Customer Revenue Optimization (CRO) SoftwareBrazilFounded 2017CEO Leonardo Superti
CustomerX is a Brazilian SaaS platform focused on customer success management for small and medium-sized businesses.
CustomerX has not published its revenue. GetLatka estimates it at about $390.2K a year (October 2024). CustomerX is #1,164 on the Latka Top. The Latka Top ranks the 1,368 companies Nathan Latka has interviewed by revenue.
| As of | Revenue | Source |
|---|---|---|
| Jun 2020 | $120K | – |
| Jun 2021 | $300K | – |
| Nov 2022 | $375K | – |
| Nov 2023 | $308.5KEST. | GetLatka estimate |
| Oct 2024 | $390.2KEST. | GetLatka estimate |
– source not recorded
CustomerX is privately held, so there is no CustomerX stock to buy. Investors valued it at $2.5M in its June 2021 Pre-Seed round.
CustomerX has raised $440K across two rounds since 2018. The latest was a $400K Pre-Seed round in June 2021.
| Date | Round | Raised | Valuation |
|---|---|---|---|
| Jun 2021 | Pre-Seed | $400K | $2.5M |
| Jun 2018 | Angel | $40K | – |
| Total raised | $440K |
Nathan Latka has interviewed CustomerX once, speaking with Leonardo Superti. Each figure links to the second it was said.
Watch: How CustomerX Grew a Brazilian Customer Success SaaS to Almost 100 Customers Paying About $250 a Month (Interview with Leonardo Superti)June 2021 · Leonardo Superti, Co-Founder
CustomerX competes most directly with Productboard, UserVoice and hellonext.co.
| Company | Revenue | Funding | Employees | Customers | Founded |
|---|---|---|---|---|---|
 Productboard | $71.8M | $261.7M | 334 | 4K | 2014 |
 UserVoice | $6.5M | – | 36 | – | 2008 |
| CustomerX | $390.2K | $440K | 25 | 100 | 2017 |
 hellonext.co | $30.5K | – | 5 | – | 2018 |
Leonardo Superti founded CustomerX in 2017 and runs it as CEO. CustomerX had 25 employees (October 2024, LinkedIn).
| As of | Employees | Source |
|---|---|---|
| Oct 2024 | 25 | |
| Nov 2023 | 24 | – |
| Nov 2022 | 30 | – |
| Jun 2021 | 24 | Leonardo Superti on cameraWatch at 6:41 |
| Nov 2020 | 18 | – |
| Jun 2020 | 18 | – |
GetLatka estimates CustomerX's revenue at about $390.2K a year (October 2024). The company hasn't published its own figure.
Investors valued CustomerX at $2.5M in its June 2021 Pre-Seed round.
CustomerX has raised $440K across two funding rounds. The latest was a $400K Pre-Seed round in June 2021.
No. CustomerX is a private company, so its shares aren't traded on a stock exchange.
CustomerX had 25 employees in October 2024, according to LinkedIn.
Leonardo Superti is the CEO of CustomerX and founded the company in 2017. Nathan Latka interviewed Leonardo Superti in June 2021.
Leonardo Superti founded CustomerX in 2017.
7 said on camera · 1 from public sources · 2 estimates. Founder figures link to the second they were said; public figures name their source; estimates are marked EST. and say whose they are. Not financial advice. The Latka Top ranks the private, operating companies Nathan Latka has interviewed by the latest revenue figure on each profile, reported or estimated; equal figures share a rank.
Updated Oct 3, 2026Data disclaimerReport a correctionClaim this profile
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