Top Greenlight Innovation Ltd Alternatives, Competitors & Similar Software

Contact Center Software

Thoughtly is a platform that enables businesses to deploy AI voice agents for handling customer calls. It uses generative AI technology to automate inbound and outbound calls, reducing operational costs and improving service quality. The platform offers a no-code, drag-and-drop interface for easy setup and management of AI agents, making it accessible to businesses of all sizes and technical expertise levels

Contact Center Software

Grypp transforms contact center conversations through visual engagement technology - helping teams Unite through Sight. By enabling agents to see the conversation through live video, co-browsing, real-time document handling, and media sharing, Grypp helps teams resolve issues faster, cut AHT by 33% and double FCR - delivering personalized customer experiences… as if they were standing right there with the customer! Deployed in days with 100% agent adoption in just one week, Grypp helps your team see, solve, and sell in real time - enhancing CSAT by 24%, reducing errors, and driving efficiency - delivering measurable business impact! This lowers operational costs while unlocking up to 20% higher conversion rates through smarter upselling and cross-selling. Grypp’s visually immersive technology goes beyond traditional support, enabling agents to: • Visually guide customers through complex processes • Share files and walk through live contracts with e-signatures • Offer guided product selection with assisted basket builds • Complete transactions with in-the-moment integrated payments Unite through Sight. Resolve faster. Convert more. Create exceptional experiences.

Contact Center Software

Weirdly is a full screening CRM designed specifically for high volume, customer service roles. Built on an engaging talent community, every single one of your candidates is pre-screened for soft skills or values alignment with your brand. Configure your own processes, including automated scheduling, document management and comms. Get your candidates from apply to offer in 48hours with the best candidate experience in the market. Sounds too good to be true? Hit us up for real case studies from companies like Uber, Target and Bunnings.

Contact Center Software

CLOUD TELEPHONE SYSTEM The VoIP Shop is a leading provider of business VoIP phone systems, offering reliable and affordable solutions for small and medium-sized enterprises. Whether you need a simple cloud-based phone system or a more advanced unified communications platform, The VoIP Shop can help you find the best option for your needs. With The VoIP Shop, you can enjoy features such as: - HD voice quality - Call recording and analytics - Auto attendant and IVR - Voicemail to email and SMS - Mobile and desktop apps - CRM integration and click-to-call - And more! The VoIP Shop is committed to delivering excellent customer service and support, with a dedicated team of experts available 24/7. You can also benefit from our flexible pricing plans, with no contracts, no hidden fees, and no setup costs. Contact us today for a free consultation and quote, and discover how The VoIP Shop can help you transform your business communication.

Contact Center Software

Shark software is an enterprise-grade cloud application that helps your business to scale its value engagements right across the customer journey. Shark facilitates an intuitive, repeatable and efficient way to fundamentally transform engagements with your customers by creating customer-specific, interactive business cases that are fully differentiated from the competition. Whilst allowing the consistent capture of key data about your customer’s business, Shark also auto generates value outputs in Word, PowerPoint, Excel and interactive forms to drive further value discussions. Shark provides a flexible and user-friendly approach, that’s available as an ‘off-the-shelf’ all-industry version with over 200 benefit calculators, however it can also be customised for your own products and solutions. With local language options, Shark has established international use throughout both public and private sectors. Our software is used globally by 1000's of customer-facing teams (e.g. pre-sales, sales, value teams, and customer success) and has been proven to increase sales conversion rates across both large and small businesses. Send us a message or visit our website if you would like to learn more about Shark Finesse’s pioneering approach to value management - we'd love to speak with you!

Contact Center Software

Our chatbot is a customer service tool designed to simulate conversations with human users. It uses artificial intelligence to understand and respond to queries, and provide information or assistance in various tasks.

Contact Center Software

Enneo offers a next generation contact center solution that transforms the interaction between agents and customers through AI .

Contact Center Software

Give your teams the tools to acquire and serve your customers, connecting across voice, messaging and more. Adapt and scale to shifting customer demands at any time. Use data analytics to boost quality and turn interactions into lasting relationships.

Contact Center Software

Klondike is an innovative Italian startup born at the end of 2020. Our goal is to democratize access to Artificial Intelligence by providing AI tools and technologies to support organizations' internal customer care processes and support external customers. On the platform you will find Chatbots, Object Classifiers, AI Tools for Customer Service, Optical Character Recognition algorithms, Computer Vision algorithms, Smart Tools for HR, Process Discovery algorithms, etc. With Klondike you can quickly give super powers to your work tools (CRM, ERP, etc.)

Contact Center Software

For Sales, Marketing & Customer Service Teams, Leaptree is the RevOps Performance Management suite for organizations that want to optimize their teams alignment, streamline their operations and maximize their revenues. Our core products: - Leaptree Incentivize – Spend 90% less time on sales commission processing - Leaptree Maximize - Achieve up to 28% higher win rates with sales coaching - Leaptree Optimize – Improve CX Quality Assessment productivity by 50% All of our apps are 100% embedded within the Salesforce platform which means no-code, and no hassle with external APIs. 5 ⭐️ on Salesforce AppExchange! Want to learn more? Schedule a call today: https://www.leaptree.com/schedule

Contact Center Software

Unlock Your Business Potential with a Free AI Receptionist

Contact Center Software

For businesses who want to meet customers on their terms, the solution lives within Thrio. Our flexible, scalable AI-powered contact center platform paves the way for friction-free sales and service. Powerful automations make agents’ jobs easier and quicker, with more personalized service for every customer. Thrio helps enterprises stay at the heart of the right conversations and the right experiences, every time.

