Voice Recognition Software
Softbrik is a conversational AI company that enables businesses to collect customer feedback and conduct interactions via voice messages in a phone browser, requiring no app download. The platform supports 40 languages and targets enterprise customers in telecom, healthcare, and insurance. Ram C., co-founder, launched the company 18 months before the November 2023 interview.
The company reported approximately $350,000 in annual revenue as of late 2023, with 60 paying customers. Three enterprise customers each pay over $100,000 per year and collectively account for roughly 60% of total revenue. Softbrik raised a $900,000 pre-seed round in October 2022 at a $9,000,000 pre-money valuation, selling 20% of the business, and was actively targeting a $3,500,000 seed round at a $20,000,000 valuation at the time of the interview.
The team consists of 11 full-time employees, split between six engineers and five sales representatives, each carrying an ARR quota of $150,000. Monthly cash burn stood at $45,000, creating runway pressure that was a stated motivation for the new fundraise.