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Top Live Chat Monitoring Alternatives, Competitors & Similar Software

Find 20 competitors in the Contact Center Software. Compare other SaaS such as Optimy.ai, Glassix and SimplyDesk. These Live Chat Monitoring competitors have raised $8M and together serve more than 15.1K customers and employ over 428 team members.

Compare Live Chat Monitoring with Optimy.ai
1
Optimy.ai

Contact Center Software

Optimy is a leading AI-powered sales conversation platform for the automotive, retail, and other industries. Our cutting-edge technology helps organizations create profitable conversations to maximize revenue, increase efficiency, and improve customer experience. Ready to see how Optimy can transform your business? Book a demo today and discover the power of chat! https://optimy.ai/contact-us

Revenue
$2.6M
Customers
-
Year founded
2016
Funding
-
Team size
24
Location
Canada
Compare Live Chat Monitoring with Glassix
2
Glassix

Contact Center Software

At the forefront of the business automation revolution, Glassix pioneers a new era where possibilities are endless. By reimagining the landscape of Conversational AI and Omnichannel Customer Communication, we spearhead a movement to broaden access, transforming it into a realm open to all. Our core mission revolves around empowering businesses to unlock their untapped potential, ushering them into a state of complete autonomy and unparalleled scalability. By seamlessly harnessing the power of AI Omnichannel capabilities, Glassix leads the way in reshaping the new era of customer journeys. We enable businesses to deliver an extraordinary customer experience that transcends temporal boundaries, seamlessly meeting their customer's needs at every touchpoint, even during dormant hours. Eminent household brands, the likes of Nike, Avis, Nintendo, Domino's, and Dyson, trust Glassix by leveraging its transformative technology to accelerate their mission. Glassix empowers businesses to adapt, evolve, and thrive in today's ever-changing marketplace, securing their positions as industry frontrunners. Experience the true power of AI-driven unified messaging across all digital channels by taking Glassix for a spin today. Glassix's unified inbox eliminates the need for multiple tools, reducing subscription expenses and simplifying workflow management while keeping your customers engaged like never before.

Revenue
$2.6M
Customers
-
Year founded
2015
Funding
-
Team size
24
Location
United States
Compare Live Chat Monitoring with SimplyDesk
3
SimplyDesk

Contact Center Software

PCI est l'éditeur du logiciel SimplyDesk qui est disponible en mode SAAS ou OnPremise. Avec des fonctionnalités opérationnelles et une interface simple et personnalisable, SimplyDesk vous permettra de mettre très rapidement en œuvre un HelpDesk adapté à votre environnement que vous soyez un service client (SAV, Hotline, ..) ou un service interne ayant besoin de gérer toute question, incident, demande de service … SimplyDesk c'est aussi la gestion et l’inventaire de parc informatique avec les modules SimplyAsset et SimplyScan. Ce sont des outils simples et efficaces . Ils se mettent rapidement en place et ne nécessitent pas de déployer un agent sur les PC et serveurs à scanner. SimplyDesk possède une interface unique regroupant l’ensemble des modules. Il est ainsi possible, en un seul clic, de naviguer d’un applicatif vers un autre. Véritable outil de productivité, le lien entre le module d’inventaire et l’Active Directory permet la création automatique des utilisateurs et l’affectation de leur poste de travail. Il fait la satisfaction de nombreux clients dans une vingtaine de pays.

Revenue
$2.6M
Customers
-
Year founded
1994
Funding
-
Team size
24
Location
United States
Compare Live Chat Monitoring with Zenoo
4
Zenoo

Contact Center Software

Zenoo gives you everything you need to create personalized, high-converting onboarding experiences with blazing speed — using the lightweight tools and standards developers love.

