Latka logo

2024 Revenue

$1.6M(Est.)

Customers · 2022

15

Funding

$11.5M

Team

32

Founded

2017

Appify Revenue & Funding (2024)

Appify is an enterprise rapid application development platform that enables large organizations to build mobile and web apps that integrate across multiple data systems, including Oracle, SAP, Salesforce, and Zendesk. The company is headquartered in the United States with its engineering, customer success, and support teams based in Bangalore, India. Appify has raised $11.5 million in total funding and, as of mid-2022, was approaching $1 million in annual recurring revenue with 15 enterprise customers.

The company made a deliberate pivot away from the SMB market over the two years following its October 2020 GetLatka appearance, shifting from a high-volume, low-price model to a focused enterprise strategy. Average contract value grew from roughly $400 per month to $10,000 per month, and the largest single deal reached $336,000 annually. A white-label OEM channel partnership with CSG, announced in April 2022, has become a core go-to-market lever that allows Appify to grow revenue without proportionally expanding its four-person sales team.

Jen Grant, who joined Appify as CEO in February 2020, brings 15 years of enterprise software experience as a former CMO at Looker, Elastic, and Box, plus four years at Google. The company operates with 35 employees and is planning for approximately one year of runway as it executes on its enterprise and channel strategy.

Last updated

Appify Revenue

Appify reported approximately $1 million in annual recurring revenue as of July 2022, a figure Jen Grant described as a milestone the company was on the verge of crossing at the time of the interview. That compares to roughly $200,000 in ARR when Grant appeared on the same program in October 2020, representing growth of approximately 400 percent over roughly two years.

Appify Revenue GrowthReported revenue / ARR over time · latest figure estimated$0$400K$800K$1.2M$1.6M$2M20172018201920202021202220232024$0$200K$592.5K$1M$928.2K$1.6MSource: GetLatka.com interview on Jul 6, 2022 with Jen Grant
YearMilestoneSource
2024Appify Hit $1.6m revenue in October 2024Estimated
2023Appify Hit $928.2k revenue in November 2023Estimated
2022Appify Hit $1m revenue in July 2022Watch[1]Estimated
2021Appify Hit $592.5k revenue in November 2021
2020Appify Hit $200k revenue in October 2020Watch[2]
2017Launched with $0 revenue

The host noted at the close of the interview that total revenue had grown from approximately $250,000 to approximately $1 million over that period. Grant confirmed the company was just about at the $1 million ARR mark. With 15 enterprise customers and an average contract value of $125,000, the revenue base is concentrated but growing through seat-based expansion within existing accounts. One customer that began with a single app and roughly 250 users has since grown to five apps and just under 1,000 users, illustrating the land-and-expand dynamic. The largest single deal in the portfolio stands at $336,000 annually.

A GetLatka forward estimate, applying a conservative deceleration from the roughly 400 percent two-year growth rate and using a trailing annualized rate as a ceiling, suggests 2023 ARR could fall in a range of approximately $1.5 million to $2.5 million. This is a GetLatka estimate based on the stated $1 million ARR base and the company's own description of its pipeline and channel expansion. It is not a figure Grant confirmed.

Appify Valuation, Funding Rounds

Appify has not publicly disclosed its valuation. The company has raised $11.5M in total funding to date.

Appify has raised $11.5M in total funding across 2 rounds, most recently a $3.5M Series A round in 2020.

Appify Capital Raised & ValuationCumulative capital raised and post-money valuation by roundCapital raised (cum.)Valuation$0$0$0.2$2.5M$0.4$5M$0.6$7.5M$0.8$10M$1$12.5M2017201820192020Source: GetLatka.com interview on Jul 6, 2022 with Jen Grant
YearRoundAmountValuation% SoldSource
2020Series A$3.5M--Watch[1]
2019Series A$8M--

Founder / CEO

Hari Subramanian

CEO

Jen Grant joined Appify as CEO in February 2020. She brings 15 years of enterprise software experience, having served as CMO at Looker, Elastic, and Box, all of which Grant described as billion-dollar outcomes. She also spent four years at Google leading a marketing team and holds degrees from Wharton and Princeton. Grant was 49 years old at the time of the July 2022 interview.

The company's founder and CTO is originally from India and spends significant time in Bangalore, where Appify's engineering team is based. Grant credited the founder's network and presence in India as the anchor that makes the India hiring strategy viable, describing him as wonderfully charismatic and central to recruiting and retaining engineering talent there. The founder's full name was not stated in the interview. Hari Subramanian is listed as CEO in the company's confirmed roster; the transcript and interview context present Grant as the operating CEO at the time of this recording, and the discrepancy between the roster title and Grant's on-air role should be verified before publication.

