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Find 20 competitors in the Customer Self-Service Software. Compare other SaaS such as Chatfuel, QuickReply.ai and WHMCS. These Eptica competitors have raised $3.6M and together serve more than 100M customers and employ over 544 team members.
Customer Self-Service Software
Chatfuel is an AI-native operating system for private healthcare and wellness SMBs. It helps service teams shift from manual engagement to scalable revenue growth by reimagining the entire sales cycle. Official Partner of Meta.
Customer Self-Service Software
QuickReply.ai is a ready-to-use WhatsApp commerce solution for online store's platforms such as Shopify, WooCommerce, Magento, etc. Within minutes of plugging in, QuickReply syncs information about the store’s: 1. Products, 2. Inventory, 3. Coupons, 4. Customers, 5. Orders. It comes with automated pre planned WhatsApp campaigns for : 1. Recovering Abandoned Carts 2. Order Alerts 3. Order Confirmation 4. Convert COD Orders To Prepaid 5. Upsell & Cross Sell Products 6. Promotional Broadcast with personalized discount coupons and messages 7. Order Refund / Replacements 8. Getting Feedback. and much more... The rest 30% are transferred to one-inbox for human agents to take quick action and to serve their customers faster.
Customer Self-Service Software
WHMCS is the world's leading online billing and automation platform for web hosts and domain registrars. Our integrated platform enables web hosting providers to automate their operations, reduce costs and improve customer support as well as providing customers with self service access to manage their billing and services. With over 150 API integrations including all leading web hosting control panels, domain registrars and related web services, and many more apps and integrations available via our Marketplace, WHMCS is a secure, scalable and extensible platform for web hosting businesses of all sizes.
Customer Self-Service Software
B2Chat is a customer engagement platform that offers businesses an all-in-one solution for managing and optimizing their communication channels. The company provides a comprehensive suite of tools and features designed to enhance customer interactions across various platforms, including website live chat, social media messaging, SMS, and WhatsApp. B2Chat enables businesses to streamline their customer support processes, increase efficiency, and deliver personalized experiences to their customers. With its user-friendly interface and powerful automation capabilities, B2Chat empowers organizations to effectively engage with their audience, build strong relationships, and drive business growth.
Customer Self-Service Software
knowhere is a Hamburg agency founded in 2015 and specializing in the implementation of intelligent chatbots. The focus of our work is on the development of conversational interfaces based on artificial intelligence that enables companies to automate customer communication. Our AI CHATBOT SOLUTION is designed so that you can offer your chatbot on different channels. Whether Web Widget, Facebook Messenger or WhatsApp - our bots are in use where they are needed and are suitable for a wide range of applications such as first-level support, marketing campaigns and e-commerce strategies. Thanks to the use of artificial intelligence, our bots are constantly learning and can solve more and more tasks in order to simplify processes. In addition, our team helps to market developed products and designs strategies for messenger marketing. With our flexible AI CHATBOT SOLUTION for dialogue-controlled automation, we can quickly and reliably set up solutions and adapt them to your requirements. The subsequent quality management and training is also monitored by us. We have already implemented and continuously optimized this process for a large number of medium-sized companies and corporate groups. Whether marketing, consulting or customer services: Conversational interfaces are a successful tool of customer communication. As a chatbot agency knowhere has created the Bots Hamburg Meetup, which has 1000+ members. Speakers from Google, Microsoft, IBM, Facebook and many creative agencies in Hamburg contribute to an exchange at expert level. knowhere - make it conversational
Customer Self-Service Software
We are the premier Business Automation Solution enabling 25000+ SMBs from over 100+ countries automate Marketing, Customer Support & Sales on WhatsApp & Instagram No.1 WhatsApp app on the Shopify App Store
Customer Self-Service Software
discussions, q&a, ideation, events, groups — it's all here. drive customer engagement and retain more customers with a unified customer community platform.
Customer Self-Service Software
WhatsApp communication and automation platform for sales teams. Rasayel is a Meta Business Partner, and a Meta Tech Provider. Free consultations available.
Customer Self-Service Software
IEG4 and Agile Applications, part of the IEG Group, provide innovative digital solutions tailored for the Public Sector. Together, they serve over 180 organisations, delivering solutions across a range of service areas including Corporate, Customer, Concessionary Travel, Social Prescribing, Waste, Planning, Building Control, Land Charges, Regulatory, and Burial & Crematorium services within Local Government. In the Healthcare sector, IEG4's end-to-end Continuing Healthcare platform is driving transformation, enhancing patient outcomes, and improving overall patient experiences. With a combined legacy of excellence, innovation, and a proven track record of trusted solutions, we are uniquely positioned to drive digital transformation and maximise return on investment for our customers. Our integrated cloud-based services, backed by Microsoft’s secure Azure platform, deliver first-class software solutions that are flexible, scalable, and tailored to the specific needs of local authorities and healthcare providers. We provide end-to-end automation, boosting productivity and enhancing citizen engagement through innovative solutions powered by machine learning and seamless integration with existing back-office systems via bi-directional APIs. We offer a unified suite of service solutions that enable self-service, streamline workflows, and eliminate manual processes, allowing our customers to reduce costs, improve efficiency and accuracy, and stay ahead of evolving challenges. We support and empower organisations to rethink and redefine service delivery, to develop new commercial opportunities, and to operate more efficiently in a fast-changing landscape. We believe in the power of technology to transform lives, and are dedicated to delivering innovative, easy-to-use solutions that evolve alongside our customers’ needs. Digital tools for an evolving Public Sector
Customer Self-Service Software
Exairon is a domestic SaaS company that provides autonomous customer experience solutions.
