Top Customer Dynamics Alternatives, Competitors & Similar Software

Customer Service Automation Software

WaveFront Technologies Pvt. Ltd., started in May 2016, is a subsidiary of Cable Partners Call Solutions India Pvt. Ltd. It was incepted with a purpose of providing technological solutions to our clients. Evolving from a conventional BPO/Call Centre, at WaveFront Technologies, we focus at servicing the technological needs of our clients thereby improving their quality of service and profitability. Creating and customising data sets across all domains for supervised and unsupervised Machine Learning requirements, managing data sets to avoid regression issues, converting physical records to digital records, payroll management, provide customer centric servicing to our clients through calls/texts/emails/chat support, website development, mobile and web application development and digital marketing are a few target domains we intend to capitalise on.

Customer Service Automation Software

Increase customer loyalty, drive revenue and boost customer lifetime value with AI-powered customer engagement from Synthetix. Synthetix was founded in 2001 and since then has become a leading innovator in creating multi-channel online customer service software. We are also known as one of the pioneers for AI-driven Virtual Agent chatbot technology, creating Virtual Agents for companies like the BBC, Vauxhall, and Ford and esure. We believe that customer service across all customer touch-points should be simple, efficient and, above all, consistent. Our technology has assisted in reducing our clients' inbound email and call volumes. In fact, Synthetix clients have reported a first time resolution rate of at least 90%, building strong customer engagement and satisfaction levels. Our software has helped many of the world's most innovative brands to deliver millions of great customer experiences and we've experienced, first-hand, the positive impact our multi-channel technology has had

Customer Service Automation Software

Alcea Technologies is a software company that focuses on issue tracking, risk management, helpdesk management and saas services.

Customer Service Automation Software

Help Desk Technology’s ServicePRO® is an enterprise service desk software that improves customer service by automating the entire service request cycle. ServicePRO® is available as a cloud-hosted solution as well as an on-premise installation. ServicePRO® is a cohesive, unified service desk platform providing full visibility into an organization’s operations while maintaining the security requirements of individual departments. From support requests to departmental workflows to company-wide processes, ServicePRO® makes it easy to automate workflows. ServicePRO® streamlines the business processes to improve efficiency and results, empowers end-users with self-service capabilities, and optimizes service delivery.

Customer Service Automation Software

We are building the Customer Experience Cloud for today's leading brands. Join our mission at www.journeytrack.io. JourneyTrack is a leading customer journey management software provider offering innovative solutions to empower enterprises to understand and optimize their customer experience. With its groundbreaking 1-click journey map feature from its comprehensive workshop module, AI integrations, business impact metrics, and much more, JourneyTrack enables businesses to gain invaluable insights into customer needs, align departments for a unified vision of customer experience excellence, and reclaim lost revenue attributed to subpar customer experiences. As a Latina woman-founded company, JourneyTrack is a US Certified Minority Business Enterprise.

Customer Service Automation Software

🎥 Create, share & track videos in one place! 💼 Connect with customers & colleagues remotely. Preferred by customer-facing teams. 📈

Customer Service Automation Software

29 Next is the ecommerce CRM platform for modern direct response brands. We help performance marketers get new products to market quickly, fully customize storefronts, marketing funnels, and checkouts, and scale up campaigns with no speed limits. 29 Next combines a full-featured global ecommerce storefront, customer relationship management backend, and a support ticket helpdesk on a unified platform, eliminating the need for a costly patchwork of apps and plug-ins. API-driven commerce with 29 Next offers the ultimate in flexibility and customization of customer experiences, checkout performance, and payments orchestration. Using 29 Next's innovative tools, ecommerce brands in categories like homewares, pet care, electronics, and health & beauty, can automate and scale their order management operations, customer service and after-sales support, and data remarketing processes. We are a remote-first, multi-cultural team of ecommerce software veterans who share a passion for helping brands reach their ultimate potential.

Customer Service Automation Software

Milagro is an all-in-one restaurant platform that simplifies operations, automates guest retention, and accelerates growth. Milagro's suite of enterprise-grade commerce apps addresses the needs of Full-Service, Fast Casual, and QSR restaurants. Milagro uses Transactional Intelligence™ to increase sales and profitability by elevating the guest experience through personalized interactions. Our platform seamlessly integrates 15 critical apps and features a managed connectivity service with a zero downtime guarantee through our proprietary SmartCONNECT™ technology. Milagro offers unparalleled customer support and is a trusted business partner for thousands of multi-unit restaurant groups nationwide. Restaurants Simplified.

Customer Service Automation Software

Hubtiger is a tech company that offers cloud-based repair and rental software solutions. Hubtiger is built to equip shops with the necessary tools to streamline operations, enhance customer experiences, and ultimately boost repeat business. Hubtiger has established itself as a leading software provider that is trusted by both repair and rental shops globally. Visit the Hubtiger website to book a live demo or start a free trial.

Customer Service Automation Software

chat4business is an award winning 24/7/365 Managed Sales Chat service uniquely designed to elevate your website into a sales tool. ‘’75% of survey respondents stated they would prefer to live chat versus calling to speak with an agent.’’ In this digitally engaged world, chat4business works closely with our partners to understand their business and sales goals. Only then will chat4business specify, design, and build your bespoke branded chat widget. chat4business has many unique sales propositions (USP) and you choose the options that are best aligned to your brand goals and sales targets. For example, you can utilise our world class human reception team to qualify your sales leads and then choose the option to connect them live with your sales team, whilst your website visitor is online and in ‘buying mode’. For all those non-essential chats, such as supplier enquiries, let our AI technology manage those for you at a fraction of the cost. Every Qualified Sales Lead is sent a follow up branded email and chat transcript, ensuring an excellent first impression of your brand. Further options such as CRM integration, google analytics, advanced reporting, In-message marketing, and web navigation etc are just a few of our unique features. If you would like to find out more about how chat4business can integrate your website with your sales operation, please book your free company branded demonstration by following this link – https://www.c4b.live P.S. chat4business returns an excellent ROI and starts at £59 per month + VAT.