Revenue
$2.6M
Customers
-
Year founded
2017
Funding
-
Team size
24
Location
United Kingdom
Compare Live Chat Monitoring with Analyze Corporation
5
Analyze Corporation

Contact Center Software

Analyze360® is an AI-enabled consumer segmentation, analytics, and lead generation platform that helps you unlock the power of segmentation to define your ideal customer, build look-alike audiences, and achieve one-to-one marketing. By combining your existing customer or marketing lists with 3rd-party data on 250 million US consumers, you can gain advanced insights like consumer behavior, lifestyles, demographics, and trends; overcome sales barriers; cross-sell; upsell; and generate new leads in minutes! Don't have an existing list? Describe your product and marketing goals to our AI assistant, and we'll generate one for you! Your Data. Our Science. Analyze Corp. is a global leader and pioneer in big data analytics and cybersecurity. By applying our unique intellectual property, we have addressed the problem of Big Data by answering the fundamental questions of ‘What does the data say?’ and ‘What does the data mean mean?’ We have answered these questions through business critical deployments for clients such as Google Oceans, NOAA, VeriSign, Fujitsu, Angie’s List, Sally’s Beauty Supply, Allied Printing, Habitat for Humanity, and the U.S. State Department. By bringing a comprehensive data science service and an easy to use analytics software platform to bare at a modicum of the market cost, we can help unlock the potential of your data as well! Please discover more about us at www.analyzecorp.com.

Revenue
$2.6M
Customers
-
Year founded
2013
Funding
-
Team size
24
Location
United States
Compare Live Chat Monitoring with CustomGPT.ai
6
CustomGPT.ai

Contact Center Software

Explore the power of custom AI with CustomGPT.ai, where creating your tailored chatbot is simplified. Use your own data to fuel a GPT-4 powered chatbot that delivers accurate, reliable responses without making up facts. Enhance your customer service, empower your internal teams, and improve operational efficiency with a bot that understands your business intricacies. Whether you're embedding it into your website for enhanced customer interaction or utilizing it for in-depth research, CustomGPT.ai is your tool for integrating advanced AI seamlessly into your business. Ready to transform how you engage? Start your free trial now.

Revenue
$2.6M
Customers
-
Year founded
2023
Funding
-
Team size
24
Location
United States
Compare Live Chat Monitoring with CodeBaby
7
CodeBaby

Contact Center Software

CHATBOTS' NEXT EVOLUTION IS HERE. Our avatars easily integrate with your chat platform or LMS to take automated service to the next level. We're eschewing the Uncanny Valley for relatable, accessible avatars who truly listen, understand, and respond to your users. - One-on-one, conversational interaction with every user - Support and educate customers from arrival through goal completion - Use guided inquiry to make the appropriate recommendations - Let your customers control their own level of assistance and interaction - Assist without judgment and preserve a sense of privacy - Offer further reading and resources where applicable - Gain valuable insights through robust user activity data collection

Revenue
$2.6M
Customers
-
Year founded
2001
Funding
-
Team size
24
Location
United States
Compare Live Chat Monitoring with Agnitio - A Bigtincan Company
9
Agnitio - A Bigtincan Company

Contact Center Software

Connected digital sales tools that empower your sales force Agnitio delivers innovative customer engagement solutions for pharma and medical device companies. We strongly believe that the right technology enables you to help healthcare professionals help their patients. Agnitio’s Rainmaker suite enables your sales team to deliver great HCP experiences online and in-person. Designed to be flexible, Rainmaker meets your needs now and in the future: • An ever-expanding suite of channels, including e-detailing, remote detailing, mini-webinars, approved email, micro-websites • Modular design, allowing you to start with any channel and then expand as you move forward with HCP digital communications • Connects to any existing CRM system and works ‘standalone’ too, delivering you market data no matter how your IT infrastructure is sep up • Fits multiple marketing strategies: sales rep empowerment, connected multichannel communications, remote HCP engagement, key account management Rainmaker is informed by decades of experience in digital communications for the life sciences. Agnitio has long-standing relationships with major pharma and medtech companies including Bayer, BIAL, Philips, and Roche. And we work closely with companies on strategy and implementation to ensure that you maximize the benefits of Rainmaker and the wider possibilities of digital communications in the life sciences.

