Help Lightning
Birmingham, Alabama, United States
Top Help Lightning Alternatives, Competitors & Similar Software
Looking for alternatives and similar software to Help Lightning?
Find 20 competitors in the Customer Service Software. Compare other SaaS such as Revi, OpenMethods and SPIDR Tech.
These Help Lightning competitors have raised $74.3M and together serve more than 3M customers and employ over 664 team members.
Customer Service Software
Developer of SaaS enterprise platforms designed to provide a true omnichannel experience. The company's suite of high ROI SaaS technologies solves the issues of integrating traditional legacy communications and workforce management platforms into the Oracle CRM platform and saves some of the most complex contact centers 30+ seconds in average handling times, years of custom development and millions of dollars, enabling enterprise to dramatically reduce costs and improve customer satisfaction.
Customer Service Software
Developer of SaaS-based intelligent virtual agent created to handle repetitive calls so the enterprise can focus on high-value interactions with their customers. The company's platform has applied artificial intelligence and natural language processing to the automated management of phone calls and relies on an API to route calls to integrate with existing call center systems, CRM or ticketing systems, enabling call centers to reduce waiting time.
Customer Service Software
Techmate Technologies is a software platform for on-demand technical support for small businesses.
Customer Service Software
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Customer Service Software
Developer of an enterprise incident reporting system designed to help businesses manage workplace incidents and insurance. The company's enterprise incident reporting system helps employees report any type of work place incident, manage incident information and coordinate with relevant parties in real time, enabling companies to reduce time, effort and money involved in incident management.
Customer Service Software
Developer of an app-based software designed to offer self-service. The company offers telecom providers self-service technologies to help troubleshoot customers' Internet access faster, enabling customers to independently solve their Internet connectivity issues.
Customer Service Software
Drip is a software platform that provides POS, employee scheduling, payroll for restaurants.
Customer Service Software
Knowmax, Knowledge Management Solution, is a self-service, centralized information repository for incorporating and organizing information of enterprises, making it accessible and convenient for employees across departments, Customer Support Teams and users alike. Powered by Decision Trees, Picture Guides and a robust Content Management System, information and data can be created, checked and redistributed to deliver quick resolutions, seamless customer experiences and business efficiency.
Customer Service Software
Q3 Advocacy is a SaaS platform for amplifying the voice of happy customers.
Customer Service Software
Provider of a sales acceleration platform designed for retail workers to increase productivity in one-on-one conversations with customers during their idle time. The company connects to vertical POS systems and systems of record like Salesforce, generates a prioritized list called Smart Lists, and provides interaction tools to start conversations with customers.
Customer Service Software
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Customer Service Software
Visionera develops web-based software products with medium to large businesses in mind. Their main products include VisionFlow a flexible and user friendly software suite for IT Service Management, Application and Product development, CRM, Project management and team collaboration.
Customer Service Software
Developer and provider of cloud based services for the call centers. The company provides services for the call center industry like browser-based services for SMB contact centers and PBX services for SMB companies.
Customer Service Software
eBanqo is a customer engagement SaaS provider that helps organizations stay relevant in a competitive customer-centric culture. It helps businesses extend their services to every digital channel their customers use - webchat, in-app chat, social media, USSD, and SMS - promoting connectivity and quick issue resolution. Equipped with the latest technology in AI, businesses using eBanqo's platform provide a consistent personalized interaction across all digital platforms, leading to repeat customers and high brand affinity. eBanqo substantially lowers cost while providing automated customer support, self-service, issue resolution, and multi-channel live chat on diverse messaging platforms. To learn more, visit www.EBANQO.com
Customer Service Software
Developer of a platform intended for customer success management. The company's platform centralizes data from all customer interactions and data sources, monitors the health and product usage and predicts customer behavior, enabling the customer success teams to proactively engage with their customers in a meaningful way.