Grant's net worth was not discussed in the interview and no ownership percentage was stated, so no estimate can be produced.

Q&A

QuestionAnswer
What's your age?50
Favorite online tool?-
Favorite book?-
Favorite CEO?-
Advice for 20 year old self-

Customers

Appify had 15 enterprise customers as of July 2022, down from 45 customers at the time of Grant's October 2020 appearance on the same program. The decline in customer count reflects a deliberate exit from the SMB segment rather than churn within the enterprise cohort. Grant noted that many SMB customers were redirected to simpler tools such as GoFormz, which she described as a better fit for customers who simply needed to move from paper to a basic app.

The average contract value as of mid-2022 was $125,000 annually, with a typical new enterprise landing deal in the range of $100,000 and expansion deals reaching $400,000 or more. The largest active contract is $336,000 per year, covering 8,000 users. Monthly ARPU stood at approximately $10,000 as of 2022, compared to roughly $400 per month in 2020, representing more than a 24-fold increase in average revenue per account. Pricing is seat-based, with expansion driven by additional users and additional apps built on the platform.

Appify serves 15 customers.

Appify Business Model

Appify generates revenue through annual enterprise software contracts priced on a seat basis. The company pursues a land-and-expand motion: initial deals are typically in the $100,000 range, with expansion to $400,000 or more as customers add users and build additional apps on the platform. One customer grew from 250 users on a single app to just under 1,000 users across five apps over the course of the relationship, and the largest account currently has 8,000 users.

A second revenue motion is a white-label OEM channel, in which Appify's platform is embedded into a partner's software product under a powered-by-Appify arrangement. The partner's own sales force then sells the combined offering, allowing Appify to reach new enterprise customers without adding to its own four-person sales team. The CSG partnership, announced in April 2022, is the first public instance of this model. Grant described the channel as a key reason the company can plan for growth on one year of runway without needing to hire additional salespeople.

Profitability, gross margin, burn rate, churn, and net revenue retention were not discussed in the interview. Revenue per account can be derived from stated figures: 15 customers at an average contract value of $125,000 implies approximately $1.875 million in annualized contract value, though Grant confirmed actual ARR was just reaching $1 million, suggesting a mix of newer and smaller accounts pulling the realized figure below the average contract value ceiling. This derivation is a GetLatka calculation based on figures Grant stated and is not a number she confirmed directly.

Point-in-time figures shared on the GetLatka podcast, each linked to the exact moment it was said on camera.

Customers (2022)

15

Jen Grant: We've got about 15 enterprises.

Watch

Average revenue per user (2022)

$10,000

Nathan Latka: I don't think I've ever interviewed someone where in a two year span, they've gone from an average ARPU, monthly ARPU of 400 to 10,000. Right? Jen Grant: Yeah, that's right.

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Appify Employees & Team Size

Appify had 35 full-time employees as of July 2022. The sales team consists of four people: two sales development representatives, one account executive, and a VP of Enterprise Sales who also carries a direct selling quota. Grant noted the VP of Enterprise Sales was hired within the six months prior to the interview.

The majority of the team is based in Bangalore, India, where engineering, customer success, and support functions are concentrated. Grant described India-based hiring as operationally challenging, citing a standard three-month notice period that candidates must serve before joining a new employer, and noted that candidates frequently use competing offers received during that window to renegotiate or withdraw. She credited the company's founder and CTO, who is originally from India and spends extended periods there, as the anchor that makes the India hiring model work.

Appify employs approximately 32 people as of 2026, down from 38 in 2023, including 4 sales reps that carry a quota. It serves 15 customers that rely on its solutions.

Appify Team GrowthReported headcount over time0132538506320172018201920202021202220232024003232Source: GetLatka.com interview on Jul 6, 2022 with Jen Grant
YearMilestoneSource
2024Reached 32 employees (October 2024)
2023Reached 38 employees (November 2023)
2022Reached 35 employees (July 2022)
2021Reached 50 employees (November 2021)
2020Reached 58 employees (December 2020)
2020Reached 58 employees (November 2020)
2020Reached 45 employees (October 2020)
2020Reached 43 employees (June 2020)
2019Reached 38 employees (December 2019)
2018Reached 28 employees (December 2018)

Frequently Asked Questions about Appify

What is Appify's revenue?

Appify generates an estimated $1.6M in annual revenue.

Who is the CEO of Appify?

The CEO of Appify is Hari Subramanian.

How much funding does Appify have?

Appify raised $11.5M across 2 rounds.

How many employees does Appify have?

Appify has 32 employees.

Where is Appify headquarters?

Appify is headquartered in United States.

Compare Appify to the industry

Appify operates across multiple industries. Browse revenue, funding, and growth data for Appify in each sector below.

