D'Souza named Lemlist, Instantly, and Clay as competitors operating in the cold email and outreach space. He did not provide specific revenue or customer figures for any of these rivals; the references were his own characterization of the competitive landscape and are not company-confirmed figures for those businesses.
D'Souza's view, as stated in the interview, is that cold outreach remains underpenetrated among small and mid-sized businesses despite the number of tools available, because the technical setup required, including DNS configuration, lead sourcing, enrichment, and verification, still feels complex to many potential users. He positioned Reachinbox as a simplified, all-in-one solution targeting that gap.