Top 33 Queue Management Software SaaS Companies in May 2026

United States

Revolutionizing Queues with Technology, Trusted by Major Brands.

Boston, Massachusetts, United States

Enabling Lasting, Trusted Connections Between Brands And Consumers. jrni is the first in-person interaction platform focused on customer acquisition and retention. Our solutions are designed to promote brands, grow businesses, drive customer journey personalization, and engage targeted audiences. We believe that the greatest differentiator in the age of AI is human connection. Our enterprise-grade appointment scheduling, queuing, analytics, and event management platform optimizes the customer journey through powerful personalized experiences both in-person and virtually.

Pasadena, California, United States

QLess delivers the world's best customer experience to our customers'​ customers first experience at any of their locations with a mobile wait management, analytics, mobile CRM and marketing platform. It's the world's first mobile queuing platform, trusted by leading brands and establishments in six continents and well over 100 million users. QLess serves retail, healthcare, education, government, industry, marine port terminals, and everywhere people prefer an extraordinary customer experience to wait. Clients range from Fortune 500 to small businesses and include Kaiser Permanente, Vodafone, Tourneau, Johnstone Supply, AAA, Dow, NYU, the University of California, the cities of Philadelphia, Houston, and Austin, the US Capitol and DP World, to name a few. QLess replaces physical lines and waiting rooms with virtual, mobile lines. * Your customers can enter the line from their cell phones, touch screen kiosks, or the Web. Or, your employees can add them to the line from QLess Queue Manager. * Your customers can roam freely while they wait. * QLess sends them an SMS or calls shortly before their turn arrives. QLess FlexAppointments replace the obsolete paradigm of static appointments that force people to wait with dynamic FlexAppointments that update bidirectionally in real time. Seamlessly integrated with our wait management platform. QLess Dashboard provides real-time workforce analytics to improve throughput, yield and productivity. The QLess app is rated 4.9 out of 5 in the app store. QLess'​ location retention rate is about 100%. QLess been recognized as the Best Small Computer Services Company in America at the last six consecutive editions of the American Business Awards, as the Best Small Computer Services Company in the world at three of the last four editions of the International Business Awards (incl. 2018) and as one of LA's Best Places to Work by the Los Angeles Business Journal. All you need is a Web browser. It's that simple.

Cottonwood Hts, Utah, United States

FMSI provides easy-to-use, yet sophisticated, software-as-a-service solutions, under the FMSI OneCX platform. FMSI OneCX consists of four key products; FMSI Appointments, FMSI Lobby, FMSI Analytics, and FMSI Staff Scheduler. FMSI’s tools help financial institutions improve team collaboration, enhance productivity, and deliver better visitor experiences – powered by data-driven decisions and real-time feedback. Visit FMSI's website at https://www.fmsi.com to schedule a complimentary demo of the FMSI OneCX platform.