Top ServiceTonic Alternatives, Competitors & Similar Software

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ConneXio Cloud is a Software Application and ITO/BPO service firm based in Rochester, NY. Our mission is to provide all sized businesses with software solutions to help run their organization more efficiently and successfully. ConneXio Cloud is an all-in-one UCaaS, Customer Engagement & Workforce Management Platform that help businesses streamline and automate their daily communication and task flows with Customers and Workforce. *ITO/BPO Services* Our team helps deliver on the needs of a variety of customers to achieve their goals on technical and non-technical projects. Contact anyone at ConneXio to learn more about how we can help your business!

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Qtrac® is a customizable cloud-based appointment scheduling and virtual queuing platform from Lavi Industries that provides a safer and more convenient way for your customers to wait for products or services. Fully customizable to the specific needs of your business, Qtrac can help you: • Eliminate lines & crowds • Manage capacity • Engage and connect with mobile queuing • Gather insight with reporting and analytics • Ensure success with our support team We've applied our +40 years of experience in public guidance and queue management to perfect Qtrac technology, in order to eliminate every single pain point from your customers' journey.

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Build advanced chatbot automations with ease With our visual flow builder, it takes no effort at all to build your own chatbot. We designed it to be a no-code solution so everyone is able to access the power of conversational marketing!

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Imagine ChatGPT could accurately and securely automate your customer interactions while assisting your human agents on AI live chat, WhatsApp, SMS, and video. That’s Talkative. Learn more at https://gettalkative.com

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Managed service provider of IT security, compliance, help desk and other IT services to small- and medium-sized organizations

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At Atomic.io, we're transforming the way you connect with your customers by tapping into a powerful yet under-utilised channel – your web or mobile app. We understand that your app is the most impactful channel for engaging with your customers, delivering higher read rates and conversion rates compared to traditional communication methods like SMS, calls, or email. More than a simple notification, Atomic.io action cards let your customers complete tasks instantly, creating a zero effort impact to your end goal. With our platform, we empower you to deliver timely and actionable messages precisely where and when your customers want them. Seeing is believing, so check out our 60 second explainer video: https://lnkd.in/gGbqc_fF

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Track-POD is a comprehensive last-mile delivery software solution, widely regarded as one of the best delivery management platforms available. It simplifies your business operations, streamlines workflows, and boosts productivity, ultimately leading to increased revenues and profits. With Track-POD, you can seamlessly align your sales and logistics teams, enabling them to work in harmony towards achieving your business goals. Our software offers a proof of delivery app, fleet optimization, route planning tools with intelligent algorithms, live tracking options, and delivery notifications. These features help you to enhance customer service and automate your processes. Additionally, our mobile app for iOS and Android enables you to sign electronic documents, take photos, receive timestamps with geotags, and track your car's location and distance. Our route optimization solution will help you to create the fastest routes utilizing your fleet of vehicles with various restrictions: https://www.track-pod.com/route-planning-software/ The Track-POD is very easy-to-use and lets you dramatically reduce costs and increase productivity, efficiency, management control, and profits. There are Case Studies https://www.track-pod.com/case-studies/

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Botcopy is the web messenger of choice to bring Google Cloud's Contact Center AI to websites and mobile apps. Our sophisticated SaaS serves enterprise and public sector organizations with high-traffic websites and large contact center volumes. We empower our customers to deploy a sophisticated website chatbot beyond just FAQs to authenticate users and automate operational tasks for maximum efficiency. With Botcopy, you can radically boost revenue and cut costs while providing better experiences for all. Botcopy is used in over 50 countries across all business categories and is enjoyed by over 20,000 brands. HIPAA and ADA compliant, meeting WCAG 2.1 AA standards, multilingual, supporting 60+ languages. Rich content and contextual awareness – an ideal front-end UI for LLMs and generative AI use cases. Need a human handoff with outstanding workforce management and feedback loops for AI training? Good news: Our Botcopy Live Chat beta is ready to use. Now also offering managed services for CCAI buildout and deployment. Get in touch and start your digital transformation today!

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Track-POD is a comprehensive last-mile delivery software solution, widely regarded as one of the best delivery management platforms available. It simplifies your business operations, streamlines workflows, and boosts productivity, ultimately leading to increased revenues and profits. With Track-POD, you can seamlessly align your sales and logistics teams, enabling them to work in harmony towards achieving your business goals. Our software offers a proof of delivery app, fleet optimization, route planning tools with intelligent algorithms, live tracking options, and delivery notifications. These features help you to enhance customer service and automate your processes. Additionally, our mobile app for iOS and Android enables you to sign electronic documents, take photos, receive timestamps with geotags, and track your car's location and distance. Our route optimization solution will help you to create the fastest routes utilizing your fleet of vehicles with various restrictions: https://www.track-pod.com/route-planning-software/ The Track-POD is very easy-to-use and lets you dramatically reduce costs and increase productivity, efficiency, management control, and profits. There are Case Studies https://www.track-pod.com/case-studies/

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ICI is a guest experience solutions of the latest generation that increase hotel revenue while providing guest satisfaction. During the pre-stay, stay, post-stay periods, ICI promotes your hotel directly on mobile of the guests, conducts the selling of your services and serves you as a new sales platform for guests to select your hotel. With the multi-platform support offered by ICI, you increase both your repeat guests and your revenues. By integrating with your PMS, CRM , ERP and Analytics systems, we deliver complete guest satisfaction. In order to fulfill our new generation guest expertise scheme, please contact us.

