Servicechannel logo
Founded 1999

Servicechannel

2019 Revenue

$60.0M

YOY

Funding

$90.0M

Overview

About Servicechannel

Facilities management software

Monthly Revenue

$5.0M

Total Expenses

$5.0M

=
Net Income

$0.0

Ebidta Margin

0.00%

+
YOY Growth

=
Rule of 40

0


How did Latka collect this data?

Podcast Youtube video

Latka collected this data by interviewing Servicechannel CEO Tom Buiocchi on 12/01/2020

Watch the podcast


Headquarters

1550 Bryant Street San FranciscoCaliforniaUnited States

Servicechannel Revenue vs Funding

$Funding$Revenue

Revenue

In 2019, Servicechannel revenue run rate hit $60.0M in revenue.

$60.0M

Funding History

Servicechannel has raised a total of $90.0M.

Why are so many SaaS founders taking money from Founderpath.com instead of VC's?
Funding DateRoundTotalValuation
01/14/2013$2.0M

Customers

Servicechannel has 500 customers.

Lifetime Months

300

×
Monthly ARPU

$10.0K

=
Lifetime Dollars

$3.0M


Acquisition Cost

Average Annual Price

$120.0K

$0$120.0K024681012

Churn

Servicechannel has an annual churn rate of 4.00%

Churn vs Expansion

-100-500%50100
Gross Annual Dollar Churn

-4.00%

Annual Dollar Expansion

24.00%

Net Revenue Retention

120.00%

Team

Employees

Servicechannel has 247 employees. They have 48 sales reps that carry a quota, an engineering team of 38 and a marketing team of 7.

201820192020-2.00%▼24.00%▲
DistributionQty

Total Team Size

247

Engineers

38 (15%)

Sales

48 (19%)

Marketing

7 (3%)

CEO/Founder

Tom Buiocchi

Tom Buiocchi joined ServiceChannel as Executive Director and CEO in 2014. He has more than 30 years of experience leading growth companies in both technology and energy services, including Jeda Networks (interim CEO), Drobo (CEO), Mohr Davidow Ventures (Executive in Residence), Brocade Communications (CMO), and Hewlett-Packard. Tom has a bachelor of science degree in electrical engineering from Union College and a MBA from Northwestern’s Kellogg School of Management. He also serves on the Board of Directors for Connex and GMAC.


CEO Q&A

What's your age?

61

Favorite online tool?

Slack

Favorite book?

The Making of the movie CaddyShack

Favorite CEO?

Danny Myers at Shake Shack

Advice for 20 year old self

take more chances


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Frequently Asked Questions about Servicechannel

When was Servicechannel founded?

Servicechannel was founded in 1999.


Who is the CEO of Servicechannel?

The CEO of Servicechannel is Tom Buiocchi


How many employees does Servicechannel have?

Servicechannel has 247 employees.

How much revenue does Servicechannel generate?

Servicechannel generates $60.0M in revenue.


How much funding does Servicechannel have?

Servicechannel has raised $90.0M.


Where is Servicechannel headquarters?

Servicechannel is headquartered at 1550 Bryant Street San FranciscoCaliforniaUnited States

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