How did Latka collect this data?
Latka collected this data by interviewing Customerville CEO Max Israel on 09/18/2018Watch the podcast
Customerville is the unique Customer Experience platform that excites customers to share feedback and inspires employees to deliver great service.
In 2022, Customerville revenue run rate hit $6M in revenue.
Customerville hit $6M in revenue in 2018
Customerville launched in 2003 with $0 revenue
Customerville Funding History
Customerville has 40 total employees They have 50 customers
|Total team size||40|
Customerville is the design-driven enterprise feedback management software platform trusted by companies who care about their brand. Companies put huge amounts of resources into customer feedback, but too often miss any real benefits in terms of bettering their customer experience, sales and the work lives of their employees. I founded Customervillle over a decade ago with the goal that we would make the best customer feedback platform in the world. (Some folks call this "Customer Experience Management", or "CEM" for short.) We dreamed of making giving companies feedback something their customers would enjoy doing. More importantly, we wanted it to interest and engage the front-line employees who create that customer experience each day. Today our teams based in four countries help some of the biggest brands in the world (and some of the coolest small ones!) make customer feedback become an exciting, living part of the enterprise. Customerville's web-based customer feedback platform is probably at work around you right now, in fact, doing these things for the companies with whom you do business. * Hosting great web, mobile and tablet surveys. They make giving feedback a brand building experience! * Providing exciting, beautiful customer experience dashboards that live in each level of the organization. * Helping people like you resolve things FAST when a customer experience goes wrong...but shouting it from the rooftops (internally and externally) when they go right. * Automatically e-mailing great-looking, super high-value updates to various people in your organization in various ways so that everyone knows what's going on. From location manager to board member, these people are an audience. Let's win their attention.
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Customerville has 50 customers.
Average Annual Price
Customerville has an annual churn rate of 10.00%.
Gross Annual Dollar Churn
Annual Dollar Expansion
Net Revenue Retention
Rule of 40
Customerville Board of Directors
Frequently Asked Questions about Customerville
When was Customerville founded?
Customerville was founded in 2003.
How much revenue does Customerville generate?
Customerville generates $6M in revenue.
Who is the CEO of Customerville?
The CEO of Customerville is Max Israel.
How much funding does Customerville have?
Customerville raised $0.
How many employees does Customerville have?
Customerville has 40 employees.
Where is Customerville headquarters?
Customerville is headquartered in United States