Full Interview Transcripts

How she increased ACV's from $5k to $150k in under 20 months for App Building SaaSJul 6, 2022

[00:00] Hey, folks. My guest today is Jen Grant. She's the CEO and has led appify, an enterprise rapid app development platform since February 2020. Previously, spent fifteen years enterprise software as CMO of Looker. You guys remember we had those guys on back before the sale. Elastic and Box, all billion dollar outcomes. She's also spent four years at Google leading marketing team and holds degrees from Wharton and Princeton. Jen, you ready to take us to the top? [00:21] >> I'm I'm ready to go. [00:23] We were just reminiscing because we had had you on back in October 2020. You had 45 customers, $200 k in ARR. You were just getting going. What's the update? Has the product changed? [00:32] >> Yeah. So almost everything has changed. So I'd say the first thing that changed, and, you know, I think this is really great for your audience because this is exactly how a startup early stage kind of growth happens, where we sort of started out saying, yes, this is for SMBs. This makes sense. Let's do volume. Let's get insights. [00:52] $400 a month was your average ARPU back then? [00:54] >> Right. Our ARPU was pretty low, but, oh, we were gonna get the volume. And what we realized in the last two years is that the product itself really speaks more to an enterprise play. And as we started really digging in and finding that product market fit, it was much more useful for larger enterprises. So now our average selling price is 125 k. We're, you know, we're we closed a big 336 k deal. You know? It's like [01:22] Is that your biggest annual contract right now? 350 k, something like that? [01:26] >> Yeah. Yeah. Exactly. Wow. So we've got these big, big contracts. Of course, you have to change your entire the way you run the business because instead of this sort of fast volume, like, get them up and running, you have these longer sales cycles. There's, like, ten, fifteen people at the company. You're meeting multiple times to sort of get everybody on board. You sometimes have to work with procurement and, you know, legal and contract negotiations. So it's [01:51] >> a complete It is a different business from what it was two years ago. So exciting and it's absolutely the right thing. But it was funny when I listened to the podcast again, was like, holy crap. [02:02] This is wild. I mean, I don't think I've ever interviewed someone where in a two year span, they've gone from an average ARPU, monthly ARPU of 400 to 10,000. Right? [02:10] >> Yeah, that's right. [02:11] So how do you turn off all the small companies without pissing them off and getting negative G2 reviews? [02:17] >> Yeah, no, and that's been one of the challenges. And I think I would give us maybe like a B plus So we have a couple of our smaller customers, they're up and running, they're super happy. We continue to support them when they have a bug or they have a question, we're there. But there were plenty of and one of the reasons we shifted to enterprise, there were plenty of SMB customers that didn't really have the resources [02:42] >> for an app building platform. Like, they just didn't have time to build apps. And so in some cases, it was very easy to say like, hey, guys, you know, you never really built an app, so let's be friends. And and in some cases, we pointed them to other products that we actually thought were better fitted for an SMB, a simpler solution that we Which would be what? [03:05] My audience will help understand what you do based off that analog, like a web [03:08] >> Some of the ones we think about are GoFormz is a great example. So it's a much simpler kind of app but is faster to get going. I believe you can even upload a PDF and all of a sudden you have an app. And that's the kind of thing that many of our SMB customers, that's all they need. They just wanted to go from paper to an app that does a whole lot of great for [03:32] >> their business. And for us, what we started to realize is some of the value that we were offering is that we can From a technical standpoint, we can integrate into multiple data systems and we can create apps that have data from Oracle and SAP and Salesforce and Zendesk. And the minute you say that, you realize no SMB gives a crap. They just want their one thing. But every enterprise has that issue with these data silos everywhere. [04:03] >> We often hear from companies that they say, Oh, my HR onboarding. First, have to log into Workday, and then I log into this specialized onboarding system and I fill things out, and then they have to log into this other system. And so, this idea of like, Great, build an app that makes it really easy for the user, and in the background where nobody can see, it'll deal with the fact that that data goes to this system, [04:28] >> that data goes to that system, and all of this sort of complexity that typical enterprises have in their technology stack. So that was really the, like, insight was like, holy crap. [04:40] We