Founded 2002
Find 20 competitors in the Contact Center Software. Compare other SaaS such as Callingly, Pod AI - AI Phone Agent and ANALYZEE d.o.o.. These OutreachCRM competitors have raised - and together serve more than - customers and employ over 80 team members.
Contact Center Software
With Callingly every lead gets a call within seconds, every result is tracked and your CRM is always up-to-date. Perfect for remote teams.
Contact Center Software
AI that speaks to your customers naturally. 24/7 customer service, appointment scheduling, and support calls handled by intelligent voice agents.
Contact Center Software
Analyzee is a free, unified SaaS for real-time analytics, customer engagements & session insights. Easily integrate with a single script, centralize data from multiple sources, and interact live with customers, all on a self-hosted, robust infrastructure.
Contact Center Software
Record is a customer support layer built for technical teams to win technical issues and create cross-departmental impact by streamlining the resolution process. Record provides all the data needed for any ticket and finds, fixes, and monitors user issues for you while creating one source of truth for collaboration. https://torecord.it Record lets users share their problems visually with all the data needed to knock down the support cycle. See more information here: https://torecord.it Record helps support teams significantly reduce the support cycle by allowing end-users to create visual sharable records of their problems. The company can use these records to collaborate, understand and resolve users' problems quickly. All works from the product without downloading anything.
Contact Center Software
By using the aestimo platform, insurances and appraisers can securely connect with their insured customers via simple video calls on their mobile phones, without the need for a dedicated app, while gathering the necessary information remotely for the damage assessment process. Embracing this SaaS application, large insurance have successfully amplified their appraisal capacity quickly by over six times, saved significant cost conducting assessments with high automation and without geographic limitations. Experience Next-Gen Cloud-Claim-Management and contact us at [email protected]!
Contact Center Software
Bodt.io is an intuitive, no-code platform for building AI chatbots. In just 15 minutes, create personalized chatbots trained on your website content. Enhance customer interaction, generate leads, and streamline operations.
Contact Center Software
On Call Central replaces a medical call center with an advanced, automated on call platform that produces end-to-end documentation of all patient-provider phone interactions, including permanent audio of all calls. We process millions of calls annually for healthcare organizations of every size, and we do so at a fraction of the cost of a live call center. BOOK A DEMO: Want to learn more? Send a connection request, or book a call with me by copying & pasting this link into your browser: https://www.oncallcentral.com/schedule-a-demonstration/ ON CALL CENTRAL FEATURES: -Cloud Based & Fully Automated Our servers pick up the phone instantly and eliminate operator error. You get to set your call schedule and determine how providers are notified. The system automatically follows up with providers to ensure they receive urgent messages. -iOS and Android Apps Convenient iOS and Android applications allow you to retrieve messages, return calls, manage your call schedule, and set how you want to be notified, all from your mobile device. -Transcription A recently introduced a new transcription feature allows providers to read their messages on their personalized web interface and mobile application. -Simple Call Schedule Management A drag/drop interface lets you set call schedules months in advance. Create a weekly template, and then drag providers onto the correct time slot. Create one time exceptions to accommodate last minute changes. -Protect Provider Privacy When providers return patient calls, On Call Central replaces the provider’s caller ID with your practice’s caller ID. No need to block caller ID each time you return a patient’s call. -Permanent Documentation & Call Recording On Call Central automatically maintains permanent recordings of all patient messages. We log every message, every notification to a provider, and every call back. -Flat Rate Pricing A single flat rate per provider. No long term contracts and you can cancel at any time.
Contact Center Software
We build nifty Zendesk Apps. We're a small creative team focused on building Apps specifically to make your life as agent or teamleader easier. Sparkly is one of the top5 Add-On Premier Technology Partners of Zendesk.
Contact Center Software
Chaport is a live chat for websites that allows answer customers' questions and increase sales.
Contact Center Software
Check out our amazing solutions for Zendesk, ServiceNow, Freshdesk, Jira SM, and Intercom! At GrowthDot, we specialize in creating apps that help enhance your business processes and enrich your customer support. Our popular apps like Proactive Campaigns, Email Tracking, GDPR Compliance, Sanctions Check, CRM and Deals, and Video Reply have helped many companies worldwide to boost the effectiveness of their customer support. We also offer custom help center themes and consulting services for all Zendesk products. At GrowthDot, we provide professional assistance for all your business struggles, regardless of their complexity. If you have any questions, don't hesitate to contact our friendly team of experts. We are always ready to help you out! We are on social media Facebook: https://buff.ly/3wgyxhh Twitter: https://buff.ly/3tEgBLL Youtube: https://buff.ly/3w85Bb7
Contact Center Software
UPbook turns your phones and the people answering them into the key drivers of your practice’s revenue and success. Our veterinary-specific phone platform enables you to monitor customer service, improve your workflow, gain more new clients, and enjoy a happier team – while saving 100% on the phone bill. There’s more - with UPbook Answers, you’ll never have another missed call again. Rest assured that all your calls will be answered in a timely and professional manner. Are you looking to have more accountability and transparency from your front desk? Sign up for UPbook today and turn your callers into clients.
