Top Virtual Front Desk Alternatives, Competitors & Similar Software

Video Communications Software

Through our AI Assistant & AI Agent platform we design, develop & optimize AI Assistants & AI Agents to automatically answer questions & request from employees, drive business goals through conversational commerce, and automate customer care. Our AI Assistants & AI Agents run on our clients’ website or app, on Messenger, WhatsApp, Viber, Slack, MSFT Teams and most other chat platforms. After having developed an AI driven chat or voice solution for the platforms of choice, we help our clients optimize the performance of the AI Agent towards the highest employee satisfaction, maximum return on investment or biggest cost saving.

Video Communications Software

Blits.ai is the AI Ecosystem which combines the AI power of Google, Microsoft, OpenAI, IBM, Rasa, Wit, Amazon, Stanford, and many others in one platform. Build, train and deploy chatbots and voicebots with: - Generative AI models (GenAI) - Retrieval Augmented Generation (RAG) - Gain control by adding Conversational AI flows to GenAI Choose from a multitude of Large Language Models (LLM's) to train your bots. At scale, for any type of use-case. Focus on building a bot with the perfect tone of voice for your audience, and switch / optimize the underlaying AI Technology later. Always stay ahead of the competition with 'Blits Automate', giving your bots the latest combination of AI tech that fits your use-case automatically. Reuse templates between bots, creating multi language/country/brand interactive communication on your existing channels (WhatsApp, Slack, Twilio, Web, Salesforce, etc.) Connect backends to build smart bots (Automation Anywhere, SAP, ServiceNow, UIPath, SQL databases, APIs, etc).

Video Communications Software

Lunni360 Platform ASSETS & EQUIPMENTS | MAINTENANCE with Adjustable Industrial CRM Ideal Solution for Technical, Retail and Service Industries. Lunni360 Platform with Modern Design and Easy of Use offers Your Solutions for Better, Field Service Management, Maintenance Management, Device Management, Sales Management (CRM), Warehouse Management, Service Request Management.

Video Communications Software

Jet provides businesses with all of the tools to make business phones work better for you. Utilise Jet's mobile and desktop softphone apps to manage calls from anywhere, or set up desk phones for a more permanent work station. Jet's system has been designed from the ground up to make it easy to keep taking phone calls from wherever you're working. Change, modify and improve your caller experience with the click of a mouse using Jet's drag and drop callflow builder. Whether you want to direct callers to more appropriate departments, reduce call volume for enquiries that can be handled online, reduce handle time or any other improvement to your system. It can all be done with no IT, No degrees, No consultants. Report on what matters, with Jet's best in class reporting you can view all call activity. From the marketing campaigns or keyword that led to a call, through to the agent that answered, handle time, IVR input and result of calls

Video Communications Software

Alsun AI delivers advanced AI -powered call automation that replaces or enhances your customer support and sales development (SDR) functions. Our voice agents handle inbound and outbound calls across multiple languages and dialects with natural, human-like conversations. Alsun AI seamlessly integrates...

Video Communications Software

UChat is a platform that design and build a chatbot to automate tasks and turn conversion. Build stronger relationships with customers by delivering targeted content and anticipating their reactions. 💬 Provide 24/7 support, Engage customers 🎨 Omni-Channel Platform with visual flow builder, built with no code 👉 Go and create your own: https://www.uchat.com.au

Video Communications Software

AMTANGEE GmbH ist Hersteller der gleichnamigen CRM Software für Kundenkommunikation und mobiles CRM im Außendienst. Das seit 2001 europaweit tätige Unternehmen mit Sitz am IT-Campus Jungfernsee in Potsdam bietet Kundenmanagement-Lösungen und mobile CRM Software für kleine und mittlere Unternehmen aus einer Hand. Als Teil der Vimata Group mit insgesamt 200 Mitarbeitenden an 10 Standorten in Deutschland, Österreich und der Schweiz betreuen wir mehr als 1.800 Kunden und 65.000 Anwender. Impressum: AMTANGEE GmbH | Konrad-Zuse-Ring 12 | 14469 Potsdam Telefon +49 331 20150-0 | E-Mail [email protected] | Webseite www.amtangee.com Geschäftsführer: Christian P. Rösner, Axel Friedrich Pflichtangaben: Amtsgericht Potsdam, HRB 37803 P | USt-ID-Nr. DE225999044

