Customer Revenue Optimization (CRO) Software
Wapping is a SaaS platform that transactionally connects all of the retailer's sales channels to offer customer intelligence, activation, and boost customers´ loyalty through proposals, campaigns, and digital services that function identically in stores and e-commerce.
Connecting with the customer is the great challenge to get loyalty recurrent consumers. This tartet requires knowing customers, their consumption patterns and habits in order to offer each one products, services and benefits that provide them with value and meaning according to who they are, their tastes and preferences.
Wapping allows to customize rewards and benefits according to each consumer profile, recognizing them when interacting with the brand in social media, stores and ecommerce which leads to an increase in the recurrence of purchase and the average ticket as well as in referrals from current customers to another potential users.
Wapping integrates a powerful data analysis allowing to analyze the return of promotional actions, segment the target users to be attracted, retained and reactivated and define benefits according to their tastes and preferences.
OMNICHANNEL Online and offline, customer is unique. Wapping merges both worlds to bring a unified customer experience.
MULTISERVICE Wapping integrates multiple services to surprise and excite customers with customized proposals: Loyalty, Promotions, Coupons, Gift Card, Digital Ticket, ...
INTERACTIVE Mails and SMS are not the only one nor the best way to connect with customers. With Wapping, customers get access to all the benefits in the brand's mobile app or in Wapping app.
