Servicechannel logo
Founded 1999


2019 Revenue





How Servicechannel hit $60.0M in Revenue with 500 Customers in 2019.

About Servicechannel

Facilities management software

Monthly Revenue


Total Expenses


Net Income


Ebidta Margin


YOY Growth

Rule of 40


How did Latka collect this data?

Podcast Youtube video

Latka collected this data by interviewing Servicechannel CEO Tom Buiocchi on 12/01/2020

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1550 Bryant Street San FranciscoCaliforniaUnited States

Servicechannel Revenue

In 2019, Servicechannel revenue run rate hit $60.0M in revenue.


Servicechannel Valuation and Funding History

Servicechannel has raised a total of $54.0M.

Why are so many SaaS founders taking money from instead of VC's?
Funding DateRoundAmountTotalValuation
05/02/2017Venture Round$54.0M


Servicechannel has 500 customers.

Lifetime Months


Monthly ARPU


Lifetime Dollars


Acquisition Cost

Average Annual Price




Servicechannel has an annual churn rate of 4.00%

Churn vs Expansion

Gross Annual Dollar Churn


Annual Dollar Expansion


Net Revenue Retention




Servicechannel has 247 employees. They have 48 sales reps that carry a quota, an engineering team of 38 and a marketing team of 7.


Total Team Size



38 (15%)


48 (19%)


7 (3%)


Tom Buiocchi

Tom Buiocchi joined ServiceChannel as Executive Director and CEO in 2014. He has more than 30 years of experience leading growth companies in both technology and energy services, including Jeda Networks (interim CEO), Drobo (CEO), Mohr Davidow Ventures (Executive in Residence), Brocade Communications (CMO), and Hewlett-Packard. Tom has a bachelor of science degree in electrical engineering from Union College and a MBA from Northwestern’s Kellogg School of Management. He also serves on the Board of Directors for Connex and GMAC.


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Frequently Asked Questions about Servicechannel

When was Servicechannel founded?

Servicechannel was founded in 1999.

Who is the CEO of Servicechannel?

The CEO of Servicechannel is Tom Buiocchi

How many employees does Servicechannel have?

Servicechannel has 247 employees.

How much revenue does Servicechannel generate?

Servicechannel generates $60.0M in revenue.

How much funding does Servicechannel have?

Servicechannel has raised $54.0M.

Where is Servicechannel headquarters?

Servicechannel is headquartered at 1550 Bryant Street San FranciscoCaliforniaUnited States

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