would have this That's a shift. [04:41] >> Great thing for enterprise. [04:43] That's a shift. What's going on there, YouTube? Good to see you guys. Now imagine this. You love watching these interviews with SaaS founders, but imagine if we took all of the valuation data out from over 2,807 interviews I've done manually. Saves you a lot of time. Well, we've done this. We've built it into the beautiful interface inside of Founderpath. Check this out. I'll show you how you can access this in a second, but you log in, [05:07] you connect your Stripe account, you see your valuation real time. You can see what it changed over the past eighty eight days and even set goals for valuation this year. Now the secret evaluation is there's many different ways to value a SaaS business. So the reason you're gonna see three or four different valuations inside of your Founderpath dashboard, this is all free by the way, is because depending on who's doing the buying of your SaaS company, [05:32] you're gonna get a different valuation. A VC is gonna pay a different valuation. Private equity firm is different. If you're gonna do a minority sale, that's different. And if you sell the whole business, that's a different valuation. You can see all those when I hover over here. Right? So the teal is what a VC would pay. Yellow is what private equity And red is if you sold the whole thing outright. Now what's cool about this is [05:53] this is not built off random data. Again, you guys hear these interviews on YouTube. All these datas are built from real time valuation data points founder share with us on the show. So traction 1,200,000 seed round 3.7 raise. They sold 22% of their business. Go in here and filter by the event. Maybe you only wanna see companies that have sold the whole business. Well, here are a bunch that have been acquired the valuation and the multiple. [06:19] Maybe you're going out right now and you're raising your seed round. We'll go in here and look at all this recent seed deals that went down, what they raised, what valuation they raised at and what percent that they sold. There's never been a larger dataset of SaaS valuations than what you can get now inside of Founderpath. And we're thrilled to bring it to you. All right. We're gonna go back to the YouTube video here in a [06:41] second. But if you wanna check this tool out, if you wanna jump in and sign up, you can check it out for free to get your valuation at this link, this link, founderpath.com/products/valuations. Or if you go to founderpath.com and hover over products, click on get your valuation here, and go ahead and sign up to give it a whirl. Again, all that valuation data live right inside the platform. I hope to see you there. Alright. Let's jump [07:07] back into the interview. How many now? How many if you do ignore SMB, how many enterprises would you say you're working with now as paying customers? [07:14] >> We've got about 15 enterprises. So, it's still, you know, that's the other change is that when you're When I was at Box, for example, we were constantly saying like, you know, 15,000 customers and then we had a 100,000 customers and then we had 8,000,000, you know, it's like you have these really big numbers of all these customers. And you're in the enterprise, and you're like, 15. Yay. Yep. [07:36] 40 customers that pay you 1,000,000 a year is a great business. [07:40] >> Exactly right. And so you have to kind of reset your expectations and what you count, and you start saying, okay, well, what's our average selling price? Like, when we have 15 and our average selling price is somewhere between 150 and then expanding to these 350 k deals, like, that's not so bad. So we'll be okay with that. [07:57] Yeah. That makes ton of sense. I mean, now, you know, can I take those 15 customers times $13 k a month? I mean, you guys are north of a 2,000,000 run rate at that point just in your enterprise cohort. [08:05] >> We're not quite there because we're a little land Close. Scan. We're actually right just about at the 1,000,000 ARR, which we're really excited. Like, Fair literally, we're, like, just about to go bing and get that. [08:17] We're having you on at the right moment then. So you're still expanding some of these accounts maybe more. So what is that expansion look like? Why someone would pay you $100 k a year versus $350 k? Is it seat based expansion, feature based expansion, something else? [08:26] >> Yeah. It's seat based. So what we're seeing is one great example, one of our older customers, they started they built one app and they had about two fifty people using it. Then And they built their second app and they added additional 300, and there was some overlap of app users. Now they're at five apps and they're just shy of 1,000 users. So that was one where we landed small and then grew over time. Nowadays, I'd say [08:49] >> in the last six months, I hired an enterprise VP of sales, so that also changed our selling motion. So we're landing a lot bigger in the last couple months. The deals that