Top Pylon Labs, Inc. Alternatives, Competitors & Similar Software

Customer Service Automation Software

Developer of a web-based customer engagement platform designed to increase e-commerce sales and improve customer service. The company's web-based customer engagement platform provides a live video chat interface for brands to connect with their customers over the internet, on mobile devices and in stores using voice, video chat, text chat and co-browsing, enabling clients to get customer feedback directly from their customers which helps them to increase their service.

Customer Service Automation Software

Developer of a screen-sharing technology designed to deliver a streamlined customer journey for financial transactions. The company's technology helps businesses to interact with customers and digitally send, receive and sign documents in real time, as well as provides a suite of services that create digital bridges between channels to create customer journeys, enabling clients to deliver improved conversion rates and compliance, and reduced transaction times.

Customer Service Automation Software

Consumer Fusion is a customer relationship management (CRM) software that helps businesses manage their online reputation, customer communications, and marketing campaigns. It provides tools for online review management, social media monitoring, email marketing, and lead generation.

Customer Service Automation Software

Fixably is a Finland-based SaaS company that helps technicians and repair shops operate better.

Customer Service Automation Software

At Bright Pattern, we're paving the way for the future of contact center technology. We offer an all-in-one solution that brings ease, efficiency, and personalization to customer service interactions. What sets us apart is our omnichannel capabilities. Our enterprise-grade contact center platform provides agents an omnichannel desktop to handle all interactions on every channel in one screen – “a single pane of glass”. With prior customer journey history readily available, agents can quickly switch between channels and communicate with customers in a natural way tailored to their needs. This reduces effort for both customers and agents, allowing for personalized conversations. Trusted by 500 customers in 26 countries, we are the highest-rated omnichannel platform by customers and analysts with the fastest ROI and time to deploy in the industry. OMNICHANNEL CONVERSATIONS Easy, seamless omnichannel conversation across voice and digital channels for both customers and agents. OMNICHANNEL QUALITY MANAGEMENT Monitor 100% of interactions on every channel and allow you to review, score and coach agents to improve CX. OMNI-ENTERPRISE CX™ Allow any employee to connect on voice and digital channels via Bright Pattern Mobile App.

Customer Service Automation Software

Curogram's goal is to empower patients with a patient-centric healthcare messaging platform and universal patient portal, solving the many challenges patients face today including inefficient communciation channels with their doctors, no centralized health history, and poor access to their own medical records that are scattered across multiple provider systems. Today, Curogram offers the best secure patient texting app for physician practices that automates many front desk functions and enables full 2-way texting with patients. In today's world, the preferred communication channel for the majority of patients is texting, but very few physicians'​ offices have the ability to text with patients. With our 2-way texting feature, Curogram has reduced client phone volumes by as much as 50%, significantly improving office staff efficiencies and improving patient satisfaction. Curogram also offers medical practices the most advanced appointment reminders on the market, including fully customizable messaging based on appointment type, customizable sending times, and smart AI response processing. Another great feature of Curogram is our automated text-based surveys and smart online rating requests that automates 5-star reviews for practices. With this feature, Curogram has helped numerous clients get 100+ 5-star reviews and become the top organic search result on Google in their local area.

Customer Service Automation Software

Loris helps the world's fastest-growing companies have better customer care conversations by text.

Customer Service Automation Software

ResponseiQ is the intelligent callback platform that helps your business increase inbound calls and conversions. 97% of consumers will give more business to companies that respond quickly to them. Our Callback Widget uses intelligent callback technology to seamlessly connect sales teams to website visitors in a number of seconds. Instant Lead Response is an incredibly powerful sales enablement tool which turns any enquiry forms with a telephone number field into an instant callback, freeing up valuable time for sales teams and ensuring a higher likelihood of converting an interested visitor into a paying customer. To learn more, or to start your free 7-day trial, visit our website.

Customer Service Automation Software

Tethr operates as an AI-powered conversation intelligence platform.

Customer Service Automation Software

Schedulista provides a beautifully crafted scheduling service that lets clients book appointments right from your website, Facebook page, email message, or text. Our customers include talented artists, coaches, and therapists; respected businesses like Amazon and Microsoft; and venerated institutions like the YMCA and the University of California. Whether you're trying to create the perfect curl or trying to organize the world's biggest software conference, we're here to help you follow your passion.

Customer Service Automation Software

Tethr operates as an AI-powered conversation intelligence platform.

Customer Service Automation Software

Six years ago, Hoiio was founded with a mission to simplify the way we communicate. Today, we create cloud communications technology that is agile and alive to the changing needs of businesses. By simplifying complex systems into elegant applications hosted on the cloud; we want to change the way business owners and professionals set up their business communication system. Built and designed for businesses, users get to enjoy maximum flexibility and control in the shortest amount of setup time. Hoiio also provides APIs for developers who wish to build apps with telephony capabilities.

