kapture CX is a bootstrapped Other Collaboration Software startup. Founded in 2014, Kapture CX has grown to $37M in revenue without raising any venture capital or outside funding.

As a self-funded Other Collaboration Software SaaS company, Kapture CX has built its business with no outside investment.

Kapture CX Capital Raised & ValuationCumulative capital raised and post-money valuation by roundCapital raised (cum.)Valuation$0$0$0.2$0.2$0.4$0.4$0.6$0.6$0.8$0.8$1$12014Source: GetLatka.com
YearRoundAmountValuation% SoldQuote

Founder / CEO

Vikas Garg

Vikas Garg is listed as Founder / CEO at Kapture CX.

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Customers

We do not have customer count information for Kapture CX yet.

Kapture CX Employees & Team Size

Kapture CX employs approximately 394 people as of 2026, up from 235 in 2022.

Kapture CX Team GrowthReported headcount over time010020030040050020142016201820202022202300235235394394Source: GetLatka.com
YearMilestone
2023Reached 394 employees (December 2023)
2022Reached 235 employees (December 2022)

Frequently Asked Questions about Kapture CX

What is Kapture CX's revenue?

Kapture CX generates $37M in revenue.

Who founded Kapture CX?

Kapture CX was founded by Vikas Garg.

Who is the CEO of Kapture CX?

The CEO of Kapture CX is Vikas Garg.

How much funding does Kapture CX have?

Kapture CX raised $0.

How many employees does Kapture CX have?

Kapture CX has 394 employees.

Where is Kapture CX headquarters?

Kapture CX is headquartered in Bangalore, India.

Compare Kapture CX to the industry

Kapture CX operates across multiple industries. Browse revenue, funding, and growth data for Kapture CX in each sector below.

Data and Sources

All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.

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Kapture CX Revenue 2023: $37M ARR (Bootstrapped)