Miami, Florida, United States
The leading returns management solution for the world's largest retailers and manufacturers.
- Revenue
- $163.7M
- Year founded
- 2008
- Team size
- 425
As of August 2026, Latka tracks 2 returns management software companies with $100M+ in annual revenue. They have combined revenues of $263.7M and employ 670 people. They have raised $240M.
Every company below sells returns management software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.
Returns Management Software is designed to help businesses efficiently handle product returns, enabling a smoother process for both companies and customers. This software facilitates the entire returns workflow, including processing return requests, managing inventory, and tracking the status of returns. It is particularly beneficial for e-commerce and retail industries where product returns are common, providing a centralized platform for managing these operations. Typical features of returns management software include automated returns processing, customizable workflows, inventory management, and reporting and analytics capabilities. These features allow businesses to quickly assess return requests, improve customer experience by providing timely updates, and streamline logistics related to returning products. The primary users of this software often include operations managers, logistics coordinators, and customer service teams who seek to enhance efficiency in operations and customer satisfaction.
Sorting: Highest -> Lowest
Showing 2 of 2 companies ranked by annual revenue.
Miami, Florida, United States
The leading returns management solution for the world's largest retailers and manufacturers.
Lehi, Utah, United States
Route is the leader in the post-purchase experience. From delivery to re-discovery, Route protects brands and their customers with licensed shipping insurance, fast issue resolution, package tracking, carbon-neutral shipping, and remarketing. Route helps brands control for the unexpected and transform even negative experiences into opportunities to drive loyalty. Since launching in 2019, Route has built an ecommerce network of 13,000 brands and 3+ million active app users, and customers have chosen to protect nearly 150 million orders. Route seamlessly integrates with leading ecommerce platforms, including Shopify, Salesforce Commerce Cloud, Magento, BigCommerce, and WooCommerce, and also provides custom API integrations for enterprise merchants. See for yourself: route.com/demo
Latka tracks 2 returns management software companies with $100M+ in annual revenue. Together they generate $263.7M in annual revenue and employ 670 people.
goTRG is the largest, with $163.7M in annual revenue, founded in 2008.
The average returns management software company in this list makes $131.9M a year, across 2 companies with reported revenue.
Ranked by annual revenue, the leaders are goTRG and Route.com.
The 2 returns management software companies with $100M+ in annual revenue tracked here have raised $240M in disclosed funding between them.
- The software must automate the returns processing workflow. - It should allow for customizable return policies tailored to business needs. - Integration with e-commerce platforms for real-time inventory data is essential. - Must provide analytics and reporting features to track return trends and performance. - Should support multiple return methods (in-store, mail, exchanges). - Not just for processing returns; must also facilitate customer communication throughout the return process.
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