Video Communications Software

Hostcomm is one of the first providers of hosted contact centre services in the UK. Established more than 14 years ago, its solution now offers comprehensive omnichannel capabilities with strong inbound and outbound AI functionality. It has over 500 customers. Our support and training centre, and all its staff, are based in the UK. Our customers get a guarantee of telephone support with a technical expert at all stages of any enquiry. In 2018 its average hold time was only ten seconds and ticket resolution length one hour, fifteen minutes. Omnichannel Contact Centre Platform Highlights. AI Chat and Voice Our chatbot has the intelligence to have natural language conversations. It delivers superior customer engagement, code-free setup, and deeper customisation functionality. Able to handle FAQs, problem solving, negotiation, and sales, and installable on a website or any social media platform, it further offers an on-premise hosting option, PCI-DSS level security, intuitive in-window authentication, and a personality engine. The result is a virtual conversation solution able to exceed your customer engagement expectations no matter what your industry. Hosted Predictive Dialler Our predictive dialler solution delivers fewer hang ups, increased rep efficiency and higher call connect rates. It automates the dialling process with built-in additional intelligence designed to continuously learn, improve and maximise talk-time with the right leads. It also has an integrated voice bot able to work for you as a virtual agent and make unlimited numbers of calls simultaneous. Complete Modularised Solution Our platform includes IVR, SMS, live messaging, email, chatbot and hosted dialler functionality, enabling your customers to communicate the way they feel most comfortable. It offers these features in one modularised but seamlessly connected, scalable solution allowing you to choose the channels that best fit your needs and easily expand as your customer base does.

Video Communications Software

Ghost is a team of video experts dedicated to helping the largest financial institutions and their advisors and wealth managers transition to a video-first online investor experience. Our modern video player technology is easy to adopt, and we also offer additional service offerings to assist advisors in getting started. Get started with Ghost - www.ghostretail.com

Video Communications Software

A highly secure and advanced AI-integrated Video Contact Center-as-a-Service platform, designed for a superior banking experience. Eazyshow is the next generation Video Contact Center solution. Our AI-integrated SaaS-based platform elevates customer engagement by blending digital efficiency with Face-to-Face personalization. Humanize your online sales and customer service interactions while getting more done by engaging customers through instant video collaboration. • Centralize all digital contact center functions with live human face-to-face interactions in a single platform. • Enable banks to run thousands of concurrent video chat sessions with integrated AI capabilities for instantaneous and efficient client engagement. • Integrate with the banks’ current business flows and CRM system. • Secure and encrypt transactions so customers and agents can confidently engage in effective personalized interactions. • Present real-time and historical analytics through an easy-to-read interface.

Video Communications Software

Say good bye to endless YouTube video marathons & tedious note-taking with AI-powered Pro Summary & Chat QnA ("chat with video" feature in QnA format). Empower your learning experience with Tammy AI today!

Video Communications Software

HexaFair is an all-in-one 3D Virtual & Hybrid events platform that provides immersive, interactive, and high-quality experiences to build a stronger relationship. Our Virtual & Hybrid events platform offer solutions to, ✔ Events ✔ Summits & Conferences, ✔ Fairs & Exhibitions, ✔ Careers & Job Fairs, ✔ Trade Shows, ✔ Industry Expos & ✔ Community Networking Meets We create a powerful platform to engage audiences & build a relationship from anywhere across the world. Our platform offers many features for events like video streaming with Q&As, polls, Video & audio chats, On-Demand Videos, Dashboards & Gamification. For tradeshows, our platform provides a Multi exhibition hall, live sessions at booths, Floor plan builder, Meeting rooms, chat and video calls with visitors, and many other engaging features. Our networking features include social media walls, breakout rooms, direct messages, and matchmaking. We customize more ideas to make the event more memorable and engaging for attendees, exhibitors, speakers and deliver positive business outcomes. Connect with us for your next event!

