As of May 2026, there are 42 SaaS companies in Returns Management Software. They have combined revenues of $748.1M and employ 3.8K people. They have raised $741.6M and serve 886.6M customers combined.
Returns Management Software is designed to help businesses efficiently handle product returns, enabling a smoother process for both companies and customers. This software facilitates the entire returns workflow, including processing return requests, managing inventory, and tracking the status of returns. It is particularly beneficial for e-commerce and retail industries where product returns are common, providing a centralized platform for managing these operations. Typical features of returns management software include automated returns processing, customizable workflows, inventory management, and reporting and analytics capabilities. These features allow businesses to quickly assess return requests, improve customer experience by providing timely updates, and streamline logistics related to returning products. The primary users of this software often include operations managers, logistics coordinators, and customer service teams who seek to enhance efficiency in operations and customer satisfaction.
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Showing 10 of 7 companies ranked by annual revenue.
Tallinn, Harjumaa, Estonia
Bank and card payments, BLIK, refunds, financing & shipping for online stores. Join 7,000 ecommerce merchants & start enjoying low fees & top-notch customer support today.
Paris, France
Developer of a cloud-based reverse logistics platform designed to manage after-sales services of electronic goods. The company's cloud-based reverse logistics platform offers a full online return process and optimize cost cutting by intermediate handling and administrative operations with improved data accuracy, reliability and consistency by connecting all the factors of reverse logistics network in to a single platform, enabling companies to simplify after-sales front and back end by reducing costs and maximize lead times.
Paris, Île-de-France, France
We’re Shipup, a leader in the post-purchase experience. Based in Paris, we enable online retailers around the globe to deliver consistent and proactive communication that delights customers at every stage, from checkout to returns. We empower e-tailers to bolster their brand image, increase repeat purchases from loyal customers, and reduce support costs through data-driven decision making. Thanks to distinctive and tailored post-purchase journeys, Shipup brings brands closer to their clients. Trusted by 500+ brands including L’Occitane, Specsavers, Withings and Printemps Retail, we revolutionize the post-purchase experience across 185 countries and track shipping data from more than 100 carriers worldwide. Shipup is part of the Global Blue group. Global Blue is the business partner for the shopping journey, providing technology and services to enhance the experience and drive performance. With over 40 years of expertise, today we connect thousands of retailers, acquirers and hotels with close to 80 million consumers across 53 countries, in 3 industries: Tax Free Shopping, Payments and Post-purchase solutions. For more information, please visit www.globalblue.com
Driffield, East Yorkshire, United Kingdom
Despatch Cloud empowers your business with eCommerce-centric warehousing, shipping, channel and order management. Providing out-of-the-box connectivity to over 100 UK and international couriers, offering over 3,500 shipping services and full "Bring Your Own Account" support. All this while automatically collecting your online orders from more than 80 of the world's leading marketplaces and e-commerce shopping cart providers. Add to that our industry-leading customer experience toolkit, which includes on-brand post-purchase communication and best-in-class returns. Finally, with Despatch Cloud, you have complete control over your couriers, channels, and rules through a simple and intuitive web-based interface. Despatch Cloud Shipping - a single secure API for your business to access over 100 of our supported couriers to book post, generate labels, track parcels communicate with customers and analyses results. Despatch Cloud Channels – a single, secure API which is the single integration you need to connect to over 80 of the leading e-commerce platforms and marketplaces. Enables access with more efficacy and at a lower cost.
Noida, Uttar Pradesh, India
eVanik is a SaaS based solution designed for eCommerce sellers to manage their back-office operations. It ensures to help you achieve your major business objectives of increasing your sales, assure customer satisfaction and collect all your money from these online business marketplaces in the briefest time with the goal that you reinvest the money in your business. Today thousands of eCommerce Sellers rely on eVanik to streamline and automate their back-office operations for eCommerce online business. Whether it’s about solving complex payment reconciliation problems, centrally managing multi-channel inventory, bulk-processing orders across channels or syncing all online marketplace transactions into Tally PRIME or any other accounting ERP, eVanik manages it all within seconds and without errors. And with world-class customer support and a growing community of sellers, eVanik is the easiest way for sellers to secure their online business and reduce operational costs. The most powerful feature of eVanik is Reconciliation where 16 plus R2R(Ready to Recover) Reports are provided to the sellers. It identifies real and recoverable gaps and provides complete and accurate claim information to sellers accordingly. All you have to do is simply download the claims and raise them onto these marketplaces. Not only this, just with one click eVanik gets integrated with Tally Prime or any other software and makes you hundred percent accounting ready and GST complaint as well.
Eau Claire, Wisconsin, United States
Elite EXTRA an Epicor solution is a software company offering industry-leading last mile logistics solutions. Our flagship product, Routing & Dispatch, is now joined by two more solutions to streamline logistic operations in the last mile: Delivery Network and Returns Automation. At Elite EXTRA, we use our 15 years of experience in the logistics space to offer award-winning SaaS solutions to companies across the world with customized solutions that cater to their unique needs and company workflows. Based in Eau Claire, Wisconsin, we're proud of our Midwestern roots and apply the "Midwest-nice" stereotype to everything we do! This means offering award-winning customer support and training to ensure our customers are as happy with our products as we are! We pride ourselves in our dedication to providing software solutions and support that work perfectly for your company. Visit our website at https://eliteextra.com to learn what Elite EXTRA's software solutions can do for you and your company!
- The software must automate the returns processing workflow. - It should allow for customizable return policies tailored to business needs. - Integration with e-commerce platforms for real-time inventory data is essential. - Must provide analytics and reporting features to track return trends and performance. - Should support multiple return methods (in-store, mail, exchanges). - Not just for processing returns; must also facilitate customer communication throughout the return process.
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