Top EngageSmart Alternatives, Competitors & Similar Software

Customer Service Automation Software

Botpress is a fully extensible chatbot and AI agent platform for enterprises. Our all-in-one conversational AI Platform-as-a-Service (PaaS) allows companies to build, deploy, and monitor LLM-powered solutions. Applied across industries, use cases, and business processes, Botpress projects are always scalable, secure, and on-brand. With 500,000+ users and millions of bots deployed worldwide, Botpress is the platform of choice for companies and developers alike. Our high-level security and dedicated customer success service ensures companies are equipped to deploy enterprise-grade AI chatbots. Botpress has been deploying AI chatbots since 2017. The company is headquartered is Quebec and raised its Series A funding led by Decibel in 2021.

Customer Service Automation Software

ORamaVR aims to accelerate the world’s transition to medical XR training by offering an IT platform (MAGES-SDK) that empowers institutions to massively create themselves high fidelity medical Extended Reality Simulations. These simulations are then being used by hospitals, medical device companies, medical schools and medical training centres to train and assess their medical professionals.

Customer Service Automation Software

CiraConnect provides comprehensive, cloud-based, community management software solutions and services for community association management companies, large on-site and self-managed associations, and developers which helps to deliver world-class service and grow faster with less risk by offering a comprehensive, fully-integrated,easy-to-use, cloud-based software and on-demand shared services platform. CiraConnect’s solution includes all software from accounting to work orders to mobile apps, all services from fulfillment services to resident service center to email hosting, and all hard-to-hire and retain professionals from IT support to CPAs. All at a monthly variable fee with no upfront cost. While other industry software is a collection of license-based solutions with multiple databases and multiple points of data entry, CiraConnect offers the most comprehensive solution that is tightly integrated on one database with highly-automated process-centric workflows, rules configuration, built-in scheduling, alerts, and reports. CiraConnect has developed our comprehensive cloud-based solution to be accessible via multiple media and by many constituents. With access to online portals, web and mobile applications and technology, pertinent information is completely accessible at anytime, anywhere, from any device. As a cloud based solution, it is fully integrated and configured to the specifications of your communities’ needs providing the transparency and visibility into the business affairs without any effort on your part; once the communities have been transitioned onto the platform. Not only will you be able to manage their calendar – controlled deliverables of all key processes and reports, you will also have the training and support you deserve, including online chat capabilities; all of which enhances your business’ ability to focus on what you do best, manage your communities.

Customer Service Automation Software

RedmineUP provides robust online project management software with additional modules: CRM, Helpdesk, Billings and more, hosted in the cloud. For organizations using Open Source Redmine on-premise, we provide plugins that extend its functionalities and improves system usability. We love Open Source software. That's why we want to empower your business to do more and without the enterprise software lock-in. #redmine #redmineup #redmineplugins

Customer Service Automation Software

Sukhiba is a conversational chat based platform for businesses looking to leverage the popularity of WhatsApp. Our platform enables organizations to connect with their customers and grow their reach through WhatsApp all the while driving revenue growth. Businesses can engage with their customers in a more personalized and interactive way, creating a seamless customer experience. We offer a revolutionary platform that streamlines - *Sales, Marketing, Payments, Logistics and Operations*, on a single unified platform. By providing a convenient and efficient way for customers to interact with businesses on the WhatsApp platform, Sukhiba helps increase customer satisfaction and loyalty while saving costs through the power of AI automation and data-driven insights. Our platform is easy to use and can be quickly integrated into existing workflows, making it an ideal solution for businesses looking to enhance their customer engagement and drive growth. Connect with us here on LinkedIn for the latest updates, industry insights and success stories. Learn more and unlock your business's full potential in the digital era. Together, let's revolutionize the way businesses operate and achieve unparalleled growth. Email us at [email protected]

Customer Service Automation Software

Visitor Chat Limited is an award winning UK company based in Portsmouth with a US subsidiary based in California. The firm is an innovative family run business, offering high-value live chat services through cutting-edge industry specific software and chat processes. We work on diverse projects ranging from independent location clients and websites to complex enterprise and commercial networks. We follow three main rules: do it on-schedule, do it within scope and offer the best service at a lower cost than competitor products. *HOW DO WE DO IT?* By relying on the most talented pool of software developers backed up by our vision for excellence. Our chat team go through a rigorous selection process, to help ensure a high quality of experienced chat management throughout the customer chat journey. By keeping our team engaged, happy and motivated, we retain the best people to continue to deliver our service. *VALUES* Our company is based on innovation, flexibility, being connected, development and knowledge. Always to provide fully open working relationships with our stakeholders, partners, suppliers and customers. Provide bespoke, reasonable and transparent client pricing structures. Continue to always create and further our development of an inspiring and innovative technology platform. *MISSION* Our mission combines work and talent. We seek to achieve extraordinary results by helping our clients make distinctive improvements. How do we do it? By leveraging best-of-breed technology and building a great company that is profitable and appeals to, helps develop and retains exceptional people. *VISION* Our passion for what we do led us here. Our vision guides our business every day: to provide the very best BPO chat service and software in the UK, while taking care of our people and honouring our values.

Customer Service Automation Software

Automating the 2B phone calls and emails that keep freight moving

Customer Service Automation Software

Boosting customer service and sales productivity by 2-3x.