Revenue
$2.6M
Customers
-
Year founded
2001
Funding
-
Team size
24
Location
United States
Compare Live Chat Monitoring with Onosys
10
Onosys

Contact Center Software

Onosys is the go-to partner for multi-unit restaurant brands seeking a seamless customer journey and sophisticated, consumer-facing menus. As a pioneer in the digital ordering space, Onosys boasts a client roster that includes industry leaders like Pizza Ranch, Giordano’s, Mr. Hero, Rudy’s Texas Bar-B-Q, and Jack’s Family Restaurants. With an unmatched ability to onboard new brands quickly, Onosys is driving digital transformation in the restaurant industry with a personalized, high-touch consultative approach. Onosys offers custom web-based ordering, marketplace order injection, delivery dispatch solution, and a streamlined call center application.

Revenue
$2.6M
Customers
-
Year founded
2003
Funding
$500K
Team size
24
Location
United States
Compare Live Chat Monitoring with Dialaxy
11
Dialaxy

Contact Center Software

Dialaxy is a cloud-based telephony solution that helps to connect with your customers anywhere around the globe. It is a platform that brings communications together by accessing through a mobile, tablet, computer, or laptop.

Revenue
$2.6M
Customers
-
Year founded
-
Funding
-
Team size
24
Location
Hong Kong
Compare Live Chat Monitoring with Onosys
12
Onosys

Contact Center Software

Onosys is the go-to partner for multi-unit restaurant brands seeking a seamless customer journey and sophisticated, consumer-facing menus. As a pioneer in the digital ordering space, Onosys boasts a client roster that includes industry leaders like Pizza Ranch, Giordano’s, Mr. Hero, Rudy’s Texas Bar-B-Q, and Jack’s Family Restaurants. With an unmatched ability to onboard new brands quickly, Onosys is driving digital transformation in the restaurant industry with a personalized, high-touch consultative approach. Onosys offers custom web-based ordering, marketplace order injection, delivery dispatch solution, and a streamlined call center application.

Revenue
$2.6M
Customers
-
Year founded
2003
Funding
$500K
Team size
24
Location
United States
Compare Live Chat Monitoring with Behavioral Signals
13
Behavioral Signals

Contact Center Software

Behavioral Signals (Behavioral Signal Technologies, Inc.) develops technology to analyze human behavior from voice data. Transform your customers’ experience with Personalized Agent Intelligent Routing technology. Automatically match each customer to the best-suited agent using voice data and emotion AI, and see the overall performance and outcomes of your conversations reach higher levels

Revenue
$2.6M
Customers
-
Year founded
2016
Funding
-
Team size
24
Location
United States
Compare Live Chat Monitoring with Simla.com
14
Simla.com

Contact Center Software

At Simla.com, we turn conversations into effective sales. Our CRM platform is built to elevate your interactions on WhatsApp and other channels 📱💻, providing tools to efficiently manage and grow your business 📈. With Simla.com, you can: 💼 Streamline customer management and deliver outstanding customer service 📊 Monitor all chats and track your team’s performance to ensure no sales opportunity slips through the cracks 📣 Launch personalized, large-scale campaigns on WhatsApp, while integrating other channels like email and SMS 🤖 Automate your processes with pre-configured chatbots or intelligent assistants powered by ChatGPT Discover how Simla.com can take your business to the next level 🚀

Revenue
$2.6M
Customers
-
Year founded
2014
Funding
-
Team size
24
Location
Spain
Compare Live Chat Monitoring with Simla.com
15
Simla.com

Contact Center Software

At Simla.com, we turn conversations into effective sales. Our CRM platform is built to elevate your interactions on WhatsApp and other channels 📱💻, providing tools to efficiently manage and grow your business 📈. With Simla.com, you can: 💼 Streamline customer management and deliver outstanding customer service 📊 Monitor all chats and track your team’s performance to ensure no sales opportunity slips through the cracks 📣 Launch personalized, large-scale campaigns on WhatsApp, while integrating other channels like email and SMS 🤖 Automate your processes with pre-configured chatbots or intelligent assistants powered by ChatGPT Discover how Simla.com can take your business to the next level 🚀

Revenue
$2.6M
Customers
-
Year founded
2014
Funding
-
Team size
24
Location
Spain
Compare Live Chat Monitoring with ACCIO DATA, INC.
16
ACCIO DATA, INC.

