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Customerville revenue hit $6 million in 2023

Customerville team size is 40 employees


How did Latka collect this data?

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Latka collected this data by interviewing Customerville CEO Max Israel on 09/18/2018

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Customerville

6042-Seaview Avenue Northwest Seattle, Washington, United States

website

How Customerville hit $6M Revenue with 50 customers in 2023.

Customerville is the unique Customer Experience platform that excites customers to share feedback and inspires employees to deliver great service.

Founded

2003

Founded

Revenue

$6M

2022 Revenue

YOY
-----

YOY

Funding
$0.0

Funding


Customerville Revenue

In 2022, Customerville revenue run rate hit $6M in revenue.

  • 2018

    Customerville hit $6M in revenue in 2018

  • 2003

    Customerville launched in 2003 with $0 revenue

$6M

Customerville Funding History

    FUNDING DATEROUNDAMOUNTVALUATION

    Team

    Customerville has 40 total employees They have 50 customers

    2018
    DISTRIBUTIONQTY
    Total team size
    40
    Engineer
    0(0%)
    Sales
    0(0%)
    Marketing
    0(0%)

    CEO/Founder

    Max Israel

    Customerville is the design-driven enterprise feedback management software platform trusted by companies who care about their brand. Companies put huge amounts of resources into customer feedback, but too often miss any real benefits in terms of bettering their customer experience, sales and the work lives of their employees. I founded Customervillle over a decade ago with the goal that we would make the best customer feedback platform in the world. (Some folks call this "Customer Experience Management", or "CEM" for short.) We dreamed of making giving companies feedback something their customers would enjoy doing. More importantly, we wanted it to interest and engage the front-line employees who create that customer experience each day. Today our teams based in four countries help some of the biggest brands in the world (and some of the coolest small ones!) make customer feedback become an exciting, living part of the enterprise. Customerville's web-based customer feedback platform is probably at work around you right now, in fact, doing these things for the companies with whom you do business. * Hosting great web, mobile and tablet surveys. They make giving feedback a brand building experience! * Providing exciting, beautiful customer experience dashboards that live in each level of the organization. * Helping people like you resolve things FAST when a customer experience goes wrong...but shouting it from the rooftops (internally and externally) when they go right. * Automatically e-mailing great-looking, super high-value updates to various people in your organization in various ways so that everyone knows what's going on. From location manager to board member, these people are an audience. Let's win their attention.

    Q&A

    What`s your age?

    47

    Favorite online tool?

    Phone Camera

    Favorite book?

    Dubois

    Favorite CEO?

    No

    Advice for 20 year old self

    You're on the track


    Customers

    Customerville has 50 customers.

    Lifetime Months

    120

    x

    Monthly ARPU

    $20.8K

    =

    Lifetime Dollar

    $2.5M

    Acquisition Cost

    -

    Average Annual Price

    $120K

    $0$120K024681012
    $0$120K024681012

    Churn

    Customerville has an annual churn rate of 10.00%.

    -100-500%50100

    Gross Annual Dollar Churn

    -10.00%

    Annual Dollar Expansion

    0.00%

    Net Revenue Retention

    90.00%


    About Customerville

    Monthly Revenue

    $500K

    -

    Total Expenses

    $0.0

    =

    Net Income

    $0.0

    EBIDTA Margin

    0.0%

    +

    YOY Growth

    0.0%

    =

    Rule of 40

    0


    Customerville Board of Directors

    NamePosition

    Customerville Executives

    NamePosition
    Max Israel CEO

    Customerville Employees

    NamePosition
    Max Israel CEO

    Frequently Asked Questions about Customerville

    When was Customerville founded?

    Customerville was founded in 2003.

    How much revenue does Customerville generate?

    Customerville generates $6M in revenue.

    Who is the CEO of Customerville?

    The CEO of Customerville is Max Israel.

    How much funding does Customerville have?

    Customerville raised $0.

    How many employees does Customerville have?

    Customerville has 40 employees.

    Where is Customerville headquarters?

    Customerville is headquartered in United States