Founded 2014
Find 20 competitors in the Voice Recognition Software. Compare other SaaS such as Telerivet, TimeZest and Claimlane. These Next Caller competitors have raised - and together serve more than - customers and employ over 417 team members.
Voice Recognition Software
Telerivet instantly connects organizations with their customers, operations, and communities, anywhere in the world. Trusted by Fortune 50 companies, governments, cutting-edge tech firms, NGOs, and universities in 150+ countries, Telerivet’s cloud platform makes it easy to communicate with mobile phone users at scale via text and voice.
Voice Recognition Software
TimeZest is a fresh approach to client scheduling. Designed and built specifically for MSPs. TimeZest makes scheduling calls, remote support, and onsite visits simple. No more phone and email tag. No more wasted time coordinating availability. Just easy, real-time scheduling your clients and team will love.
Voice Recognition Software
Claimlane is a leading returns and claims management platform for brands and retailers that sell physical products. More than 8000 brands and retailers globally use Claimlane to streamline their return and claim processes and improve their bottom line. — MANAGING RETURNS AND CLAIMS IS COMPLEX For most brands and retailers, handling returns and claims is an important but highly complex process. It involves countless stakeholders and many moving parts. The result is: ❎ Badly documented returns and claims leading to unnecessary communication ❎ Inefficient workflows and wasteful communication via email and excel ❎ No insights into why products are returned and why they are faulty CLAIMLANE STREAMLINES THE ENTIRE PROCESS Claimlane connects all your return types and customers – B2C and B2B – from all sales channels and markets in one system. With Claimlane: ✅ Your customers always create perfectly documented returns and claims ✅ Your team can handle all return types in one place with powerful workflows and automation ✅ Learn why products are being returned and faulty to improve your bottomline Using Claimlane saves you time and money and improves the customer experience. Just reach out. We'd love to help you streamline your returns!
Voice Recognition Software
CollaborationRoom.ai is a next-generation Virtual Contact Center Floor Platform built to help your leadership engage, manage, and train your remote and/or blended agents as if they were sitting beside each other on the floor. We help your team make remote work, work!
Voice Recognition Software
Roby is a chat/voice enabled software that handles all requests, automate repetitive tasks, eliminates miscommunication, and reduces resolution time to increase employee satisfaction.
Voice Recognition Software
Social News Desk is an enterprise-class social media management software for today's critical communicators. Since 2010, we’ve proudly supported America’s largest news companies, cities, government agencies, schools, and businesses who require powerful, always-on social media tools. Social News Desk provides a full suite of social media management solutions, including advanced publishing, engagement, customer support, and AI-driven business insights. With our cutting-edge technology and exceptional customer support, we help our clients optimize their social media presence and achieve their business objectives. Discover the perfect plan for you at socialnewsdesk.com/pricing-plans and see why thousands of people trust us every day.
Voice Recognition Software
...of medical assistants and doctors, we developed Aaron, an AI -powered phone assistant, to assist medical practices on the phone. We use artificial intelligence...
Voice Recognition Software
Luminoso Daylight™ AI revolutionizes the way you comprehend your customers to improve CSAT scores faster and with pinpoint accuracy. Luminoso Technologies is a global leader in the Natural Language Understanding market. It was born out of the prestigious MIT Media Lab. Our cloud-based platform for text analytics revolutionizes the way organizations uncover insights from conversational and text data like survey submissions, support tickets and product reviews. With support for 14 languages, Luminoso Daylight™ AI preserves the nuance of stories as communicated by customers, employees, and industry voices. Powered by advanced machine learning, our platform goes beyond surface-level understanding by understanding language as well as a human down to the sutble nuances. It uncovers hidden patterns, sentiments, and biases, empowering organizations to make data-driven decisions with confidence. Trusted by Fortune 5000 companies, we nurture human connections that drive critical business strategies. Discover the power of Luminoso and unlock the potential within your textual data.
Voice Recognition Software
We are here to transform B2B CX & communication, leading the AI voice revolution. Pearl is an AI that provides high quality, human-like, multilingual, and cost-effective phone interactions. We train our own models to ensure optimal performance.
Voice Recognition Software
The Only Contact Center Software Offering CLOUD, PREMISE OR HYBRID CALL CENTER SOLUTIONS Which solution is best for your business?
