Watch: How 15Five Reached 1,500 Customers and 120% to 130% Net Revenue Retention with a Land and Expand Model (Interview with CEO David Hassell)September 2018 · David Hassell, Co-Founder and CEO
How 15Five Reached 1,500 Customers and 120% to 130% Net Revenue Retention with a Land and Expand Model (Interview with CEO David Hassell)
- Customers1,500Watch at 3:26
- Price per seat$7 per seat per month (up to $14)Watch at 2:21
- Average contract$25K a year (enterprise cohort, sales-driven accounts)Watch at 13:41
- Net revenue retention120%, sometimes 130% (annual)Watch at 8:05
- Gross churn2% per month (self-serve logo churn; sales-led accounts well below 1%)Watch at 7:39
- CAC payback (months)Below 12 monthsWatch at 6:27
- +5 more