Customer Service Automation Software

knowhere is a Hamburg agency founded in 2015 and specializing in the implementation of intelligent chatbots. The focus of our work is on the development of conversational interfaces based on artificial intelligence that enables companies to automate customer communication. Our AI CHATBOT SOLUTION is designed so that you can offer your chatbot on different channels. Whether Web Widget, Facebook Messenger or WhatsApp - our bots are in use where they are needed and are suitable for a wide range of applications such as first-level support, marketing campaigns and e-commerce strategies. Thanks to the use of artificial intelligence, our bots are constantly learning and can solve more and more tasks in order to simplify processes. In addition, our team helps to market developed products and designs strategies for messenger marketing. With our flexible AI CHATBOT SOLUTION for dialogue-controlled automation, we can quickly and reliably set up solutions and adapt them to your requirements. The subsequent quality management and training is also monitored by us. We have already implemented and continuously optimized this process for a large number of medium-sized companies and corporate groups. Whether marketing, consulting or customer services: Conversational interfaces are a successful tool of customer communication. As a chatbot agency knowhere has created the Bots Hamburg Meetup, which has 1000+ members. Speakers from Google, Microsoft, IBM, Facebook and many creative agencies in Hamburg contribute to an exchange at expert level. knowhere - make it conversational

Customer Service Automation Software

A modern technology firm focused on making Salesforce work harder for the enterprise, ensuring clients get to working solutions faster

Customer Service Automation Software

Sustainability, efficiency and competitiveness to combine management duties and care needs for each care home.

Customer Service Automation Software

We help small health practices do more of what they love. Carepatron is your Healthcare Workspace - Manage your clients, scheduling, and billing from one secure app.

Customer Service Automation Software

Great customer service starts with Usedesk! Usedesk's mission is to improve the way you interact with your clients. With us, you will be able to respond and understand your clients' inquiries more effectively — all in one-single-window. Get used to great customer service, get Usedesk.

Customer Service Automation Software

splose isn’t just practice management software. It's your ally in handling the ins-and-outs of running a practice and a savvy tool for growth. At splose, we are dedicated to continuously improving and embracing the power of AI and automation to give healthcare professionals like you more time to focus on what matters most.

Customer Service Automation Software

Welcome to C²Perform, where we help clients improve performance and keep their people. Clients in more than 30 countries trust our comprehensive performance management and employee engagement platform for their contact centers and customer support operations. We believe in the power of people, processes and technology to create a positive work environment that fosters growth, development, and job satisfaction, while delivering on your company's customer commitments.

Customer Service Automation Software

There’s huge potential in the new chapter of AI-powered customer service. But it will only be captured by companies that can shake up the industry models that hold back innovation. We’re a group of founders who have worked in customer experience for years. Our tech and our people have served billions of customers and provided exceptional service across the world. Crescendo is our vision for finally changing what’s held us back before. We’re combining the most advanced AI technology with the best human agents to provide a blended experience. We’re eliminating the separation between the contact center and the technology provider. With everything orchestrated together, we can dramatically accelerate improvements to agent and customer experience. That means customer service that’s more in sync, easier to manage, and more tightly integrated than ever before. And our customers will only pay for positive outcomes. It’s a brilliant harmony of AI and CX.

Customer Service Automation Software

Éditeur de solutions de gestion de la relation client, de fidélisation et d’animation de promotions omnicanal temps réel. Depuis 2006, MAXXING développe des solutions personnalisées répondant aux attentes spécifiques de nombreux distributeurs alimentaires, généralistes et spécialisés établis aux 4 coins du monde. Notre expertise métier et fonctionnelle est reconnue par un réseau de partenaires d’envergure mondiale et nous permet de satisfaire les besoins d’un nombre croissant de marques nationales et internationales. Solutions logicielles de GRC et de fidélisation. Des outils pour vous différencier par une stratégie marketing innovante et pour piloter votre relation client omnicanal ! Une solution unique pour interagir en temps réel avec l’ensemble des canaux de vente et de communication : • Points de vente : caisses, bornes, self-scanning • Web : sites marchands, réseaux sociaux • Applications mobiles et smartphones

Customer Service Automation Software

Veruna empowers insurance agencies and brokers to sell more and maintain customer relationships better. Veruna does that by leveraging the world’s #1 customer relationship management platform – Salesforce.com – to help agencies and brokers find opportunities, win business and engage with customers more regularly and relevantly. Veruna is the #1 Salesforce.com-native agency management system delivering Acord-form, direct download capability; extensibility through Salesforce Exchange and Force.com web services, and custom configurability. Veruna gives you unprecedented control of not only your agency management system but your businesses’ growth. Create automated tasks and reminders for managing customer relationships, remarkets, lost business, or expanding coverages to meet your insureds’ needs. Automate back-office tasks to get you back out in front of your customers. For more information, please visit www.veruna.com.

Customer Service Automation Software

Shaping a world where every touchpoint is an opportunity for growth, trust, and enduring loyalty. We empower businesses to be Proactive in understanding needs, Predictive in offering tailored solutions, and Preventive in averting challenges before they arise. By transforming customer interactions into intelligent engagements, we set the new standard for service excellence, shaping a world where every touchpoint is an opportunity for growth, trust, and enduring loyalty.

Customer Service Automation Software

Yocale is all about building local businesses. We combine good business processes, people, and technology to achieve a single goal: getting new customers and keeping cherished ones. It's a new strategy to help you connect with your customers so you can develop lasting connections that benefit both of you where it matters most: in your locale. That’s right: Your + Locale = Yocale. Let’s face it, when it comes to local communities, a local business already knows how to create meaningful relationships and often knows their customers personally. Yocale takes it a big step further bringing social, mobile and local technology to local businesses helping them connect with customers in new ways. With Yocale, you can build your local business and mind your budget at the same time.