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Retention.com Leadership Team & Executives

Adam Robinson is the CEO of Retention.com. GetLatka tracks 34 people at Retention.com — 2 founders, 34 executives — with job titles, tenure and LinkedIn profiles.

Who is the CEO of Retention.com?

Adam Robinson

Founder/CEO · since 2025 · Austin, Texas, United States

LinkedIn profile

Who founded Retention.com?

Retention.com was founded by Diana Ross and Adam Robinson in 2019.

Diana Ross

Co-Founder & Chief Revenue Officer · since 2025 · United States

LinkedIn profile

Retention.com executives and key employees

NameTitlePositionLocationEmailLinkedInStart DateEnd Date
Diana RossCo-Founder & Chief Revenue OfficerFounderUnited StatesSign up to viewLinkedInSep 2025-
Adam RobinsonFounder/CEOFounder, CEOAustin, Texas, United Statesad***@retention.comLinkedInSep 2025-
Jon CaleChief Technology OfficerCEOLondon Area, United KingdomSign up to viewLinkedIn--
Keleigh SpinnerChief Operating Officer at Retention.comCEOHouston, texas, United StatesSign up to viewLinkedInJan 2025-
Ashai LondheSr. Implementation Manager @Retention.comNon-CEOToronto, Ontario, CanadaSign up to viewLinkedInNov 2022-
Chelsey FosterEngineering Project Manager at Retention.comNon-CEOEsquimalt, British Columbia, CanadaSign up to viewLinkedInJun 2025-
Colin McLeanImplementation @ Retention.comNon-CEOLondon, Ontario, CanadaSign up to viewLinkedInJan 2024-
Cullen MulroyTechnical Support ManagerNon-CEOToronto, Ontario, CanadaSign up to viewLinkedIn--
Cullen M.Solution-oriented technical specialist with expertise in SaaS, support, and problem-solving. Skilled in resolving complex issues, streamlining processes, and delivering exceptional customer experiences.Non-CEOToronto, Ontario, CanadaSign up to viewLinkedInFeb 2023-
Graeme BishopBusiness DevelopmentNon-CEOCanadaSign up to viewLinkedInJan 2025-
Jennifer FosterCreating thoughtful learning experiences. Design → Deploy → IterateNon-CEOVictoria, British Columbia, CanadaSign up to viewLinkedInNov 2023-
Kyle StandaertVP, Marketing & PartnershipsNon-CEOToronto, Ontario, CanadaSign up to viewLinkedInFeb 2025-
Mario HerkCustomer Success ManagerNon-CEOMontreal, Quebec, CanadaSign up to viewLinkedInFeb 2025-
Robb ClarkeHead of Technical Operations @ RB2B - AI, CX, UX, UI, product, support, designNon-CEOFredericton, New Brunswick, CanadaSign up to viewLinkedInOct 2023-
Shivangi VyasSr. Marketing Manager @ Retention.comNon-CEOToronto, Ontario, CanadaSign up to viewLinkedInJun 2025-
Anton SergeevFull Stack DeveloperNon-CEOMississauga, Ontario, CanadaSign up to viewLinkedInJun 2025-
Thomas VovkImplementation & Onboarding ManagerNon-CEOToronto, Ontario, CanadaSign up to viewLinkedInFeb 2025-
Nilesh KagdeSpecialist Software Engineer - SalesforceNon-CEOPune, Maharashtra, IndiaSign up to viewLinkedInFeb 2025-
Clinton OnyangoWholesale Sales SpecialistNon-CEOKasarani, Nairobi County, KenyaSign up to viewLinkedIn--
Anne Sherina OcampoWhiteglove Account Audit SpecialistNon-CEOCentral Luzon, PhilippinesSign up to viewLinkedInJul 2020-
Nikola MarkovicData Sales EngineerNon-CEOBelgrade, SerbiaSign up to viewLinkedInAug 2024-
Anne VickmanVP of Product & SupportNon-CEOBoise, Idaho, United StatesSign up to viewLinkedInOct 2025-
Bushra MohamedFull Stack EngineerNon-CEOUnited StatesSign up to viewLinkedInJun 2025-
David CimagliaTeam Lead at Retention.com Helping Ecommerce brands rapidly grow abandonment revenue.Non-CEOBasking Ridge, New Jersey, United StatesSign up to viewLinkedInJun 2022-
Eddie JamesonVP of Revenue OperationsNon-CEOFranklin, Massachusetts, United StatesSign up to viewLinkedInJan 2025-
Jacquie GrayAccount ExecutiveNon-CEOVancouver, British Columbia, CanadaSign up to viewLinkedInFeb 2025-
John EleyVideo ProducerNon-CEOAustin, Texas, United StatesSign up to viewLinkedInApr 2025-
Jordan WhitmerGlobal Director of Business DevelopmentNon-CEOAtlanta, Georgia, United StatesSign up to viewLinkedInNov 2025-
Kaley (Marston) VilmontCustomer Success ManagerNon-CEONashville, Tennessee, United StatesSign up to viewLinkedInJan 2025-
Michelle ZablahPrincipal Customer Success ManagerNon-CEOMiami, Florida, United StatesSign up to viewLinkedInDec 2025-
Peter S.Senior Full Stack EngineerNon-CEOCanadaSign up to viewLinkedInJun 2025-
Stew PidbitchRetail CashierNon-CEOQuincy, Illinois, United StatesSign up to viewLinkedIn--
Tyler PaschkeVice President, Data & AnalyticsNon-CEODenver, Colorado, United StatesSign up to viewLinkedInNov 2025-
Walker StroudSenior Account ExecutiveNon-CEOSeattle, Washington, United StatesSign up to viewLinkedInDec 2025-

Retention.com team size and headcount

Retention.com grew from 6 employees in 2021 to 55 in 2024.

Retention.com Team GrowthReported headcount over time0132538506320212022202320246650505555Source: GetLatka.com
Team size (2024)
55
Sales (2023)
38

Retention.com operated with six employees when it was generating $12 million in annual recurring revenue, producing approximately $2 million in revenue per employee. Robinson described this as a model he would highly recommend. The current total headcount across Retention.com and RB2B was not stated in the interview, though the January 2024 P and L referenced six executives in the G and A line. The known roster lists more than 30 named team members across both products, but Robinson did not give a current headcount figure on stage.

How to contact Retention.com

Headquarters
Austin, Texas, 78703, United States
Website
retention.com

Verified work emails for the Retention.com people listed above are available to GetLatka members; public listings show a masked address only.

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Frequently asked questions about Retention.com

Who is the CEO of Retention.com?

Adam Robinson is the CEO of Retention.com, in the role since 2025.

Who founded Retention.com?

Retention.com was founded by Diana Ross and Adam Robinson in 2019.

How many employees does Retention.com have?

Retention.com has 55 employees as of 2024.

Where is Retention.com headquartered?

Retention.com is headquartered in Austin, Texas, United States.

How do I contact Retention.com?

You can reach Retention.com through its website at retention.com or at its Austin, Texas, United States office. GetLatka members can also view verified work emails for the people listed on this page.

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