Video Communications Software

HexaFair is an all-in-one 3D Virtual & Hybrid events platform that provides immersive, interactive, and high-quality experiences to build a stronger relationship. Our Virtual & Hybrid events platform offer solutions to, ✔ Events ✔ Summits & Conferences, ✔ Fairs & Exhibitions, ✔ Careers & Job Fairs, ✔ Trade Shows, ✔ Industry Expos & ✔ Community Networking Meets We create a powerful platform to engage audiences & build a relationship from anywhere across the world. Our platform offers many features for events like video streaming with Q&As, polls, Video & audio chats, On-Demand Videos, Dashboards & Gamification. For tradeshows, our platform provides a Multi exhibition hall, live sessions at booths, Floor plan builder, Meeting rooms, chat and video calls with visitors, and many other engaging features. Our networking features include social media walls, breakout rooms, direct messages, and matchmaking. We customize more ideas to make the event more memorable and engaging for attendees, exhibitors, speakers and deliver positive business outcomes. Connect with us for your next event!

Video Communications Software

Teleperson enhances the human connection by offering several customer-centric products and solutions, including Direct-to-Human capability, complete vendor management (both engagement and payment), third-party media integration while waiting, and video-based reviews post-call.

Video Communications Software

Vancery offers a community and all-in-one market research platform. Access prospective users, customers, or other industry professionals via messaging, forums, paid surveys, and video calls.

Video Communications Software

Optimize your childcare center with our advanced Management System. Streamline operations, improve communication, and prioritize nurturing. From attendance to curriculum, enhance efficiency and innovation effortlessly.

Video Communications Software

SurveyLab is a fast-growing solutions-based company offering innovative and one of the best on the market online survey software. Our web service allows to create professional surveys, collect responses and analyze data in real-time. Selected areas of application : - market research - customer satisfaction surveys (CSAT) - employee satisfaction surveys - Net Promoter Surveys (NPS) - customer experience management - intercept surveys - HR questionnaires - 360-degree feedback - online forms - online tests Benefits : - multi-language surveys - mobile surveys - heat-map and hot-spot questions - unlimited surveys and tests - email embedded surveys - advanced branding options - multi-user support - Zendesk integration & automatic ticket creation - Slack integration - cross tab reports - Excel, SPSS, PowerPoint, PDF export - API & Integration

Video Communications Software

Teleperson enhances the human connection by offering several customer-centric products and solutions, including Direct-to-Human capability, complete vendor management (both engagement and payment), third-party media integration while waiting, and video-based reviews post-call.

Video Communications Software

A highly secure and advanced AI-integrated Video Contact Center-as-a-Service platform, designed for a superior banking experience. Eazyshow is the next generation Video Contact Center solution. Our AI-integrated SaaS-based platform elevates customer engagement by blending digital efficiency with Face-to-Face personalization. Humanize your online sales and customer service interactions while getting more done by engaging customers through instant video collaboration. • Centralize all digital contact center functions with live human face-to-face interactions in a single platform. • Enable banks to run thousands of concurrent video chat sessions with integrated AI capabilities for instantaneous and efficient client engagement. • Integrate with the banks’ current business flows and CRM system. • Secure and encrypt transactions so customers and agents can confidently engage in effective personalized interactions. • Present real-time and historical analytics through an easy-to-read interface.

Video Communications Software

An AI assistant for Twitter direct messages that automates highly personalized outreach messages and organizes inboxes with filters and auto-replies.