Customerville
Seattle, Washington, United States
Valuation
$18M
2018 Revenue
$6M
Customers
50
Funding
$0
Avg ACV
$120K
Team
40
Churn
10%
Founded
2003
How Customerville CEO Max Israel grew to $6M revenue and 50 customers in 2018.
Customerville is the unique Customer Experience platform that excites customers to share feedback and inspires employees to deliver great service.
Last updated
Customerville Revenue
In 2018, Customerville's revenue reached $6M. Since its launch in 2003, Customerville has shown consistent revenue growth.
| Year | Milestone | Quote |
|---|---|---|
| 2018 | Customerville Hit $6m revenue in September 2018 | |
| 2003 | Launched with $0 revenue |
Customerville Valuation, Funding Rounds
Customerville's most recent disclosed valuation is $18M.
Customerville is a bootstrapped Other Analytics Software startup. Founded in 2003, Customerville has grown to $6M in revenue without raising any venture capital or outside funding.
As a self-funded Other Analytics Software SaaS company, Customerville has built its business with no outside investment.
| Year | Round | Amount | Valuation | % Sold | Quote |
|---|
Founder / CEO
Max Israel
Customerville is the design-driven enterprise feedback management software platform trusted by companies who care about their brand. Companies put huge amounts of resources into customer feedback, but too often miss any real benefits in terms of bettering their customer experience, sales and the work lives of their employees. I founded Customervillle over a decade ago with the goal that we would make the best customer feedback platform in the world. (Some folks call this "Customer Experience Management", or "CEM" for short.) We dreamed of making giving companies feedback something their customers would enjoy doing. More importantly, we wanted it to interest and engage the front-line employees who create that customer experience each day. Today our teams based in four countries help some of the biggest brands in the world (and some of the coolest small ones!) make customer feedback become an exciting, living part of the enterprise. Customerville's web-based customer feedback platform is probably at work around you right now, in fact, doing these things for the companies with whom you do business. * Hosting great web, mobile and tablet surveys. They make giving feedback a brand building experience! * Providing exciting, beautiful customer experience dashboards that live in each level of the organization. * Helping people like you resolve things FAST when a customer experience goes wrong...but shouting it from the rooftops (internally and externally) when they go right. * Automatically e-mailing great-looking, super high-value updates to various people in your organization in various ways so that everyone knows what's going on. From location manager to board member, these people are an audience. Let's win their attention.
Q&A
| Question | Answer |
|---|---|
| What's your age? | 50 |
| Favorite online tool? | - |
| Favorite book? | - |
| Favorite CEO? | - |
| Advice for 20 year old self | - |
Customers
Customerville serves 50 customers.
Customerville Employees & Team Size
Customerville employs approximately 40 people as of 2026. It serves 50 customers that rely on its solutions.
| Year | Milestone |
|---|---|
| 2018 | Reached 40 employees (September 2018) |
Frequently Asked Questions about Customerville
What is Customerville's revenue?
Customerville generates $6M in revenue.
Who founded Customerville?
Customerville was founded by Max Israel.
Who is the CEO of Customerville?
The CEO of Customerville is Max Israel.
How much funding does Customerville have?
Customerville raised $0.
How many employees does Customerville have?
Customerville has 40 employees.
Where is Customerville headquarters?
Customerville is headquartered in Seattle, Washington, United States.
Compare Customerville to the industry
Customerville operates across multiple industries. Browse revenue, funding, and growth data for Customerville in each sector below.
Data and Sources
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
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