we're looking at, we would land more at the 100,000 range, And then the expansion is like, oh, and then we'll get to 400,000 or those that kind of range where we're like, okay, 1,500 users or Yep. Our biggest deal right now is 8,000 users. So [09:16] >> that one we were like, woo hoo. Okay. [09:18] Cool. Let's do that one. You mentioned the recent higher enterprise sales. How many folks are full time on the team today? [09:23] >> We're still pretty small. That's one of and, you know, as you, I'm sure, have heard from other entrepreneurs and everybody's reading in the news, this is not the market to go crazy. And we're sort of feeling a little lucky that we've kept it tight. So we're at 35 people today. [09:38] Yep. [09:38] >> And we kept our sales team to two SDRs, and we have an AE, and then our VP of sales, he actually sells. So we just have those four. Then we [09:47] have so two SDRs, one AE, and then one head of enterprise sales? [09:51] >> Then the head of sales. Yeah. The other reason for that is we found this whole and this is really rare for a startup, but we found this channel to use. So the second thing that's interesting that we sort of discovered about appify over the last two years is this ability to connect into any data source works in kind of a white labeled powered by appify way. So we announced it in April. We did a deal with [10:18] >> a software company called CSG to stick appify on top of their software and give them a mobile app, like a well formed mobile app that they can build. And then long term, they want to build other apps and they want to have this sort of platform capability connected into this sort of robust data source that they've built over the last 20 [10:37] So that's your go to market. That's your unique channel, those partnerships. [10:40] >> Right. And so then we kind of white label it, give it to them. They do a lot of the work and they have the sales reps that are out there selling. And so that also allows us to stay lean, which in today's market turns out is a really good thing. [10:54] Yes. No, that makes tons of sense. Now you raised 8, 9, 10, 11, 11,500,000 ish. Right? Nothing else raised since 2020. Right? [11:02] >> That's right. Yeah. So we're still kind of running on that. And like every other startup, we're looking at our road or runway and saying, okay, are we okay? [11:10] And Well, do you optimize for right now? Right now, where we're at, are you trying to plan for twenty four months runway, thirty six months, something else? [11:16] >> We're planning for a year runway because these OEM deals, we don't actually need to hire any more sales because of the kind of awesome expansion effect of the channel. So we're able to kind of grow the way we want to grow without actually adding headcount. So we kind of like, we need that year to sort of say, okay, let's sell the crap out of this. And that gives us some of our engineering innovation will continue, but [11:46] >> we also are sort of like, okay, let's just go sell the crap out of this for the, you know, [11:50] six So, nine Jen, so with 35 employees, I don't know where you're based in The States or maybe not even in The States, but if you if you have an average I mean, it's an average salary of $120,000 per year for 35 employees, that's a $4,200,000 expense. You feel like you've yeah. Got You're not that high, though. [12:05] >> Yeah. Most of our folks are in Bangalore, India. So we do have a large that's where engineering is, so it's also very efficient. [12:12] Yeah. Cut that in cut that in half, and your your annual headcount is probably somewhere more like million, 2,000,000, something like that, not four. [12:18] >> Exactly right. Yeah. So so we're able to get a lot of efficiencies as well since our customer success and our engineering and support are all out of India. [12:27] We two minutes left. Teach me about that. How did you find the anchor point in India to hire that first engineer and customer support rep? [12:33] >> Yeah. And I think that's a great, great point. It's hard. I would say, not for the faint of heart. If you don't know someone in India already who has been there, done that, it's not a good strategy. Even though you look at the financing and you're like, Wow, that would be great. Because it turns out it's actually really hard to hire in India. It takes three months. So even when someone accepts a job offer in India, [12:59] >> they have to stay in their current job for three months. And very often, they shop your offer. [13:05] So, [13:06] >> they accept your offer, they shop it, they may find a better offer, and three months later, when you're dying for this head count to start, they're like, Just kidding. I'm going somewhere else. So it's very painful and hard. And what makes it work is those anchor people. So in our case, our founder, our CTO, is originally from India. Spends, you know, maybe six months, three months, a year out there. He's wonderfully charismatic. So he goes out [13:33] >> and everybody gets excited and, you know, pumped up. And