Each Tuesday, we reverse-engineer a real SaaS company's revenue, profit, CAC, funnels, and its top growth tactic.
Sign up to access all features
Sign up with GoogleSign up with LinkedInAlready have an account? Log in
GetLatka is trusted by 200k+ founders, researchers, and marketers.
No contracts, cancel at any time
Founded 2016
Find 20 competitors in the Contact Center Software. Compare other SaaS such as Kixie, Freespee and Quiq. These HiOperator competitors have raised $182.3M and together serve more than 14.6K customers and employ over 2.5K team members.
Contact Center Software
Kixie is The Ultimate Voice and SMS Platform for Sales Teams. Save Time and Drive Sales by automating the mundane tasks sales people hate to do.
Contact Center Software
Provider of a cloud-based messaging platform intended to connect customers with enterprises. The company's platform allows consumers to talk and interact with their favorite brands by letting them text or message agents directly via SMS/Text, Facebook Messenger, Web Chat, In-App Messaging or Kik, enabling users to easily communicate with companies.
Contact Center Software
Zultys is a premier provider of omnichannel, Unified Communications, hosted business phone services and premise-based communications systems. Our solutions allow today’s mobile workforce to connect from anywhere, on any device, through voice, video, team messaging, SMS text, conference calling, online meetings, contact center, fax, and more. Multiple deployment options include cloud solutions, premise solutions, and hybrids of both. A key differentiator that sets Zultys above our competition is that we use the same software on both the hosted and premise offerings, giving the end user the exact same experience and management tools. This approach simplifies user deployments in multi-location and remote worker environments, allowing our clients the flexibility and agility to deploy a communication system that’s custom tailored to their specific needs.
Contact Center Software
NovelVox is a global contact center service provider, committed to transforming agent-customer experiences for improved brand loyalty. Our unique contact center integrations empower agents with One NovelVox Platform to assist customers across voice, email, chat, social & instant messaging channels. NovelVox industry-optimized solutions are designed to complement leading contact CC technologies including Genesys, Cisco, Avaya, Amazon Connect, etc. With over 14 years of customer service optimization experience, 300+ successful deployments across 20+ countries, and industry-optimized solutions for Banking, Healthcare, Insurance, Credit Unions, Government, Telecom, Retail, and more – NovelVox is redefining agent experience for top brands, globally.
Contact Center Software
Hi Auto is a trustworthy AI order taker purpose-built for drive-thru operations in high-volume QSRs. It enables brands to consistently deliver faster, error-free service with over 93% order completion and 96% accuracy, at scale.
Contact Center Software
Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction. Engageware’s end-to-end customer engagement platform is powered by conversational and generative AI to automate responses to routine questions, provide instant access to knowledge bases, and give organizations a holistic view of the customer journey. With the acquisition of Aivo, more than 700 organizations in the banking, financial services, retail, health, and education sectors rely on Engageware’s solutions to drive growth with increased sales and conversion, improve multi-channel customer experience, automate customer service, and reduce call center workload. Engageware’s platform allows synchronous channel handoffs and robust data and analytics to inform strategic business decisions that drive growth, efficiency, and stronger customer relationships. Engageware is a portfolio company of Clearhaven Partners.
Contact Center Software
XSELL Technologies was founded on the belief that the behaviors of the best contact center agents could be learned, replicated, and amplified to every agent in real-time to transform the way that businesses interact with their customers. Today, the XSELL team is partnering with Fortune 50 customers to drive measurable improvements in sales results, service metrics, agent engagement, and the overall customer experience. Leveraging patented AI technology, XSELL empowers frontline agents to listen, learn and support customers in real-time with the exact information they need to exceed expectations and deliver meaningful, top-performer experiences. Want to learn how you can improve your sales or service experience? Visit us at www.xselltechnologies.com or contact us via [email protected].
Contact Center Software
Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction. Engageware’s end-to-end customer engagement platform is powered by conversational and generative AI to automate responses to routine questions, provide instant access to knowledge bases, and give organizations a holistic view of the customer journey. With the acquisition of Aivo, more than 700 organizations in the banking, financial services, retail, health, and education sectors rely on Engageware’s solutions to drive growth with increased sales and conversion, improve multi-channel customer experience, automate customer service, and reduce call center workload. Engageware’s platform allows synchronous channel handoffs and robust data and analytics to inform strategic business decisions that drive growth, efficiency, and stronger customer relationships. Engageware is a portfolio company of Clearhaven Partners.