Contact Center Software

Accio Data was founded in 2006 with its focus solely on pre-employment screening firms. It is unique in that it was founded by both software experts and employment screening experts. The Accio platform is the industry’s first (and only) open framework platform, allowing unlimited data exchange via XML. It is designed to be infinitely scalable, from startup to $100MM+. Accio is the most aggressive provider when it comes to constant technological innovation and evolution of its platform. Every year, we have 3-4 major version upgrade releases that incorporate new features, allow easier use through better workflow processes, provide more powerful business management tools, and add extensive data provider integrations. Finally, Accio is unmatched in its level of customer service. Accio provides extensive web-based training, video training and monthly Accio University webinars. Accio Enterprise customers also get individualized “just-in-time” web training when they need to quickly understand the functionality of a part of the system so they can respond to their customers’ needs. Accio strives to have the industry’s fastest ticket response times and most accessible phone support. Accio Enterprise is the background screening industry’s platform of choice for large consumer reporting agencies – and those which plan to be.

Revenue
$2.6M
Customers
-
Year founded
2006
Funding
-
Team size
24
Location
United States
Compare Live Chat Monitoring with Intelligent Contacts
17
Intelligent Contacts

Contact Center Software

** Named TOP 10 CONTACT CENTER SOLUTION PROVIDERS - 2019 by CIO Applications ** Named one of the MOST INNOVATIVE COMPANIES TO WATCH IN 2018 by The Silicon Review ** Named one of the 20 MOST PROMISING PAYMENT AND CARD SOLUTIONS in 2017 by CIOReview Magazine "Where Communication Meets Payments"​ = Engaging communication + Easy payment processing = Stellar customer experience. That’s what sets us apart. We supercharge communication between companies and their customers. Unique voice, text, email, chat, and web self-service solutions connect people from every walk of life in the way that means the most to them. One size fits ONE! Intelligent Contacts solutions empower you to see higher satisfaction, better contact rates, greater responses, and increased revenue. Our industry best practices and proven “cloud-based” technology give you the feature-rich contact and payment applications you need. Whether your business is a global enterprise, a tiny startup, or anything in between, Intelligent Contacts is designed to help you succeed. Reach your contacts. Drive revenue. Powerful and feature-rich, Intelligent Contacts solutions are equipped to handle thousands of users in multiple sites globally and yet scalable enough to affordably provide those same high end tools for small and medium sized businesses. Intelligent Contacts delivers instant ROI with no waiting, no installation, no headaches, just results! Zero capital expense. Rapid deployment. Instant success. Connect with us on: TWITTER - https://twitter.com/intelcontacts FACEBOOK - https://www.facebook.com/intelligentcontacts

Revenue
$2.6M
Customers
-
Year founded
2010
Funding
-
Team size
24
Location
United States
Compare Live Chat Monitoring with ListKit
18
ListKit

Contact Center Software

ListKit is a service provider based in Upstate New York providing hyper-personalized B2B contact lists delivered straight to your inbox – within 24 hours.

Revenue
$2.6M
Customers
-
Year founded
2023
Funding
-
Team size
7
Location
United States
Compare Live Chat Monitoring with Incredo
19
Incredo

Contact Center Software

If -you are a SaaS founder, CEO or marketing manager, -your SaaS company doesn't have a solid sales funnel, lead generation or customer acquisition strategy or -you want to take your SaaS to new heights with content marketing and SEO, welcome to Incredo!

Revenue
$2.6M
Customers
100
Year founded
2014
Funding
-
Team size
13
Location
Armenia