so he is able to bring in people from his network as well as excite the team we have. And so that's been able to and even then, we we still have people that don't show up on their first day of work. [13:48] Yeah. I know. That's that's an art. [13:50] Crazy. Yeah. It's an art form. [13:52] >> Yeah. It's a good strategy, but it is not you know, you you can't walk into it thinking, oh, I'll just hire people in India and it'll be fine. You've gotta have those anchor leadership there to make it work. [14:03] Guys, Jen, on that note, let's wrap up here with the Famous Five. Number one, last business book you read. [14:07] >> Oh, it's still Simon Sinek. So [14:10] Okay. Latest. Start With Why. [14:12] >> Yeah. Start with why was the first and the leadership ones were the next one. [14:17] Number two, is there a CEO you're following or studying? [14:20] >> Oh, that's a really good point. It's so hard nowadays. They're making documentaries about everybody and how they're all crazy. And so I, like, hesitate to give you an answer on that one. I can't even say anyone right now. [14:33] What would the title if Aaron Levie has a video made about him on Netflix, what would the title likely be? [14:39] >> Oh my god. Crazy Young People. [14:43] >> Here you go. [14:44] Number three, what's your favorite online tool for building appify? [14:51] >> I you mean as far as the apps that are built? [14:53] No. No. No. Sorry. Sorry. Tools you use to build the business. [14:57] >> Oh, to build the business. Absolutely. Calendly. So useful. [15:01] >> Yep. [15:02] Good one. Number four. How many hours of sleep do get every night? [15:05] >> I'm good. I get eight hours. [15:06] Oh, wow. That's great. What's your situation? Married, single kids? [15:11] >> Married, four kids. [15:12] Wow. You're busy. Okay. And do you mind me asking how old you are? [15:16] >> I am not 50. I'm 49. [15:19] Very cool. Very cool. Very that's a big exciting birthday. That'll be fun. I hope you celebrate. [15:24] >> Coming. [15:24] All right, Jen, take us home here. Last question. Something you wish you knew when you were 20. [15:29] >> I think I wish I knew not to take everything so seriously. I think when we're 20 years old, everything is like the world is ending. It's not it's things are good, things are bad. It's all gonna be fine. [15:41] Guys, really impressive story here. Appify helps enterprises launch apps, manage them, data in and out, all of that stuff. I've never had an interview where over two years span, I interviewed Jen two years ago, she was doing $400 average ARPU across 45 customers. She's now doing well north of that. So now call it thirty, forty customers, but they're paying much, much higher ARPU. She's more than 10x the average contract value moving to the enterprise and her [16:04] total revenue's gone from about a 250,000 up to about a million dollar run rate today. She's celebrating passing that metric, is a big one, very exciting, without raising new capital between that period, which is really fantastic. So, Jen, we're rooting for you. Thanks for taking us to the top. [16:16] >> Thank you. Great. Great to meet see you again. [16:20] One more thing before you go. We have a brand new show every Thursday at 1PM central. It's called Shark Tank for SaaS. We call it deal or bust. One founder comes on, three hungry buyers, they try and do a deal live and the founder shares back end dashboards, their expenses, their revenue, ARPU CAC, LTV, you name it, they share it and the buyers try and make a deal live. It is fun to watch every Thursday, 1PM [16:45] Central. Additionally, remember these recorded founder interviews go live. We release them here on YouTube every day at 2PM Central. To make sure you don't miss any of that, make sure you click the subscribe button below here on YouTube, the big red button, and then click the little bell notification to make sure you get notifications when we do go live. I wouldn't want you to miss breaking news in the SaaS world, whether it's an acquisition, a big [17:08] fundraise, a big sale, a big profitability statement or something else. I don't want you to miss it. Additionally, if you wanna take this conversation deeper and further, we have by far the largest private Slack community for B2B SaaS founders. You want to get in there. We've probably talked about your tool if you're running a company or your firm if you're investing. You can go in there and quickly search and see what people are saying. Sign up [17:30] for that at nathanlatka.com/slack. In the meantime, I'm hanging out with you here on YouTube. I'll be in the comments for the next thirty minutes. Feel free to let me know what you thought about this episode and if you enjoyed it, click the thumbs up. We get a lot of haters that are mad at how aggressive I am on these shows, but I do it so that we can all learn. We have to counter those people. We [17:49] gotta push them away. Click the thumbs up below to counter them and know that I appreciate your guys'support. Alright, I'll be in the comments. See you.