Voice Recognition Software
At Deepdesk we develop AI technology that is not aimed at replacing people, but aiding them. Our technology makes jobs less tedious by helping to eliminate repetitive tasks. We focus on the contact center space, where we enable contact center agents working within across any channels (chat, email, voice, Messenger, etc.) to reduce the amount of time they spend searching for the best response to a customer query, and providing it to the customer (through typing or speaking). To achieve this, we train our neural networks with our customers' historic data from previous conversations to provide automated suggestions with the best answers to customer queries. Because our AI is able to understand customer conversations, Deepdesk’s AI Agent Assist presents the contact center agent with the best possible answer to any customer query, as well as links to related content that may live in their internal knowledge bases, public facing FAQ’s, or any other resource. By presenting the most relevant information to the agent for the questions being asked, Deepdesk can drastically reduce training times and make every agent an expert from day one. Using real-time analysis paired with customer satisfaction data, our AI learns which responses at which time lead to the most positive customer outcome and uses this information to continually train our AI in real-time. This means more happy customers, and higher customer satisfaction scores. Increased happiness also extends to the agents: a direct result of using Deepdesk is an increase in agent happiness and retention. Deepdesk technology is based on our proprietary unsupervised machine learning engine. Autocomplete technology is expected to respond in real time, so we developed an ensemble algorithm that combines a number of technologies and AI models to provide suggestions in under 100ms. Deepdesk’s unique approach also always ensures relevant content with automatically and frequently updating models, using recent conversation data.
Voice Recognition Software
...of medical assistants and doctors, we developed Aaron, an AI -powered phone assistant, to assist medical practices on the phone. We use artificial intelligence...
Voice Recognition Software
Zingly.ai is a next-generation AI and Digital-First CX Center platform that unifies customer interactions across all channels—voice, chat, email, and video. It is designed to transform how businesses engage with their customers.
Voice Recognition Software
contactSPACE is a cloud-based contact centre software solution, which removes the cost and complexity from contact centres and improves operational efficiency. The contactSPACE solution provides an integrated suite of simple to use wizard-driven tools for omnichannel communication, campaign creation, performance monitoring and much more, helping you achieve greater sales outcomes and deliver better customer experiences. Contact us to learn more about contactSPACE, and see if we can help your organization achieve your business goals. 1300 360 553 [email protected]
Voice Recognition Software
Bling's VoIP-based Business Phone System, Unified Inbox, and Inbuilt CRM help businesses manage customer communication in one single place. We are backed by Techstars Atlanta powered by JP Morgan.
Voice Recognition Software
Build advanced chatbot automations with ease With our visual flow builder, it takes no effort at all to build your own chatbot. We designed it to be a no-code solution so everyone is able to access the power of conversational marketing!
Voice Recognition Software
ServiceTonic is a Service Automation and Management Software available both on the cloud and on premise.. If you are looking for a powerful, yet flexible and affordable solution for automating your services, ServiceTonic is your choice.ServiceTonic is 100% web based and can be used to automate Incident Management, Customer Service and IT Service Mamagement.
Voice Recognition Software
Imagine ChatGPT could accurately and securely automate your customer interactions while assisting your human agents on AI live chat, WhatsApp, SMS, and video. That’s Talkative. Learn more at https://gettalkative.com
Voice Recognition Software
Konverso is not your average AI company. We are a trailblazer, pushing the boundaries of what is possible with generative AI. Our mission is clear: Help our customers take advantage of generative AI to transform augment their business. AI technology is evolving at the speed of light, and Konverso brings the power of Generative AI to its platform, enabling teams to unlock their full potential. Konverso's platform empowers organizations to embrace conversational AI and automation, seamlessly integrating Generative AI models with enterprise applications, data, and knowledge. Organizations of all sizes and across industries leverage our products to streamline internal processes and enhance customer relationship management. Our generative AI is utilized by our customers across geographies for various use cases, including knowledge creation, live chat call summarization, agent assist, intelligent chatbots, and intelligent triage. Analysts such as the Everest group have benchmarked and ranked our chatbot for IT Operations among the best conversational AI platforms. Driven by a team of experienced data scientists and software engineers, Konverso is at the forefront of conversational AI innovation. Privacy, security, and ethics are paramount concerns for enterprises. Therefore, we have meticulously selected Generative AI models that adhere to stringent compliance, privacy, and security standards. We have also invested in security (SOC2, PenTest, Cyber Security Essentials) to ensure the utmost protection of sensitive data and maintain a secure environment for our clients. Our platform's core is Machine Learning, RPA, Natural Language Processing, and Search. Our platform runs with ServiceNow, Atlassian, Microsoft, Slack, Google, and more. For more information, you can check our blog here https://bit.ly/36LOpRv You can book a meeting with our team here https://bit.ly/3wZcvmq
Each Tuesday, we reverse-engineer a real SaaS company's revenue, profit, CAC, funnels, and its top growth tactic.
Sign up to access all features
Sign up with GoogleSign up with LinkedInAlready have an account? Log in
GetLatka is trusted by 200k+ founders, researchers, and marketers.
No contracts, cancel at any time
