Top Brand Embassy Alternatives, Competitors & Similar Software

Customer Service Automation Software

Provider of a help desk system intended to help users to improve the quality of their service and give customers a delightful experience. The company's software covers and manages end-to-end agents operations on a very affordable price and offers a free plan for sole agents with 1 email address and an enterprise pricing plan that involves an unlimited number of users and email addresses and offers features like ticket management, tab ticketing system, ticket field reports, batch updates and much more, enabling organizations to solve a wide variety of issues and concerns.

Customer Service Automation Software

Provider of a help desk system intended to help users to improve the quality of their service and give customers a delightful experience. The company's software covers and manages end-to-end agents operations on a very affordable price and offers a free plan for sole agents with 1 email address and an enterprise pricing plan that involves an unlimited number of users and email addresses and offers features like ticket management, tab ticketing system, ticket field reports, batch updates and much more, enabling organizations to solve a wide variety of issues and concerns.

Customer Service Automation Software

Developer of a cloud computing platform intended to be the all-in-one web-based CRM software. The company's platform offers integrated CRM, projects, billing, help desk, reporting and collaboration, allowing to manage the client's business at work, at home or on the road through its cloud-based web, mobile apps and be the one software solution for the client's entire business.

Customer Service Automation Software

Developer of a cloud based business instant messaging platform created to bring to bring the ultimate communication experience. The company's instant messaging platform is a professional instant messaging cloud service provider, it offers in-app social networking, live streaming, enterprise instant messaging, and business communication, enabling to meet instant business needs, reduce cost and improve efficiency and communication.

Customer Service Automation Software

At Charket, we specialize in helping our customers stay competitive by using our Charket app to implement their WeChat strategies. Our Charket app is a Salesforce native app that connects WeChat service accounts, subscription accounts and mini programs into Salesforce Sales Cloud, Service Cloud, Marketing Cloud and Pardot. Charket is a one-stop WeChat solution that covers the entire customer journey from marketing automation and sales to customer support and the ongoing engagement. Charket works with all Salesforce marketing products to implement marketing automation and manage marketing campaigns. Our mobile app enables social selling by allowing sales people to stay engaged with WeChat prospects and customers anytime anywhere. Our contact center solution and field service offering take WeChat customer satisfaction to the next level. Our configurable and programmable chatbot is powerful enough to reduce agent workload and offer WeChat customers instant assistance. We help increase shopping cart conversion rate by adding WeChat Pay to an existing checkout process. By offering Salesforce admins and developers Process Builder actions and APIs, Charket is the most scalable WeChat solution that allows them to extend Charket functionalities to support their ever changing business requirements. Our licensing model, rich set of features, free updates and free product support keep the overall ownership cost down and predictable. Most importantly, Charket is the most secure WeChat solution by not utilizing any 3rd party servers for processing and storing our customers' WeChat data. All WeChat data is processed and securely stored within each company's own Salesforce org. Even better, being the processor of WeChat data, Salesforce offers the compliance with GDPR and future personal data and user privacy regulations. At Charket, our mission is to take care of technical complexities so our customers can focus more on their business.

Customer Service Automation Software

OpenCRM is a true UK CRM system. Customisable and fully-featured cloud CRM system at an affordable price. Watch our video, take a trial or check prices.

Customer Service Automation Software

Outbound AI is Conversation AI built for healthcare. Founded in 2021, the Seattle-based startup is breaking new ground with cloud technologies that serve as workforce multipliers to drive productivity while improving the daily job experience for human talent. The company’s inaugural offering includes a portfolio of AI-powered virtual agents specially trained to streamline administrative work across the revenue cycle, including claims status, eligibility and benefits verification, prior authorization and more. Outbound AI is led by a passionate team of health and voice tech veterans and backed by several preeminent venture capital firms.

