How CustomerX hit $308.5K revenue and 100 customers in 2023.
CustomerX is a company that offers a solution for Customer Success management. Much more than after sales or support, Customer Success works directly for your company to deliver success to customers, guiding them to achieve their goals with the contracted product or service. Through Customer Success, companies around the world have been able to reduce cancellation rates, increase customer engagement, increase satisfaction and even increase sales through upsell and referrals from their portfolio customers. With CustomerX, we are able to extract crucial information that determines whether your customer's success is in fact being achieved and gives you the tools to act proactively to ensure success through a simple and objective interface., Customer Success Management Software
2017
Founded
$308.5K
2023 Revenue
-17.74%
YOY
$440K
Funding
CustomerX Revenue
In 2023, CustomerX revenue run rate hit $308.5K in revenue.
-
2023
CustomerX hit $308.5K in revenue in 2023
-
2022
CustomerX hit $375K in revenue in 2022
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2021
CustomerX hit $300K in revenue in 2021
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2021
CustomerX hit $300K in revenue in 2021
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2020
CustomerX hit $120K in revenue in 2020
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2017
CustomerX launched in 2017 with $0 revenue
CustomerX Funding History
-
2021 Pre Seed Round
CustomerX raised a Pre Seed Round of in June, 2021
-
2018 Angel Round
CustomerX raised a Angel Round of in June, 2018
| FUNDING DATE | ROUND | AMOUNT | VALUATION |
|---|---|---|---|
| June, 22 2021 | Pre Seed Round | ||
| June, 01 2018 | Angel Round |
Team
CustomerX has 24 total employees and 3 sales reps that carry a quota. They have 100 customers an engineering team of 9
| DISTRIBUTION | QTY |
|---|---|
| Total team size | 24 |
| Engineer | 9 (38%) |
| Sales | 3 (13%) |
Founder / CEO
Leonardo Superti
Leonardo is an expert in customer relationship management who worked in small and large companies through his career. In 2017, decided to change the side and invite some friends to build CustomerX, a SMB Brazilian Customer Success Management Platform.
Q&A
-
What's your age?
34
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Favorite online tool?
Trello
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Favorite book?
Delivery Happiness
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Favorite CEO?
Diego Gomez
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Advice for 20 year old self
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Customers
Churn
CustomerX Executives
| Name | Position | Working Email | Personal Email |
|---|---|---|---|
| Leonardo Superti | CEO | - | - |
CustomerX Employees
| Name | Position | Working Email | Personal Email |
|---|---|---|---|
| Leonardo Superti | CEO | - | - |
Frequently Asked Questions about CustomerX
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When was CustomerX founded?
CustomerX was founded in 2017.
-
How much revenue does CustomerX generate?
CustomerX generates $308.5K in revenue.
-
Who is the CEO of CustomerX
The CEO of CustomerX is Leonardo Superti.
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How much funding does CustomerX have?
CustomerX raised $440K.
-
How many employees does CustomerX have?
CustomerX has 24 employees.
-
Where is CustomerX headquarters?
CustomerX is headquartered at Brazil
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