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Dezide: Empowering Technicians with AI-Driven step-by-step Troubleshooting Tools. At Dezide, we are revolutionizing field service troubleshooting by equipping technicians with the expertise and precision of seasoned professionals. Our innovative, AI-powered platform captures, organizes, and shares expert troubleshooting knowledge, enabling service teams to solve complex problems faster and with greater accuracy. Built on advanced Causal AI and Bayesian Belief Networks, Dezide's self-learning and self-optimizing software helps service organizations streamline operations, minimize downtime, and improve troubleshooting efficiency. By combining cutting-edge AI with years of expert know-how, we empower companies to enhance customer satisfaction, reduce training time for new technicians, and stay ahead in a fast-paced, technology-driven world. With over 20 years of experience in optimized troubleshooting, Dezide is trusted by industry leaders such as Siemens Gamesa, Atlas Copco, Liebherr, and IBA—partnerships that have stood the test of time for over a decade. The results speak for themselves: our customers report that technicians can solve problems up to 70% faster using Dezide’s AI-powered technology. This transformation drives better first-time fix rates, smoother skill transfer, and greater operational efficiency. At Dezide, we’re not just improving troubleshooting—we’re redefining it.

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At Atomic.io, we're transforming the way you connect with your customers by tapping into a powerful yet under-utilised channel – your web or mobile app. We understand that your app is the most impactful channel for engaging with your customers, delivering higher read rates and conversion rates compared to traditional communication methods like SMS, calls, or email. More than a simple notification, Atomic.io action cards let your customers complete tasks instantly, creating a zero effort impact to your end goal. With our platform, we empower you to deliver timely and actionable messages precisely where and when your customers want them. Seeing is believing, so check out our 60 second explainer video: https://lnkd.in/gGbqc_fF

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Trusted IT services Company helping businesses

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Konverso is not your average AI company. We are a trailblazer, pushing the boundaries of what is possible with generative AI. Our mission is clear: Help our customers take advantage of generative AI to transform augment their business. AI technology is evolving at the speed of light, and Konverso brings the power of Generative AI to its platform, enabling teams to unlock their full potential. Konverso's platform empowers organizations to embrace conversational AI and automation, seamlessly integrating Generative AI models with enterprise applications, data, and knowledge. Organizations of all sizes and across industries leverage our products to streamline internal processes and enhance customer relationship management. Our generative AI is utilized by our customers across geographies for various use cases, including knowledge creation, live chat call summarization, agent assist, intelligent chatbots, and intelligent triage. Analysts such as the Everest group have benchmarked and ranked our chatbot for IT Operations among the best conversational AI platforms. Driven by a team of experienced data scientists and software engineers, Konverso is at the forefront of conversational AI innovation. Privacy, security, and ethics are paramount concerns for enterprises. Therefore, we have meticulously selected Generative AI models that adhere to stringent compliance, privacy, and security standards. We have also invested in security (SOC2, PenTest, Cyber Security Essentials) to ensure the utmost protection of sensitive data and maintain a secure environment for our clients. Our platform's core is Machine Learning, RPA, Natural Language Processing, and Search. Our platform runs with ServiceNow, Atlassian, Microsoft, Slack, Google, and more. For more information, you can check our blog here https://bit.ly/36LOpRv You can book a meeting with our team here https://bit.ly/3wZcvmq

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Qtrac® is a customizable cloud-based appointment scheduling and virtual queuing platform from Lavi Industries that provides a safer and more convenient way for your customers to wait for products or services. Fully customizable to the specific needs of your business, Qtrac can help you: • Eliminate lines & crowds • Manage capacity • Engage and connect with mobile queuing • Gather insight with reporting and analytics • Ensure success with our support team We've applied our +40 years of experience in public guidance and queue management to perfect Qtrac technology, in order to eliminate every single pain point from your customers' journey.

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Go Getter is the software for the entrepreneur in which he processes all his day-to-day administration and lets his incoming and outgoing billing flow communicate with the accountant's software. You can immediately see your income and expenses in a graph on the dashboard. Your tasks, planning and the financial overview. Immediately save your documentation about your customer in the online customer file, so you always keep an overview of your projects. Templates for quotes, reminder letters and e-mails make your life easier. With other useful features such as signing via QR code, your administration is completely digitized. With handy integrations and features such as automatic reminders, you no longer have to work with dozens of solutions, but you finally have one point of contact. Do you want to know more about what Go Getter can optimize for you? Book a free demo now via our website and count on unlimited service and academies for a smooth collaboration between entrepreneur, accountant and Go Getter.

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opus1.io is a modern end-to-end platform for appointment/class based personal services businesses. One online solution to manage your all your customers, staff, services, schedules, invoices, subscription. Operate and grow your business more efficiently with opus1.io! Ideal solution for Private Education, Performing Arts, Wellness, Kids activities and other personal services businesses!

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Chatvolt AI: Revolutionizing Business Communication with Advanced Chatbots

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contactSPACE is a cloud-based contact centre software solution, which removes the cost and complexity from contact centres and improves operational efficiency. The contactSPACE solution provides an integrated suite of simple to use wizard-driven tools for omnichannel communication, campaign creation, performance monitoring and much more, helping you achieve greater sales outcomes and deliver better customer experiences. Contact us to learn more about contactSPACE, and see if we can help your organization achieve your business goals. 1300 360 553 [email protected]

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Zingly.ai is a next-generation AI and Digital-First CX Center platform that unifies customer interactions across all channels—voice, chat, email, and video. It is designed to transform how businesses engage with their customers.