Brightpearl Valuation and Funding History

Churn

Brightpearl has an annual churn rate of 13.00%

CEO/Founder

Derek O'Carroll|Carroll

Derek has been Brightpearl’s CEO and a member of the board since May 2016 and is responsible for the overall company strategy and delivering on Brightpearl’s mission to enable intelligent retail. Before joining Brightpearl, Derek served as Senior Vice President of Field Sales and Marketing at Norton, responsible for $1.7bn of revenue globally. Since Derek became CEO of Brightpearl, his drive, vision and leadership has seen Brightpearl go from strength to strength. The company has seen significant growth in its core customer base, cementing its position as an invaluable asset for mid-sized merchants seeking a competitive edge.|When Derek O'Carroll joined Brightpearl three years ago, he took on the biggest risk any CEO can take - a turnaround. Since taking the helm as CEO, Derek has led the retail operations platform from stagnant growth to more than $12 million in revenue, nearly 1,400 customers worldwide, and managing more than $3 billion in orders. Shortlisted for CEO of the Year at the Digital Masters Awards in 2018, the father-of-two is now recognized globally as a retail expert. In the 90s, Derek left his career in chemistry to found Ireland’s first online advertising agency and he never looked back. After some painful lessons learned during a market crash that took his business from $9 million in revenue to $900K almost overnight, he moved on to leading Symantec as Senior VP of Norton in EMEA. At Symantec, Derek was responsible $1.7 billion of revenues and 200+ employees globally. There, he learned about value-based management from Jack Welch’s protégé Steve Bennett. Derek has taken all of the leadership lessons and playbooks he’s learned to date to take Brightpearl to an unprecedented growth rate and an increase in average deal size by 500%. His specialties include building exceptional teams and creating winning environments, simple messaging, zero ambiguity, and training for excellence.

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