Customer Service Automation Software

An innovative Cloud CRM to manage your customers. From Pre-sales to Help Desk, a single point of view.

Customer Service Automation Software

Drag is the World's first all-in-one workspace in Gmail. One single place to support customers, manage tasks and close deals, from the place teams love: Gmail. Stop switching between tools and run your entire workflow from your inbox - where most things start and end. It's easy to install and easy to set up. No training required. 🥇 Featured in FastCompany, Inc. magazine, Mashable, Life Hacker and many others. 🥈 Techstars Backed Company. 🥉 Approved by Google security audit. ❤️ Trusted by 30,000+ professionals across 30+ countries. 📹 Watch our demo: https://www.dragapp.com/watch-demo/ 🚨 Browse Help Center: https://help.dragapp.com/en/ 👋 Speak to a Customer Champion: https://www.dragapp.com/demo/

Customer Service Automation Software

Editeur de logiciels et CRM pour les centres d'appels, fournisseur de terminaison de téléphonie VoIP. PHINGOO propose des outils efficaces de la Relation client omni-canal basés sur les dernières technologies du Cloud Computing. Grâce aux solutions innovantes et au potentiel humain qualifié épaulé par une expérience de plus de 10 ans dans le domaine, Phingoo apporte les solutions nécessaires pour les centres d’appels et professionnels de la relation clients et les accompagnent dans toutes les étapes.

Customer Service Automation Software

Chat Heroes brings your website to life by providing instant customer service and lead generation for your online visitors, through our bespoke chat service, that integrates with ANY online website platform and can work with your existing CRM. We are 100% UK based and work with you to develop a 'Frequently Asked Questions Database'​ that allows us to provide accurate answers, especially when your business is closed. We offer a 30 day FREE trial, 30 day rolling contract and a 90 day money back guarantee. Contact our commercial Director Paul Lawton, or visit our website and chat to us!

Customer Service Automation Software

At VisualSP, we are dedicated to helping you support your users as they navigate web applications. Imagine a world where your users never have to leave their application to get the assistance they need. That’s the experience we deliver. VisualSP integrates seamlessly with your applications, providing in-context support through walkthroughs, inline help, and videos. No more frustrating searches for answers—help is right where your users need it, enhancing their experience and boosting productivity. Our secret weapon is advanced AI-powered content creation. Creating support materials like walkthroughs and guides has never been easier. With just a few clicks, you can generate the content your users need, saving time and effort. This means you can get started quickly and efficiently, unlike other platforms that require extensive setup. Our user-friendly interface, transparent pricing, and extensive library of pre-built help content make us a favorite among organizations. Trusted by over 2 million users worldwide, including giants like NHS, VHB, and Visa, VisualSP has saved companies millions in productivity costs. Join the VisualSP community and discover a simpler, more efficient way to support your users. Let us help you enhance your users' digital adoption journey and achieve your goals with ease. Welcome to VisualSP—where simplicity meets productivity.

Customer Service Automation Software

One hub for seamless communications. With Daktela, you can effortlessly manage all your customer communications - voice, email, web chat, SMS, and social media interactions - from one central location, whether on our desktop or mobile app. We take pride in developing all our solutions in-house, ensuring each tool is flexible and precisely tailored to enhance your operations and boost customer satisfaction. Daktela is at the forefront of innovation; we were the first communications provider to integrate GPT technology. Our portfolio also includes a range of add-ons designed to optimise your communications strategy, featuring advanced Workforce Management tools and AI Voice and Chat Bots that automate interactions and scale with your business growth.

Customer Service Automation Software

Relaso is the next generation intelligent Social CRM & Social Customer Service which was designed from ground up with Social Media & Mobile space in mind. Relaso is usable from any mobile, from smartphones, regular mobiles with internet access and even from mobiles without internet access. Relaso provides real time bi-directional communication with customers and leads across email, SMS, Twitter, Facebook, LinkedIn and more. It provides real-time Brand monitoring and management in Social Media, Blogs, Web and News.

Customer Service Automation Software

Userback is a user-friendly and yet powerful way for web agencies, designers and developers to collect visual feedback from any web page or application. Easily manage customer feedback in place and integrate seamlessly with popular tools such as Jira, Slack, ClickUp, Teamwork and more. Learn more at https://www.userback.io

Customer Service Automation Software

Provider of turnkey solutions intended to offer interactive on-boarding and training. The company offers turnkey solution enabling SaaS companies to boost engagement by streamlining user on-boarding & training through interactive tutorials to upgrade their lengthy help centers, enabling users to learn while they work, reducing training time, boosting adoption and simplifying their success.

Customer Service Automation Software

OMI was Founded in 1999 as one of the first Software as a Service (SaaS) providers in the Customer Communications Management space. Since then, they have become a trusted source for innovative, cloud-based customer-facing platforms that improve brand loyalty and engagement across a number of industries including: Financial Services, Healthcare, Insurance, Manufacturing, Utilities and Consumer Product and Goods.