2024 Revenue
$209.7M(Est.)
Customers · 2021
1.3K
Team
849
Founded
2004
MP Revenue (2024)
MP generated an estimated $209.7M in annual revenue in 2024. Source: GetLatka estimate
MP, formerly known as Mass Pay, is a human capital management services company founded in 2004 and headquartered outside Boston, Massachusetts. The company sells, implements, and supports the isolved HCM platform for lower mid-market businesses, defined as companies with 50 to 500 employees, and wraps that technology with services covering payroll, employee benefits administration, onboarding, offboarding, HR compliance, HR training, and talent acquisition. MP does not employ engineers and carries no proprietary technology, positioning itself as a distribution and services partner rather than a software developer.
As of mid-2021, MP served approximately 1,300 client logos and was on pace to cross $10 million in annual recurring revenue by year-end, running at a monthly recurring revenue rate of $650,000. The company has been recognized on the Inc. 5,000 list eight times and has operated profitably throughout its history. CEO Jason Maxwell bootstrapped the business and retains 100 percent ownership.
MP targets a five-year recurring revenue goal of $25 million and has declined acquisition approaches from isolved, which has been consolidating partners through mergers and acquisitions. Maxwell told Latka in August 2021 that he believes significant opportunity remains to build a stronger regional provider before considering a sale.
Last updated
MP Revenue
MP generated an estimated $209.7M in annual revenue in 2024.
MP was on pace to cross $10 million in annual recurring revenue in 2021, running at a monthly recurring revenue rate of $650,000 at the time of the August 2021 interview. Maxwell told Latka that the company would cross the $10 million recurring revenue mark by December 2021.
| Year | Milestone | Source |
|---|---|---|
| 2024 | MP Hit $209.7m revenue in October 2024 | Estimated |
| 2023 | MP Hit $179.8m revenue in November 2023 | Estimated |
| 2022 | MP Hit $161.8m revenue in November 2022 | Not recorded |
| 2021 | MP Hit $7.8m revenue in August 2021 | Not recorded |
| 2020 | MP Hit $6m revenue in June 2020 | Not recorded |
| 2013 | MP Hit $3m revenue in June 2013 | Not recorded |
| 2004 | Launched with $0 revenue |
A year earlier, in 2020, MRR stood at approximately $500,000, representing only 4 percent year-over-year growth, which Maxwell described as the company's lowest growth year, driven by clients downsizing during the pandemic. By contrast, the company grew 26 percent in 2021 on a sales and marketing investment of roughly 26 percent of revenues. In the company's earlier payroll-focused era, MP recorded 44 percent year-over-year growth in 2011, scaling from approximately $2 million to $3 million in revenue that year.
Looking ahead, Maxwell stated a five-year target of $25 million in recurring revenue.
Founder / CEO
Jason Maxwell
CEO
Jason Maxwell founded MP in 2004 and serves as its CEO. He was 42 years old at the time of the August 2021 interview. Maxwell bootstrapped the company from its founding and retains 100 percent ownership with no outside investors.
Before repositioning MP around the isolved platform in 2012, Maxwell built and operated a pure payroll service focused on small and mid-sized businesses, growing it to approximately $3 million in revenue by 2011. He described the decision to pivot as a response to commoditization in the payroll market, driven by the pricing power of large incumbents and the entry of low-cost providers such as Gusto. Outside of MP, Maxwell founded Fed Up With Cancer, a nonprofit focused on cancer research and prevention.
Net worth was not discussed in the interview. A GetLatka estimate based on 100 percent ownership of a business with a $10 million revenue run rate and a stated comparable-company multiple of 2.5 times to 5 times revenue would imply an equity value in the range of $25 million to $50 million, but this is a modeled figure and no transaction or independent valuation has been confirmed.
Q&A
| Question | Answer |
|---|---|
| What's your age? | 45 |
Customers
MP served approximately 1,300 client logos as of mid-2021. The average client has 29 employees, and the largest client has 3,200 employees. MP targets lower mid-market companies, defined as businesses with 50 to 500 employees.