Contact Center Software

Welcome to Qkrbiz, Your trusted partner in simplifying complex business operations to drive growth and boost profitability, No matter your business size. We believe in transforming how businesses manage their operations. Our innovative software suite brings seamless automation and efficiency to every facet of business management—from HR and payroll to project management, inventory, and expense tracking. Our Products Include: QkrHR: A comprehensive HRMS software for core HR, time and attendance, payroll, and employee self-service. Qkrvisit: Advanced field force automation to support teams without boundaries. Qkrexpense: Efficient management of advances, travel, and expenses. Qkrdesk: Seamless customer support management. Qkrsales: From order to cash, sales, and AR management to maximize revenue. Qkrtenders: Simplified tender bidding and deposit management.

Contact Center Software

Who We Are Wavix builds communication tools that anyone can use. We lower the barrier to reaching your clients, running campaigns, and serving your customers. As experts in international telecom, we make it easy for you to expand your business both at home and abroad. Wavix’s Story ● 2018 - Wavix was founded and began building its global communications platform ● 2019 - Wavix launched points of presence in both the Netherlands and the United States. ● 2019 - Wavix welcomed its first customers ● 2020 - Wavix published its public facing API making key features of the Wavix platform available to developers via code ● 2021 - Wavix launched pre-built modules, components, and drag-and-drop builders for high traffic use cases like communications campaigns, two factor authentication, and more. ● 2022 - Wavix finalized its strategic partnership with 3CX ● 2022 - Wavix launched two new points of presence in Australia and Singapore Our Customers From enterprising tech companies, to thriving ISVs, to independent service providers, to leading hospitality brands, we’re proud to have a wide network of customers around the world

Contact Center Software

Cari Ai mejora la experiencia de atención a tus clientes por medio de chatbots con inteligencia artificial, Contáctenos!

Contact Center Software

CON-LINQ’s fLex solution helps freight-forwarding companies digitalize processes and optimize customer communication. The white-label platform, designed according to each customer’s corporate profile, helps customers to innovate, broaden their product portfolio, offer one-stop shopping and increase their business. CON-LINQ has worked closely with freight-forwarding companies since it was founded in 2006. As a pioneer of the FreightTech industry, they offer the broadest solution available on the market, where their fLex software covers all transport modes and is trusted in over 45 countries, with customers relying on its automation to streamline their processes and provide a better service. Whether you’re looking for a regional or global solution, CON-LINQ provides: • An online white-label booking and calculation platform • One overview with simple comparisons of SPOT and contracted rates • Streamlined and easy quote management • A full suite for courier, express, and parcels Find out more about how CON-LINQ can help you digitalize your company, support your business strategy, and improve your customer relations by visiting our website or getting in touch for a demonstration.

Contact Center Software

Located in Austin, Texas, AZAR is a leading developer of broadband billing and provisioning solutions designed with the small to mid-sized cable operators in mind. AZAR’s flagship product, CATvMaster, provides operators with the latest innovations in cable broadband billing and subscriber management in an easy to use desktop application. It is packed with time saving features that allow users to effectively manage all activity for the life of the subscriber in a scalable solution that can grow as your business needs dictate. With AZAR’s integrated broadband provisioning solutions, users can authorize digital and analog set-top boxes and interdiction systems, conditional access subscriber premise equipment, cable modems, VOD and (VoIP devices. The system can be seamlessly integrated into your video controllers for capturing Impulse Pay per View and VOD purchases for billing and statement presentation. The VoIP billing module allows you to process rated calls from just about any source for billing subscribers' out of plan charges. AZAR’s customer care module allows operators to provide customers online access to review their account, make payments, refresh equipment, and sign-up for electronic statements. The Digital Service Center (DSC) is our cloud based provisioning and authorization solution. The DSC has the ability to provision multiple systems from a single web portal that is easy to use and manage. For operators who manage multiple systems, this results in increased efficiency and savings. With no “Per Transaction” charges and a low monthly support fee, the DSC is the answer for all of your subscriber equipment authorization requirements. The DSC also has an optional WEB Services API that allows your billing system to push data to the DSC eliminating all of the dual entry for your front line staff. AZAR has a proven track record of providing cost effective accounting, billing and subscriber management software solutions for over 33 years.

Contact Center Software

Buzzeasy is a cloud-based, AI-powered customer service platform revolutionizing how businesses interact with customers. It offers a comprehensive suite of features that enhance communication, provide insightful analytics, and empower agents with advanced tools to deliver exceptional customer service. Step into the future of customer service with Buzzeasy. Embrace AI innovation to enhance customer interactions, empower agents, and gain a competitive edge. Contact us to transform your customer service experience today.

Contact Center Software

SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation). 1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies. 2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently. 3. Our New Age Design with a PLG mindset allows for a great experience for users. 4. Our unlimited user packages allow our clients to become truly Customer Centric, and enables great alignment within teams.

Contact Center Software

Leading saas solution for field service, maintenance & b2b service automation. We bring professional and affordable helpdesk software to vendors in all industries. Our platform is the best price offer on the market and customisable with your own brand. The Asset-Centric Field Service Solution with outstanding planning & controling features Based on the experience of 10000+ international service businesses in Latin America, Europe, Asia, Russia & CIS region Unique out-of-the-box integrations Outstanding mobile apps