Contact Center Software
Bring together your SMS, voice messaging, email, social and more to communicate with your audiences from a single platform. Try Whispir for free for 14 days!
Contact Center Software
Voximplant versatile cloud platform enables business to bring interaction to a different level. The company provides innovative real-time communication tools with full control over voice, video and messaging. Its multifunctional serverless platform empowers developers to build scalable applications faster and at lower costs. Voximplant solutions lead businesses to disrupt the current status quo and automate communication with customers to improve collaboration and increase customer experience. Since 2007 Voximplant, former Zingaya, spearheaded web-telephony service delivering its sophisticated technology to create best in class cloud communications platform. The company operates worldwide with HQ in Palo Alto and RnD in Moscow.
Contact Center Software
Respond.io is an AI-powered platform that helps businesses maximize leads and enable sales over chat. By leveraging every conversation as an opportunity for business growth, the platform empowers over 10,000 brands across the globe to seize those opportunities faster. In 2022, respond.io raised $7 million in Series A funding, led by Headline Asia with participation from AltaIR Capital, Smart Partnership Capital, Sterling Oak Group and Calendula Ventures. From its headquarters in Malaysia, respond.io continues to innovate and advance the future of customer conversations.
Contact Center Software
Qiscus is a leading AI-powered omnichannel customer engagement platform, designed to help businesses in #EnablingConversations in this fast-evolving landscape. Founded over 7 years ago in Singapore, Qiscus now empowers companies across 18 countries to manage seamless, timely conversations with over 250 million users. By leveraging AI, our platform enables businesses to deliver exceptional CX across all touchpoints
Contact Center Software
Teckinfo, a leader in contact center technology, is helping companies in their digital transformation journey with its state-of-the-art omnichannel contact center software. Founded in 1995, Teckinfo boasts years of expertise in providing innovative CCaaS and cloud call center software, help desk and lead management solutions designed to cater to the specific requirements of diverse sectors such as banking, telecom, education, and healthcare. We specialize in offering cutting-edge conversational AI solutions to boost contact center productivity and reduce expenses across key areas. Our secure, scalable, and customizable call center solutions (cloud, hybrid and on-premises) enable businesses of all sizes to enhance customer engagement and improve the overall experience. Embark on the digital transformation journey with Teckinfo and witness the future of customer communication.
Contact Center Software
Teckinfo, a leader in contact center technology, is helping companies in their digital transformation journey with its state-of-the-art omnichannel contact center software. Founded in 1995, Teckinfo boasts years of expertise in providing innovative CCaaS and cloud call center software, help desk and lead management solutions designed to cater to the specific requirements of diverse sectors such as banking, telecom, education, and healthcare. We specialize in offering cutting-edge conversational AI solutions to boost contact center productivity and reduce expenses across key areas. Our secure, scalable, and customizable call center solutions (cloud, hybrid and on-premises) enable businesses of all sizes to enhance customer engagement and improve the overall experience. Embark on the digital transformation journey with Teckinfo and witness the future of customer communication.
Contact Center Software
Instant live customer conversations! Empower your inside sales team by automating the hardest parts of outbound calling. Orum leverages AI to detect voicemails, filter out bad numbers, and navigate phone directories to get your reps into live conversations quickly. Orum allows for calling multiple numbers in parallel, automatically marking dispositions and call outcomes in your CRM and most importantly, helping you speak with more of your prospective clients. We plug right in with Salesforce, Outreach and SalesLoft. With Orum, there's no more waiting for Voicemails, manual dialing or fumbling for your account research. We bring all the research you need in front of your reps and connect you with your target clients instantly!
Contact Center Software
WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI's AI Agents provide human-like engagement to facilitate customer interactions at scale, enabling businesses worldwide to connect with their customers and provide exceptional customer service and strong business ROI. Currently, WIZ.AI caters to over 300 clients across 17 countries. WIZ.AI's solutions span industries including Banking and Finance, Telco, Healthcare, E-Commerce, and FMCG, providing solutions for customer growth, customer support, collection, contact center insights, and order taking.
Contact Center Software
Provider of Omnichannel AI-powered solutions designed to help solve customers' needs in the shortest amount of time possible. The company's solutions help clients to stay in control of their customer's experience by making sales and customer service processes easier and faster for everyone involved, enabling small, medium and big corporations improve customer satisfaction as well as save time.
Contact Center Software
Developer of an online social application designed for improving communication channel in an enterprise. The company's application streamlines emails, social media and whatsapp messages, calls and collaborate in team inbox, providing enterprises an innovative solution to communicate with their clients via all communication and media channels through one shared inbox.