Pricing is structured on a per-employee-per-month basis, ranging from $8 at the low end to $40 at the high end depending on the level of services and software functionality a client subscribes to. The average per-employee-per-month rate is $13, producing an average annual contract value of $6,500. The largest client pays above $400,000 annually, subscribing to the full suite of MP services.
MP keeps its average client for more than six years, which Maxwell cited as evidence of strong lifetime value relative to the customer acquisition cost.
MP serves 1.3K customers.
MP Business Model
MP generates revenue through a recurring per-employee-per-month fee model, selling, implementing, and supporting the isolved HCM platform alongside wraparound HR services. The average deal value is $6,500 annually, and the company's 1,300 logos produce a monthly recurring revenue run rate of $650,000 as of mid-2021.
MP is profitable, bringing approximately 8 percent of revenue to the bottom line on an annual basis. Maxwell told Latka the company invests roughly 26 percent of revenues back into sales and marketing. Customer acquisition cost is approximately $11,000 per client against an average deal value of $6,500, producing a CAC payback period of 20 months. Net dollar retention reached 105 percent in 2021, an improvement Maxwell described as better than recent years. Controllable churn, defined as clients lost to competitors, runs at approximately 4 percent annually. Non-controllable churn, covering clients that are acquired or go out of business, adds another 6 to 8 percent, bringing total gross churn to roughly 10 to 12 percent annually before expansion offsets it.
MP's EBITDA margin of 8 percent on a projected $10 million revenue base implies approximately $800,000 in annual net income. Maxwell noted that companies in MP's category are valued on a revenue multiple rather than an EBITDA multiple, with comparable transactions occurring at 2.5 times to 5 times revenue. Profitability was confirmed as an annual figure; Maxwell noted the company goes through hiring cycles that affect quarterly results.
Point-in-time figures shared on the GetLatka podcast, each linked to the exact moment it was said on camera.
Customer acquisition cost (2021)
$11,000
“Jason Maxwell: Our client acquisition cost, our average deal value is 6,500 and it costs us about 11,000 to bring on 6,500 of revenue. So typically we break even at like the twenty month mark.”
WatchNet dollar retention (2021)
105%
“Jason Maxwell: We will be positive net revenue retention this year by a modest amount. So 105% net revenue.”
WatchMP Employees & Team Size
MP employed 70 people as of the August 2021 interview. The team includes 12 account executives, 5 sales development representatives, and 2 customer success managers. The company employs zero engineers, consistent with its model of distributing and servicing a third-party platform rather than building proprietary software.
Account executive quotas range from $400,000 in annual recurring revenue for newer AEs to $650,000 for more experienced account executives.
MP employs approximately 849 people as of 2026, up from 793 in 2023, including 36 sales reps that carry a quota. It serves 1.3K customers that rely on its solutions.
| Year | Milestone | Source |
|---|---|---|
| 2024 | Reached 849 employees (October 2024) | Not recorded |
| 2023 | Reached 793 employees (December 2023) | Not recorded |
| 2023 | Reached 1.6K employees (November 2023) | Not recorded |
| 2023 | Reached 1.6K employees (September 2023) | Not recorded |
| 2023 | Reached 1.5K employees (January 2023) | Not recorded |
| 2022 | Reached 719 employees (December 2022) | Not recorded |
| 2022 | Reached 1.5K employees (November 2022) | Not recorded |
| 2022 | Reached 1.5K employees (January 2022) | Not recorded |
| 2021 | Reached 70 employees (January 2021) | Not recorded |
| 2020 | Reached 66 employees (November 2020) | Not recorded |
Frequently Asked Questions about MP
What is MP's revenue?
As of 2024, MP generated an estimated $209.7M in annual revenue.
Who founded MP?
MP was founded by Jason Maxwell.
When was MP founded?
MP was founded in 2004.
Who is the CEO of MP?
The CEO of MP is Jason Maxwell.
How many employees does MP have?
As of 2024, MP had 849 employees.
Where is MP headquartered?
MP is headquartered in Beverly, Massachusetts, United States.
Compare MP to the industry
MP operates across multiple industries. Browse revenue, funding, and growth data for MP in each sector below.
Full Interview Transcripts
Read the full interview and its transcript.
Read More About MP
Data and Sources
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
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