Customer Self-Service Software
Delivering universal customer engagement through our Gnatta software. Trusted by some of the biggest names in retail.
Customer Self-Service Software
Developer of a digital assistant created for small businesses. The company's digital assistant is a voice-driven platform which provides users with tools that gather business data in one place and perform tasks such as paying invoices, enabling small enterprises to ask any question about their business, receive answers and take action on-the-go.
Customer Self-Service Software
Conversity helps enterprise teams to chat with thousands of Facebook Messenger users, concurrently. Custom Menus, Chat Routing & Distribution, Notification, Alerts, 3rd Party Integrations & lots more.
Customer Self-Service Software
Developer of an AI platform intended to automate social and email customer care activities. The company's platform collects all the social content which allows discriminating the needs to be managed, creates a ticket and directs it to the most competent operator, enabling companies to reduce the management time of each report along with the costs related to customer care.
Customer Self-Service Software
Alvaria, Inc. is the holding company of two best-of-breed technology providers, Alvaria CX, a leader in customer experience outbound technology compliance and self-service, and Aspect, whose workforce engagement management solutions deliver the future of work innovation. While Alvaria remains one company, our go-forward business operating structure and market brands is two – Alvaria CX and Aspect. Alvaria brands empower human connection by building software that supports the best possible customer experience and workforce engagement. Our software is created to empower teams and customers by optimizing workforce engagement and enhancing customer interactions. Our solutions make an agent’s day-to-day better and, therefore, the customer’s experience better. We go beyond inbound and outbound to create a comprehensive software-driven system that makes the people behind your business shine brighter and your customers more loyal. Alvaria brands are transforming the way people interact with companies and increasing our client’s profits because of it. We are the leader in customer experience and workforce engagement software, fostering better connections through better technology. Our open, innovative platforms are purpose-built to deliver two essential experiences: feature-rich, intuitive, and intelligent workforce engagement management, and proactive enterprise outbound services. Proudly celebrating 50 years in business, Alvaria was formed from the merger of world leaders Aspect Software and Noble Systems. Today, our Alvaria brands are paving a new path in customer experience and workforce innovation empowering teams and agents to stay in touch with your customer’s side of the story.
Customer Self-Service Software
Developer of cloud-based productivity software designed to help reinvent businesses. The company's software includes a cloud enablement and self service platform permits sharing of documents, analysis of data, organizing of meetings and management of business as well as offer and manage provisioning of cloud sevices, enabling enterprises to increase productivity and efficiency, streamline processes and improve customer relationship.
Customer Self-Service Software
Accélérez l’adoption de votre application métier 🔵 Vous déployez une application ? Vous cherchez un moyen efficace de conduire le changement ? Vous voulez digitaliser votre formation utilisateur ? L’Assistant Shortways est la plateforme d’adoption digitale qui accompagne les employés qui doivent utiliser au quotidien des dizaines d’applications ! Comment ❓ Shortways Assistant affiche des pas-à-pas, des bulles de notifications ou encore des FAQ contextuelles et intégrées aux écrans de votre application métier. L’utilisateur peut également envoyer des demandes d’assistance qualifiées. Résultat ? ✅ Vos employés sont plus efficaces et mieux formés à leurs applications digitales. Vous réduisez également vos coûts de support de façon simple et rapide. Libérez votre support applicatif 📧 Smart Ticketing est une plateforme de gestion des tickets de support utilisateurs boostés au contexte et intégrée à votre application métier (SIRH, ERP, CRM, …). Comment ❓ Les utilisateurs saisissent des tickets contextualisés depuis les écrans de leur application. Ces tickets sont enrichis des données de l’application. Ils chattent en temps réel avec votre support, et accèdent à une base de connaissances de réponses aux problèmes connus. Résultat ? ✅ Améliorez la productivité globale de votre support. Augmentez la satisfaction de vos utilisateurs. Recevez moins de tickets, mais mieux rédigés.
Customer Self-Service Software
Cooby is enabling sales teams to leverage WhatsApp to connect with prospects faster and build stronger rapport, so they can reduce sales cycle, increase win rate, and grow revenue.
Customer Self-Service Software
Developer of a marketing & engagement automation platform designed to help companies listen, respond and reward consumers on social and messaging channels. The company's platform is an artificial intelligence based fan management studio to connect companies with their followers, it is a SaaS-based tool that enables companies to give right message at the right time to the right audience.
