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Natural Language Processing (NLP) Software

Developer of an artificial intelligence platform designed to bring practical applications of deep learning and artificial intelligence into customer service operations. The company's Human+AI customer service platform analyzes incoming messages, predicts meta-data, routes cases, provides agents with accurate suggestions and automates responses to increase the quality and efficiency of customer support conversations across text-based communication channels like email, chat, social media and mobile messaging, enabling companies to scale their customer service operations and live up to and exceed rising customer expectations.