UserInput revenue, CEO Bram Kanstein, team size, customer count, churn, and more in 2026.

UserInput is a done-with-you customer research service for e-commerce brands. We help you better understand your customers' needs and pain points so that you can design shopping experiences that are both more enjoyable and profitable. SERVICE OFFERINGS Customer Feedback – Get unfiltered feedback from real people in your target market. You can provide your questions/participants, or we can handle everything for you, from designing the questionnaire to recruiting the participants based on your ideal customer profile. Within 5-7 business days, you’ll have a collection of videos that will help inform everything from your marketing to your website design. Packages start as low as $49. User Testing – We’ll recruit real people to test specific functionality of your website, like applying discount codes, building product bundles, initiating/canceling subscriptions, etc. You can also test features on desktop vs. mobile or in specific browsers so you know that your website is functioning properly for every customer. Packages start as low as $149. CRO Audits – Our experienced CRO Strategists will audit your site’s most important pages and provide a detailed report with prioritized recommendations. You’ll know exactly which design changes to improve your customer experience and convert more visitors into buyers. Packages start as low as $999. SUCCESS STORIES: We’ve been fortunate to work with some of the world’s most successful brands. Our Strategists have helped globally-recognized companies like Nike, Adobe, Xerox, and The Economist dramatically improve their conversion rates. 📧 Got questions? Send them to [email protected], and we’ll get back to you ASAP!