Top 166 Customer Journey Analytics Software SaaS Companies in July 2026
As of July 2026, there are 166 SaaS companies in Customer Journey Analytics Software. They have combined revenues of $2.3B and employ 12.8K people. They have raised $3.3B and serve 111.7M customers combined.
Customer Journey Analytics Software is designed to help organizations understand and optimize the entirety of a customer's experience with their brand. By analyzing data from various touchpoints across different channels, these tools provide insights into customer behavior, preferences, and pain points during their journey. Organizations use this software to track the effectiveness of marketing strategies, improve customer retention, and enhance overall engagement.
Typical features of customer journey analytics software include multi-channel tracking, real-time data analysis, visual reporting, and predictive modeling. These features allow users—such as marketing teams, customer experience professionals, and data analysts—to visualize customer interactions, identify drop-off points, and tailor their strategies accordingly. The primary users of these solutions tend to revolve around marketing and customer experience roles, who aim to derive actionable insights from customer data for improved decision-making.
Ogury is a company that provides mobile journey marketing solutions for brands and publishers to better understand their mobile users and engage with them through personalized and relevant experiences. However, I cannot provide information about the company that owns Ogury.com as the website is owned by Ogury Ltd, which appears to be an independent entity and does not publicly disclose information about its ownership.
- The software must provide multi-channel tracking capabilities to analyze customer interactions across various platforms.
- It should offer analytics features that allow users to identify patterns in customer behavior during their journey.
- Must include real-time reporting to help businesses make timely and informed decisions based on current customer data.
- It should enable visualization of customer journeys and provide insights that inform marketing and sales strategies.
- Not limited to tracking engagement; must also help users improve customer experiences based on data analysis.
Award winning BPM CRM system for marketing, sales and service to manage business processes across the entire customer journey on a single low code platform
Treasure Data empowers the world’s largest and most innovative companies to drive connected customer experiences that increase revenue and reduce costs. Built on a big data foundation of trust and scale, Treasure Data is a customer data platform (CDP) pioneer and continues to reinvent the CDP by putting AI and real-time experiences at the center of the customer journey. Our CDP gives customer-centric teams across Fortune 500 and Global 2000 companies – marketing, sales, service, and more – the power to turn customer data into their greatest treasure.
Impel offers a digital engagement platform for vehicle retailers and is recognized as the automotive industry's most advanced AI-powered customer lifecycle management platform.
Reputation.com delivers the category-leading Online Reputation Management platform for large, multi-location enterprises. We help companies monitor and improve online ratings and reputation, and optimize the customer experience.
The Reputation.com platform provides a 360-degree view of online reputation and enables our clients to effectively manage online reviews, social media, business listings and customer surveys. The platform's advanced analytics and reporting capabilities provide valuable operational insights that help clients be more efficient, deliver better service and drive traffic, visits and revenue.
Based in California's Silicon Valley with offices in Arizona, Europe and Asia, Reputation.com is funded by the same venture capital firms that backed Skype, Intuit and Symantec. We've assembled a team of top-tier engineers and data scientists, and an award-winning support organization to ensure client success.
A global digital marketing and technology consulting company focused on creating personalized, seamless experiences across channels and optimizing customer experience
Alida is a software company that provides a customer experience management (CXM) platform. Their platform enables businesses to collect, analyze, and act on customer feedback and insights, helping them to improve customer satisfaction, loyalty, and retention. Alida's CXM platform includes features such as survey creation, data analytics, and customer segmentation, which allow businesses to gather actionable insights from their customers and use that data to improve their products, services, and overall customer experience.
