Customer Thermometer
Valuation
$1.7M
2025 Revenue
$550K
Funding
$0
Team
5
Founded
2010
How Customer Thermometer CEO Jim Turner grew Customer Thermometer to $550K revenue with a 5 person team in 2025.
Customer Thermometer is the only customer satisfaction survey customers can answer from their inbox, giving you industry-leading response rates. It is an easy and unique way to gather the thoughts of your customers. Write, create and send beautiful, branded emails in seconds. Your customers click directly from their email inbox. You track their responses in real time. You can also embed our icons into a range of popular software tools, to enable you to get real time feedback on any topic. Use us with Zendesk, ServiceNow, Kaseya, Desk.com, Intercom, Salesforce, ConnectWise, Outlook and many more. Customer Thermometer won the Queen's Award for Enterprise for International Trade in 2019, and won the Gold Stevie Award for Customer Service in the same year.
Last updated
Customer Thermometer Revenue
In 2025, Customer Thermometer's revenue reached $550K. Since its launch in 2010, Customer Thermometer has shown consistent revenue growth.
| Year | Milestone |
|---|---|
| 2025 | Customer Thermometer Hit $550k revenue in July 2025 |
| 2010 | Launched with $0 revenue |
Customer Thermometer Valuation, Funding Rounds
Customer Thermometer's most recent disclosed valuation is $1.7M.
Customer Thermometer is a bootstrapped Other Analytics Software startup. Founded in 2010, Customer Thermometer has grown to $550K in revenue without raising any venture capital or outside funding.
As a self-funded Other Analytics Software SaaS company, Customer Thermometer has built its business with no outside investment.
| Year | Round | Amount | Valuation | % Sold |
|---|
Customer Thermometer Employees & Team Size
Customer Thermometer employs approximately 5 people as of 2026.
Customer Thermometer has 5 total employees in different roles and functions.
| Year | Milestone |
|---|---|
| 2025 | Reached 5 employees (July 2025) |
Founder / CEO
Jim Turner
Jim Turner is listed as Founder / CEO at Customer Thermometer.
Q&A
| Question | Answer |
|---|---|
| What's your age? | - |
| Favorite online tool? | - |
| Favorite book? | - |
| Favorite CEO? | - |
| Advice for 20 year old self | - |
Customers
We do not have customer count information for Customer Thermometer yet.
Frequently Asked Questions about Customer Thermometer
What is Customer Thermometer's revenue?
Customer Thermometer generates $550K in revenue.
Who is the CEO of Customer Thermometer?
The CEO of Customer Thermometer is Jim Turner.
How much funding does Customer Thermometer have?
Customer Thermometer raised $0.
How many employees does Customer Thermometer have?
Customer Thermometer has 5 employees.
Where is Customer Thermometer headquarters?
Customer Thermometer is headquartered in Brighton, Sussex, United Kingdom.
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Compare Customer Thermometer to the industry
Customer Thermometer operates across multiple industries. Browse revenue, funding, and growth data for Customer Thermometer in each sector below.
Source Attribution
Source: all data was collected from GetLatka company research and founder interviews. Revenue, funding, team, and customer figures are presented as company-reported or GetLatka-estimated metrics where the profile data identifies them that way.
Company data last updated .