Customer Service Automation Software

Developer of software intended to help build smart chatbots and drive deeper engagement with CUI-enabled digital touchpoints. The company's enterprise-grade conversational AI platform helps to build out a suite of AI solutions that help businesses achieve cognitive transformation, enabling them to transform the digital customer experience across industries and functions.

Customer Service Automation Software

CommPeak makes cloud-based business communication easier and more affordable, empowering people with superior quality products. Our modularly available solutions enable companies to create highly customized solutions based on their unique business models. 𝗩𝗼𝗜𝗣 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 Communicate with our superior global, cost-effective VoIP termination. 𝗖𝗼𝗺𝗺𝗣𝗲𝗮𝗸 𝗗𝗶𝗮𝗹𝗲𝗿 Boost productivity and sales and reduce operational costs with our predictive Dialer. 𝗖𝗹𝗼𝘂𝗱 𝗣𝗕𝗫 Manage and monitor your contact center communication performance. 𝗗𝗜𝗗 𝗡𝘂𝗺𝗯𝗲𝗿𝘀 Expand your contact center’s local presence and sales with our local virtual phone numbers. 𝗦𝗼𝗳𝘁𝗽𝗵𝗼𝗻𝗲 Effectively communicate with our SIP Softphone. No more third-party apps! 𝗦𝗠𝗦 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 Connect with your customers globally using the highest-quality SMS gateway API. 𝗧𝗲𝘅𝘁𝗣𝗲𝗮𝗸 Efficiently send, control, and analyze your bulk SMS communications. 𝗦𝗽𝗲𝗲𝗰𝗵-𝘁𝗼-𝗧𝗲𝘅𝘁 Enhance compliance while saving time with automated, accurate transcriptions. 𝗩𝗣𝗡 𝗚𝗮𝘁𝗲𝘄𝗮𝘆 Effortlessly anonymize and protect your office connection. 𝗟𝗼𝗼𝗸𝗨𝗽 Accurately validate any phone number. No more dead-end calls!

Customer Service Automation Software

eDesk is on a mission to help online retailers deliver extraordinary customer service, everywhere they sell. Designed specifically for eCommerce professionals, eDesk's AI-powered tools cut response times and automate reporting. This means eCommerce brands can take time back to focus on selling more. Through its App Store, eDesk offers more native integrations than any other customer support software. eDesk tools seamlessly integrate with over 250+ channels, including marketplaces, eCommerce stores, logistics tools and social networks. eDesk is also the only customer support solution on the Amazon and Walmart developer councils, counting industry leaders like Google, eBay and Shopify among their partners. To meet the needs of online sellers, eDesk has developed a whole suite of award-winning eCommerce tools. These include: - eDesk Helpdesk which centralizes all incoming customer messages and uses time-saving AI to automatically group queries, prioritize messages and suggest responses. - Insights which automatically analyzes support tickets and feedback so brands can make informed business decisions. - Live Chat and Knowledge base which both enable customers to resolve their queries in real-time. - Feedback which automatically sends out targeted review requests to help brands improve their seller ratings. - Repricer which dynamically adjusts product pricing so retailers can win more sales and maximize profits. eDesk is trusted by thousands of customers worldwide, headquartered in Ireland with offices in the UK and US. As a rapidly expanding startup, eDesk is always on the lookout for ambitious partners and employees. Developers, Account Managers and other eCommerce enthusiasts can view our latest opportunities here: edesk.com/careers Potential partners can join us over on: edesk.com/partners *Information accurate as of Dec 2021

Customer Service Automation Software

Kevit.io is a leading Customer Experience automation platform, made to acquire and win customers through conversations. We help businesses to design personalized conversational experiences with the best of AI Chatbots and Live Chat, across all top messaging platforms like WhatsApp, Instagram, FB Messenger, Website and many more. Drive customer success with chatbot automation and delight your customers at every stage of their journey with you. We are already working with 500+ businesses across the globe and have successfully automated customer journeys, reduced support costs by upto 80% and increased sales by upto 35%.

Customer Service Automation Software

A SaaS solution for you to own and build a direct relationship with fans and customers and create sustainable values at any scale

Customer Service Automation Software

Gallabox is a purpose-built, no-code conversational commerce platform that helps small and medium-sized companies modernize and automate their customer conversations on WhatsApp.

Customer Service Automation Software

By making it easy to collect, manage, and use field data, Encircle speeds up restoration jobs, gives visibility into a job's progress, and simplifies the creation and sharing of detailed reports. These reports meet and exceed the insurance industry's strict documentation requirements, improving customer satisfaction. Discover how Encircle makes managing claims easy at getencircle.com.

Customer Service Automation Software

Voiceflow is an enterprise-grade platform that enables teams to build, test, and deploy conversational AI agents at scale. It offers a robust developer toolkit for creating customized end-user experiences, integrating with existing tech stacks, and automating customer support. Voiceflow's AI agents can handle complex queries, reduce support ticket costs, and improve customer satisfaction. The platform supports a global community of 250,000+ users and provides resources for learning and collaboration