Contact Center Software
We're a small but very experienced team that's been building customer engagement software for the last decade. Chatify is the result of everything that we've learned, from working with some of the best customer care teams, on how live chat software should work for the teams that use it. Our headquarters is in Cork, Ireland but most of us work remotely. Chatify is our product but its also key to how our team manages to work remotely. It's why Chatify is so effective for distributed teams.
Contact Center Software
Helpy is the customer support platform engineered for companies that are serious about customer data security and control. Safeguard your data without compromising on giving customers heroic support! Designed for single-tenant private cloud deployments, Helpy Pro lets you avoid vendor lock-in, own your data, and integrate with the tools you already use to keep data private and secure. Helpy has been installed over 500,000 times, with both the open-source and pro version in use around the Globe. Our headquarters are centrally located in the middle of the Silicon Slopes of Utah, although our mostly distributed team spreads around the globe.
Contact Center Software
Software Kerberus Cloud es una plataforma de Call Center · Contact Center · IPBX disponible en menos de 2 minutos. Usamos inteligencia artificial y métricas en tiempo real para ayudar: a los agentes de ventas y de servicio al cliente a incrementar su productividad; a edificar experiencias con el cliente, mejorando la calidad de atención. Nuestra solución provee herramientas de comunicación omnicanal personalizable y control total de todas la interacciones por los diferentes canales digitales existentes. ¡Crecer tu negocio de una manera rápida, escalable, segura y confiable es nuestro objetivo! Para más información sobre nuestra solución inteligente de comunicación en la nube, visítanos en Kerberus.co Síguenos en nuestras redes sociales: Facebook @Kerberusing Instagram @Kerberusing Twitter @Kerberusing
Contact Center Software
Cust is an autonomous customer success platform that makes high-touch experience possible for smaller customers. The platform gives companies AI agents that proactively get to know their long-tail customers. Turns these insights into a personalized success plan. Influences their decisions across the full customer journey - from onboarding to renewal.
Contact Center Software
Leap Telecom is a software company focused on business communications IP. We began helping clients in 2004 under Teliax, Inc, a wholesale telecommunications company that services the biggest names in the telecommunications industry. After taking the reins from Teliax’s business voice solutions, we are leaping ahead to better serve our clients’ unique communications needs while continuing to leverage the Teliax network to offer unbeatable savings in the voice communications industry. The founding principal to focus on the product first still holds true with Leap today. Our network and software have been created from the ground up; we believe in making our service feature rich, stable and scalable for all. Businesses come in many shapes and sizes and we are proud that our aim is to adapt to the needs of our clients. This allows Leap to serve businesses from contact centers, to enterprise, to small business. As one of the first hosted PBX providers to offer phone number coverage in all 50 states and have since expanded to over 60 countries. We are a privately held company with a family first motto. Our software and network engineers have built everything in house from the ground up. We maintain complete control over our software and platform which means peace of mind for you and all of our clients. Visit us at: www.Leap.Tel
Contact Center Software
LiveChatAgent.com provides Customer Contact Solutions 24 hours a day, 7 days a week, 365 days a year on websites for businesses and organizations to improve their level of customer service. Our LiveChatAgent service will also reduce or eliminate site abandonment rates and increase lead conversion rates on the site due to interaction with a live representative that sends out a proactive invitation to enter a LiveChat session. In the LiveChat session the site visitor will be able to ask questions and get their questions answered utilizing a customized script and client specific FAQ's that have been approved by the client. Our Agents ask the questions you want asked and answer questions the way your employees would answer them while collecting the contact information you need for a successful follow-up.
Contact Center Software
Callision is the world's first carrier-independent cloud business phone system, and the first freemium enterprise-grade Contact Center as a Service (CCaaS). Callision allows its customers to use their preferred VoIP carriers, simultaneously providing carriers with new leads and the advanced contact center functionality to complement their offerings. Callision provides everything from phone numbers in over 60 countries to live employee monitoring and call recording, to conferencing, call queues and IVRs, web phone and chat, file storage, and a comprehensive analytics suite - all from the convenience of a web browser.
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