Founder Interview Video
How FlipCX Passed $12.5M ARR and 250 Customers with 3x Year-Over-Year Growth (Interview with Co-Founder and CEO Brian Schiff)
Chapters
- 0:00Opening Metrics Tease: ARR and Valuation
- 0:33Guest Introduction: Brian Schiff and FlipCX
- 0:55From Ride Sharing at Cornell to Voice AI
- 2:26The FlipCX Product Today: Verticalized AI Voice Support
- 2:48Transportation Use Case: A2B Transportation Deep Dive
- 5:48Customer Onboarding and Industry-Specific Integrations
- 6:37Pricing Model: Usage-Based, No Upfront Cost
- 8:54ACV Range and First Million-Dollar Customer
- 11:47Revenue History and 3x Year-Over-Year Growth
- 13:05Seed Round, COVID Crisis, and Pivot to Retail
- 15:12Choosing New Verticals: Healthcare and Urgent Care
- 20:31Series A Details: $20M at $100M Valuation
- 21:42M and A Offers and Why They Said No
- 23:09Closing Summary and Where to Follow Brian