Appify Recruits Powerhouse CEO, Hits 45 Customers for No Code App Building PlatformOct 6, 2020

Introduction hello everyone my guest today is jen grant she has a passion for building companies from the ground up and tackling multiple taking multiple companies to a billion dollar valuation plus she's been involved with companies such as google and box she led the google apps edu gmail and book search marketing teams and she received google's most prestigious award for her marketing leadership jen you ready to take us to the top i'm definitely ready that sounds like an interesting award give it context for us what's the marketing campaign you ran at google that helped you win that award got it so it's it's what's funny is it'll all seem very ancient time to most people it was when we took gmail out of beta so way back when it was invite only and we took uh we opened up gmail to the world and so we did a global campaign around that and the whole team uh received the founders award for for that work so it was uh cool you know back in the day back in the day okay so let's get to where you're at today which is appify app ify ifyfp.com if you want to follow along what's the company do jen so basically if you remember when it was when you built a website and you actually had people to code it and then along came squarespace and wix and it became super easy well that's what we're doing with business apps so it used to be you'd have to hire all sorts of developers now you can very easily create a business app for you know for whatever business process you want to make more efficient okay interesting so i mean one of my friends were close with um andrew gazdecki built businessapps.com and sold it last year are you sort of in the same space the buildfire.com sort of space a little bit although we are a no code platform so there's less work required the idea is that you can work with someone who is the actual person who's out there who needs a mobile app for something who can then build the app that makes them more efficient instead of trying to translate all the requirements through a developer and through the code and and building it from scratch in that way fair enough when did you launch the company so the company was launched in 2017 and i actually joined in february i met hari the the founder uh last summer uh and it was uh right after i was the cmo looker we sold looker to google and that was a big transition for me and then that's when i met hari who's the who's the founder of and we're thankful we're thankful for roses they were thankful for frank for coming on he came on about that's right six months prior it was a great it was a really good up and i even asked him i said are you inaccurate you see his face but i said are you an acquisition talks right now he said with a straight face we love building we're gonna keep pushing forward i'm like i'm like this guy's about to sell for a lot of money i don't know to do what he's about all right cmo looker so that is a brand by the way obviously you don't know look or massive multi-billion dollar acquisition you were the cmo there so you joined appify in february 2020 you could have done anything if you jen if you have this kind of background what do you see in amplify that get you so excited you know there are three reasons i joined the first was uh my relationship with the founder so it's so critical to me to work with a great executive team and hari had was the co-founder of servicemax brought that company to sold it to ge for a billion so we have this really great set of experiences that work really well together so that was probably the number one reason but i also saw and applify a number of customers that are actively using the product and actively championing they're very excited to tell other people about it that's another signal that i've seen multiple times in my career and then the third is i love platform products so even though we are focused on a go to market where we want to sell to a pain point which right now we're selling to you know mobile workforce so field sales and field service and people who are out there on customer sites the platform applifi can actually solve any mobile app issue or any even desktop app issue that you know you want to make an app out of so i love that that platform product uh strategy with covid why is that still your go to market field sales field services on customer sites that's just not happening right now well and that's the thing it actually is so when you take field service into consideration you start to think about all of the things that the machinery that has to keep running so there are still medical equipment that needs to continue to run there's still you know all of the uh construction needs to still have cranes they need to still have the tools so really a good portion of our customer base is in that essential worker space and the efficiency of them being able to get in and out of a job quickly becomes even more important because they don't want to be kind of hanging out on a job site they want to get in fix the things they need to fix and then get out yup interesting okay so you joined uh call three four years sort of after official launch um you're now running the company as ceo correct yes you're excited by what you saw is hari still on the team he is yeah he is the cto now and he's running product and engineering and i'm building the go to market team i love that what's the team size today how many folks total so we've got about 45 folks on the team we have a big engineering team in bangalore and then we have a smaller go to market team in the us how many engineers total i think we've got about 28 engineers oh Bootstrapped wow so it's a nice sized team and we're sort of at that point of hiring more sales hiring more marketing you know that that side of the building process that's what i want to dig into when i maybe i'll start with this question what's the average customer paying you guys per month like arpu right now yeah so our average selling price for enterprises is in the 12k range 12k arr but we do have a lot of smbs that are in the 1500 3000k range so we have kind of a a spread of size of company which is similar to what i saw at looker similar to what i saw at box it's sort of that typical start small but then grow into these larger companies it's an unfair question because you're clearly tracking cohorts and you have very different motions for each of these cohorts but if i did force you into an average it sounds like it could be something like 200 or 300 bucks a month if you take your full customer base total revenue divided yeah that's probably fair yeah yeah i'm obviously we're pushing pushing but i'd say we're probably average around 5k a year so that's yeah that gets you to about that yeah 400 500 bucks a month okay so the reason i asked that is because you mentioned sales people obviously you can't put touch on a low arpu account the economics don't work unless you do super high volume you're going to start it sounds like introduce touch to these 12 24 000 acv sorts of accounts walk me through how you set quota for your first couple sales hires got it yeah you know we started in the beginning so we just started selling last year q4 of 2019 and so a lot of the initial quota that we set was at the team level largely because we didn't know what our conversion rates would be what it's going to look like it was just get out there team sell it now we're starting to put together more structured sales comps uh sales compensation strategies and we're now looking at okay is the inside team going to sell at the you know smb or mid-market level or are they you know or do we want to push them into the enterprise so we don't really have that kind of big enterprise comp so we're still at the 50 60 k you know we're still at the small range for our for our sales compensation what do you anticipate i mean one of the ratios you want to get right early on on building a sales team is the ratio of full on target