As of May 2026, there are 42 SaaS companies in Returns Management Software. They have combined revenues of $748.1M and employ 3.8K people. They have raised $741.6M and serve 886.6M customers combined.
Returns Management Software is designed to help businesses efficiently handle product returns, enabling a smoother process for both companies and customers. This software facilitates the entire returns workflow, including processing return requests, managing inventory, and tracking the status of returns. It is particularly beneficial for e-commerce and retail industries where product returns are common, providing a centralized platform for managing these operations. Typical features of returns management software include automated returns processing, customizable workflows, inventory management, and reporting and analytics capabilities. These features allow businesses to quickly assess return requests, improve customer experience by providing timely updates, and streamline logistics related to returning products. The primary users of this software often include operations managers, logistics coordinators, and customer service teams who seek to enhance efficiency in operations and customer satisfaction.
Sorting: Highest -> Lowest
Showing 10 of 12 companies ranked by annual revenue.
Seattle, Washington, United States
Pipe17 automates your omnichannel post-order processes—with lightning-fast commerce integrations, 40+ plug-and-play operational workflows, and point-and-click rule builders—to ensure that every order conforms to your unique needs.
United States
Valued at more than $700 billion a year, eCommerce wasted returns present one of the biggest challenges for online stores. The true cost of returns extends beyond financial losses, as they also produce CO2 emissions, damaging the environment and contributing to climate change. ReturnGO is on a mission to make eCommerce sustainable, both for businesses and the environment. ReturnGO’s innovative technology is at the forefront of the evolving returns management market as the first open post-purchase platform for sustainable eCommerce, helping businesses increase profits while reducing waste.
Denver, Colorado, United States
Two Boxes is a software product that streamlines returns from warehouse receipt to back-to-stock, trusted by leading 3PLs and brands. The company specializes in returns processing technology for e-commerce.
Florence, Tuskany, Italy
Developer of an online shipping platform designed for online sellers to manage their shipping process and empower their business. The company's shipping platform help online sellers to connect all their sales channels with the best carriers worldwide through API, enabling merchants to print labels in one click, get shipping rates, track shipments, send branded notification and automate the return process.
Madrid, Spain
At Reveni, we transform ecommerce logistics — turning it from a barrier into a growth engine. From day one, we set out to reinvent the entire logistics experience. We started with one of the industry's biggest pain points — returns — and evolved into a comprehensive solution that also powers seamless international shipping. Our core product redefines reverse logistics. We help brands offer instant refunds and exchanges, removing post-sale friction and boosting customer loyalty. Powered by our proprietary risk model, we approve requests in real time with no risk for the brand, and fully integrate the process with their ecommerce and logistics systems. But logistics doesn’t end with a return — it starts with a sale. That’s why we launched Reveni Atlas, our platform for ecommerce brands selling across borders. In today’s complex global landscape, Atlas helps automate and streamline direct international logistics: from real-time calculation of duties and taxes at checkout, to customs clearance, fiscal declarations, and end-to-end tracking. No intermediaries. No hidden fees. No margin erosion. Just full control, visibility, and true scalability. We work with leading brands like ME+EM, Jigsaw, Loavies, Nude Project, Silbon, and Flabelus, helping them turn logistics into a smooth, profitable experience aligned with their customers’ expectations. If ecommerce is going global, logistics must rise to the challenge. At Reveni, we don’t just understand that — we make it happen.
Neuilly-sur-Seine, Ile-de-france, France
Developer of a Saas based platform of intermediation between fashion brands and e-merchants designed to develop their international e-commerce channel. The company offers flow aggregation, catalog enrichment, photo shooting, translation, commercial animation, customer service, logistics and returns management services, enabling fashion and cosmetics brands to sell on foreign marketplaces and private sales sites, by taking charge of all stages of the marketing of their products.
Philadelphia, Pennsylvania, United States
ReturnLogic helps D2C brands give their customers an easy returns process while automating workflows for their customer service and warehouse teams.
Boston, Massachusetts, United States
Developer of e-commerce analytics platform designed for analysing the product returns data. The company's platform offers return optimization tools which use customer-centric data and decision-making algorithms to increase top-line and bottom-line to view to understand consumer experience, enabling retailers to manage disposition inventory from the first touch and efficiently diagnose deliverability issues.
Welwyn Garden City, England, United Kingdom
Collect+ is a network of locations made up of thousands of newsagents, convenience stores, supermarkets and forecourts. The majority of Collect+ stores are open 7-days a week, early ’til late, so collecting, returning and sending parcels is easy and convenient. Collect+ is the in-store experience offering ultimate convenience and accessibility - our service is built around our customers and giving them the ability to manage their parcels at the place and time that suits them. Our innovative technology also allows for tracking every step of the way. With 94% of the urban population living within 1 mile and 90% of the rural population living within 5 miles of a store, our customers are never far away from a participating store. Collect+ is proud to work with some of the UK's leading parcel couriers/retailers. Discover more on our website.
Islands Brygge, Capital Region of Denmark, Denmark
Claimlane is a leading returns and claims management platform for brands and retailers that sell physical products. More than 8000 brands and retailers globally use Claimlane to streamline their return and claim processes and improve their bottom line. — MANAGING RETURNS AND CLAIMS IS COMPLEX For most brands and retailers, handling returns and claims is an important but highly complex process. It involves countless stakeholders and many moving parts. The result is: ❎ Badly documented returns and claims leading to unnecessary communication ❎ Inefficient workflows and wasteful communication via email and excel ❎ No insights into why products are returned and why they are faulty CLAIMLANE STREAMLINES THE ENTIRE PROCESS Claimlane connects all your return types and customers – B2C and B2B – from all sales channels and markets in one system. With Claimlane: ✅ Your customers always create perfectly documented returns and claims ✅ Your team can handle all return types in one place with powerful workflows and automation ✅ Learn why products are being returned and faulty to improve your bottomline Using Claimlane saves you time and money and improves the customer experience. Just reach out. We'd love to help you streamline your returns!
- The software must automate the returns processing workflow. - It should allow for customizable return policies tailored to business needs. - Integration with e-commerce platforms for real-time inventory data is essential. - Must provide analytics and reporting features to track return trends and performance. - Should support multiple return methods (in-store, mail, exchanges). - Not just for processing returns; must also facilitate customer communication throughout the return process.
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