Customer Service Automation Software

Established in 2015, Worksent was founded on the principle that leveraging offshore teams could greatly benefit MSPs in terms of growth and profitability. Our clientele extends worldwide, with a primary focus on the United States, along with serving customers in Canada, the UK, Ireland, South Africa, Australia, and New Zealand. The Services include platform agnostic white label NOC, Helpdesk, SOC, and Dedicated Tech services.

Customer Service Automation Software

AI assistant for searching healthcare and insurance information via chatbot, using Langchain/GenAI, user profiles and neat data presentation.

Customer Service Automation Software

Developer of a customer success management platform intended to act as an engine for business growth. The company's platform offers calculation of a customer health score, automatically detects withdrawal signs from customer usage data and aggregates information about customers, enabling clients to fully utilize the resources of their customer success team.

Customer Service Automation Software

Empower Customer Success. Prioritize actions. Expand revenue. Dashboard what you need to know about critical metrics for your business, and find revenue hiding in your Support Tickets. Made for Salesforce, on Salesforce. Built on Salesforce, CSMs use Chorum to uncover data blindspots, prioritize impactful actions, reduce churn and unearth new revenue opportunities.

Customer Service Automation Software

Emplobot is an intelligent chatbot for recruitment and preselection.

Customer Service Automation Software

Developer of software created to provide omnichannel customer service. The company's software unifies all existing traditional and modern customer support channels into one platform, enabling businesses to build a one-to-one approach to customer support and service resulting in increased sales, We help SMEs to automate and consolidate customer support using AI and ML.

Customer Service Automation Software

MFY.im is an online marketing company that specializes in Facebook Messenger sequences and growth. They provide product information, latest updates, and customer service reviews.

Customer Service Automation Software

AI Assistant for Customer Support Teams

Customer Service Automation Software

simpleERB is a restaurant diary & booking management system created to assist in simplifying; table management and online booking, eliminating no-shows and improving cash flow. In 2022, we helped restaurants process over 1.7 million bookings. We offer a cloud-based system, which allows users to access their diary on any device with an internet browser. There are no added costs for hardware, installation or continuous updates. The system is self-managed to allow users to make changes immediately to the restaurant diary and offers access to comprehensive customer and booking data reports. simpleERB allows restaurants to efficiently manage and take bookings online via a widget or through social pages. We are a great first step for businesses looking to progress from phone bookings, online booking forms or a traditional paper diary to an electronic booking system. The system can help maximise booking capacity, avoid overbooking and build a GDPR-compliant CRM. Our monthly plan subscriptions are competitively priced with no lock-in. Change plans depending on cover usage needs and pause/restart anytime if you are a seasonal business. We can help to eliminate no-shows and last-minute cancellations with our reminder notifications and payment integration feature. The payment rule setup offers complex, yet flexible capability to suit a restaurant's individual requirements. We also offer a feature to set up specialised booking options that can be used for ticketed events or fixed price menus with the facility to take payment or card for a specified booking option. We pride ourselves in providing a friendly UK-based support team available by phone, email or remote access to assist with any queries.

Customer Service Automation Software

Peakhour leverages the global power and scale of the cloud to enable businesses of any size to project the same presence, and deliver the same world-class customer experience as the world's largest companies, at a fraction of the cost of doing it in-house. Founded in 2017, Peakhour is Australia’s leading Content Delivery Networking (CDN) provider, offering the only all-inclusive security, performance and availability service at any scale, with simple, traffic volume-based billing. We provide you and your customers better security, performance and availability, boosting search rankings, lowering advertising costs and enabling significant revenue growth online. Peakhour has become renowned for its customer service, providing personalised on-boarding and configuration guidance to optimise both our service and your website, ensuring that you get the best possible result from your investment. Our knowledgeable support team is available to provide assistance for any query at any time via phone, chat or email.

Customer Service Automation Software

AI that helps support agents solve tickets in record speed, now available in Zendesk!

Customer Service Automation Software

Enhanced customer experience and interactions with conversational AI .

Customer Service Automation Software

Create bespoke chatbots that leverage the power of your personal website or uploaded files, transforming them into interactive, intelligent conversational agents.