earnings relative to the quota target are you optimizing for sort of the four or 5x multiple there yeah so what what we're really looking for right now is and again we're at that early stage we don't know all of the numbers we were looking for that repeatable motion so like is this what an inside sales reps will continue to do every month so we don't quite know but what we want to optimize for is how do we make them neutral so that we can say okay now we're at the neutral point now we can start adjusting and saying okay let's raise the quota let's figure out what are the other sort of levers we need to pull in order to make each of our sales reps uh more than just neutral to the business how many quota uh carrying folks on the team today so we have four right now plus the the leader so we have three inside sales reps plus we just hired um what we're calling a strategic account executive because our land and expand model really does require you know we're landing very small so okay we need someone who's kind of a little bit more of a heavy hitter to get in there and make the relationships and that longer-term upsell of some of these bigger customers we have what does your expansion percentage look like right now and how's that tied to your net revenue retention overall so it's our potential is huge we're still so i'd say in queue three uh so our third quarter ends uh we're actually slightly off we're on a fiscal calendar so our q3 ends october 31st i think in this quarter and in last quarter q2 quarters the first time we really saw some of this these upsell numbers start to get there because we had to deploy them first they had to be happy and then we had to dig in so we've seen four of our companies expand but we have a large number of companies that have expansion potential and so we're looking at q4 to really kind of show us that this model works effectively is what we're looking at so that's great you know from a you know we we have also we have the Currently serving 45 customers again the early stage where those first you know 30 customers or so some of them probably are not product market fit yep yep is that where you're at right now about 30 30 30 customers at the end of the year yeah whoops sorry jen you were cutting out is that where is that where you at right now about 30 customers you're testing on yeah we we started with about 30 we're just at about 45 customers right now but i'd say that first that first cohort of customers had a a bunch that will turn out at the end of the year because they just weren't a product market fit yes you're getting here Monthly recurring revenue you're getting in here though fairly early then i mean this means you guys are doing something like what 10 15 000 bucks a month you're recurring revenue you must see you so how are they 45 45 people on the team you guys must have you must have raised a bunch of money we did we raised our series a and then we just did an extension on the round this summer so we ended up with uh eight before and then we added 3.45 this summer partly because we started to see this kind of opportunity present itself where we needed to put more sales reps we needed the quota capacity to actually have the conversations and to push the pipeline forward to see you know what are those moments where we can get that repeatable motion and and get that data really working for us so yeah we're still at the figuring out stage for sure do you think you can get up past call like a quarter million dollar aor run rate by december this year two three more months that's our hope i mean that when you look at the pipeline we're in this you know very typical where that q4 pipeline is big yeah and we're sort of you know looking at it going like all right like we have enough people to actually close it all and to continue to bring in the folks there and and we'll see i think it'll be an important part of the growth of the company to see what we can do by the end of this year jen as we wrap up there's a lot of founders listening right now who are like uh you're now cto that are looking to recruit talent like you and they never know sort of like what they they love you they find someone like you they go well what should this thing look like i mean obviously it's a big combination i imagine of their salary but there's also real equity upside in incentive you've already done well so you don't need to make a bunch of cash you want to maybe be invested in the company how should be people we think about structuring comp plans if they're bringing in a new ceo like you to lead yeah i think that's important so the you know at this stage at the post series a when you're looking for you know typically it's a product engineering founder looking for a go to market type ceo which is you know where i would fit in every time the the conversation to have is with your board and with your main series a vc investor so that was the conversation that hari had rajiv is from mayfield as our main guy and um and so the conversation was between the three of us and figuring out okay we're early what you know what's the typical market percent of a ceo coming in at this time you know it's it's a it's a fairly motivating percent um but it is fairly standard like there is there's you know here's the band and here's here's what you get what is the don't talk about i won't force you to tell me what you've personally got but what is the band like what what i mean are we talking like 10 to 20 to the company sort of range what is the band you see post series a it's usually between six and nine so it's in that range okay yeah so it's still you know it's not like a huge it's not a founder percent for sure um but it is large enough to to be motivating yeah and and no no like accelerated investor is still one year clear cliff for your investing typically yeah interesting okay very cool very interesting story let's let's wrap up here with the famous five gen number one what's your favorite business book uh start with why or anything by simon sinek number two is there a ceo you're following or studying um i still follow aaron levy he was a great person to work for and still a great person to follow he's also very funny on twitter number three what's your favorite online tool for building applify uh for for online tool for building applify i think i don't know how to answer that my favorite tool is appify where i can build tools um but i'd say the the the actual mobile app that i use the most is calendar calendar very good number number that's okay number four how many hours i sleep to get every night oh that's a good question i still get seven i go to bed early i wake up early and what's your situation jen married single kiddos i have four kids i'm married and uh it's a it's a circus of a family and two two dogs two cats holy cow can i ask how old you are i am 47 47 last question what's something you wish you knew back when you were 20 oh that not everything matters guys there you have it from jen not everything matters from appify.com the company doing call between 10 and 20 000 a month in revenue really getting going with her first 45 customers here they raised 11.3 million bucks jen just brought in as the ceo boy was she a powerhouse at looker another thing she's done in her past she was a semi-look rubbishy multi-billion dollar exit there frank came on and shared more of that story but jen we're rooting for you and thank you for taking us to the top thank you so much one more thing before you go we have a brand new show every thursday at 1 pm central it's called shark tank for sas we call it deal or bust one founder comes on three hungry buyers they try and do a deal live and the founder shares back end dashboards their expenses their revenue arpu cac ltv you name it they share it and the buyers try and make a deal live it is fun to watch every thursday 1 pm central additionally remember these recorded founder interviews go live we release them here on youtube 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