Policy Claim Management International Leadership Team & Executives

Mark Nagelvoort

CEO

He started his career working with advanced consulting practices at Arthur Young & Company (Ernst & Young). Mark’s first major client was a company who acted as the insurer for American Warranty Corp., a pioneer F&I administrator. Over the years, he learned the ins and outs of the industry from working with many large third-party administrators. Mark realized there was a tremendous opportunity to automate and streamline the full lifecycle of a TPA’s administration processes, which motivated him to start his first software company at the age of 23 called NAT Inc. At NAT, Mark and his team built the SCS Auto platform, which was later acquired by Dealertrack. He stayed on as President of the NAT division of aftermarket services before founding PCMI Corporation and introducing his new and improved, Policy Claim and Reporting Solutions™ (PCRS) administration platform to the market.