Top Horago Alternatives, Competitors & Similar Software

Customer Communications Management Software

DailyStory is a digital marketing automation platform that helps you create sales, build loyalty and grow your business. Your marketing should be easy, effective and measurable. That’s where DailyStory comes in. With DailyStory, you can create sales, build loyalty, grow business, and measure results. Key features: * Email marketing * In-depth reporting * Targeted segmenting * Great customer service * Text message marketing * Drag-and-drop automations * Lead capture and conversion In addition, we offer built-in ChatGPT AI technology, an SMS deliverability tool that shows you the estimated deliverability success rate of your texts, custom integrations with all your favorite applications and even your point-of-sale system, a built-in file manager, subaccounts and cloning (great for franchises!), A/B testing, and dedicated account managers. Get started for free! Learn more at www.dailystory.com.

Customer Communications Management Software

Full suite of ringless voicemail, SMS, call tracking and communication tools with AI voice cloning

Customer Communications Management Software

Turn your Amplitude/Mixpanel/Segment/PostHog data into actionable insights. Increase user activation and conversion rates through customized strategies, synced with user engagement, profile & lifecycle - Granular User Segmentation - Tailored AI Recommendations Hyperaktiv empowers your Go-to-Market team by segmenting users based on behavior, profile, & funnel stage, offering tailored recommendations for boosting engagement & conversion without the need for internal data teams or complex tools.

Customer Communications Management Software

Digital marketing company offering proprietary lead and campaign management systems, particularly in the legal and education fields

Customer Communications Management Software

Teleperson enhances the human connection by offering several customer-centric products and solutions, including Direct-to-Human capability, complete vendor management (both engagement and payment), third-party media integration while waiting, and video-based reviews post-call.

Customer Communications Management Software

Sceyt is a robust Chat API built for speed and scale. With Sceyt, you can integrate full-featured chat and messaging experiences into your application in minutes. No matter what platform you build for—iOS, Android, or Web. Take advantage of Sceyt's highly available and secure infrastructure, cross-platform SDKs, and REST API. Want to shorten the integration time further? Use open-source UI Kits and demo apps the Sceyt team has built with love.

Customer Communications Management Software

Leverage the latest progress in Speech AI to transform your Voice data into knowledge and actionable data. We use Speech-to-text, sentiment analysis and natural language processing to make sense of what your clients, employees, friends, contacts are saying. Our Voicemail app with more than 30k users is a show case of what we can do with speech recognition. The same technology is used by our customers to transcribe videos, search their content, power Virtual assistants, analyze clients calls...

Customer Communications Management Software

From food deliveries & e-commerce to cleaning, healthcare & maintenance services – GSMtasks allows you to optimize, manage and track your daily tasks & mobile workforce from one place! Improve customer satisfaction by keeping them informed throughout the whole delivery process. Get customer feedback, their signature and pictures on site. Automate your logistics with our ability to integrate with Shopify, Woocommerce, Quickbooks and more. Automate your routing and assignment system to save time and be more efficient! Start a free 14-day trial here: https://app.gsmtasks.com/signup to test out our software and don't hesitate to reach out to us if you have any further enquiries!

Customer Communications Management Software

AI-Powered Customer Engagement for Life Sciences

Customer Communications Management Software

At Impactcraft, we empower Customer Success teams to make smarter, data-driven decisions using AI-powered solutions. Our platform transforms diverse data sources into actionable insights, enabling Customer Success Managers (CSMs) to engage proactively, reduce churn, and drive account expansion. With us, your business can turn customer health insights into growth opportunities. What We Offer: Advisory Services: As thought partners to Customer Success leadership, we help optimize strategies, identify opportunities, and enhance performance through best-in-class practices. AI-Driven Customer Success Platform: Our Generative AI-powered digital workbench integrates internal data (adoption, customer tickets, subscription details), external insights (news), and communication data (emails) to provide a comprehensive 360° view of customer health. This AI-first platform delivers personalized guidance and insights, empowering CSMs to take proactive actions, improve efficiency, and increase Net Revenue Retention (NRR).

Customer Communications Management Software

We boost companies’ growth through continuos Feedback and Recognition from the voice of the customer and colleagues At Guudjob we help improve business and differentiate them from their people. We achieve this by increasing motivation and performance of their employees. We combine our award-winning technology and methodology to create a real culture of direct recognition and continuous feedback from the voice of customers and employees. Something that we have shown that impacts on the improvement of productivity and reduce turnover in companies. Awarded as best Spain Platform in 2015 and among the 10 best apps in the world at the Mobile World Congress of BCN 2016, recently our solutions have been awarded as the most innovative solutions in customer experience by the DEC Association. With Guudjob you can motivate your staff from: EMPLOYEE VOICE Review: Direct evaluation of customer to employees Objective: Differentiate and create a unique customer experience from your employees. Increase sales through cross-selling and customer loyalty. Increase staff motivation, increase interaction with the customer and humanize the experience. EMPLOYEE VOICE Recognition: Internal recognition among colleagues Objective: Improve Engagement. Align values ​to behaviors and let your employees play with your corporate values. Break silos with a culture of ongoing recognition. Performance: Gamified and continuos Performance Appraisal Objective: Improve performance continuously, detect hidden talent, establish personalized training sessions and reward Top Employees Internal Audit: Internal quality service audit Objective: Achieve operational excellence, meet the protocols of individual services or locations, align behavior and measure quality standards Gift Back: Continuous peer feedback Objective: to detect routes of constant improvement. Identify talent and insights for personalized training.

Customer Communications Management Software

Kwiqreply is a one stop WhatsApp Business API platform that provides a shared inbox to all your teammates. We help you communicate with your customers effectively on WhatsApp, Send Automated Messages, Integrate Chatbots & much more! Why Choose Kwiqreply? Innovative AI Solutions: Transforming communication with cutting-edge technology Shared Inboxes: Seamless collaboration for your teams Powerful Automation: Boosting efficiency and productivity Broadcast Messaging: Engaging customers with ease Intelligent Chatbots: Providing instant, 24/7 support As a fast-growing global SaaS startup, we are passionate about using technology to build meaningful relationships between businesses and their customers. Our talented and driven team shares a vision of empowering organizations and redefining connections through meaningful conversations. Join us on this journey to transform customer engagement and experience the future of communication with Kwiqreply. Get Started: https://kwiqreply.io/ A product of Khairnar Technologies (WhatsApp Business Solution Provider) #CustomerEngagement #WhatsAppBusinessAPI #AI #Automation #Chatbots #SaaS #CustomerSupport #GlobalBusiness #InnovativeTechnology #RealTimeCommunication

Customer Communications Management Software

Freshreview is the one-stop reputation management solution for local businesses. With Freshreview a company can quickly grow, manage and showcase their customer reviews as awesome social proof.

Customer Communications Management Software

Jet provides businesses with all of the tools to make business phones work better for you. Utilise Jet's mobile and desktop softphone apps to manage calls from anywhere, or set up desk phones for a more permanent work station. Jet's system has been designed from the ground up to make it easy to keep taking phone calls from wherever you're working. Change, modify and improve your caller experience with the click of a mouse using Jet's drag and drop callflow builder. Whether you want to direct callers to more appropriate departments, reduce call volume for enquiries that can be handled online, reduce handle time or any other improvement to your system. It can all be done with no IT, No degrees, No consultants. Report on what matters, with Jet's best in class reporting you can view all call activity. From the marketing campaigns or keyword that led to a call, through to the agent that answered, handle time, IVR input and result of calls

Customer Communications Management Software

easyfeedback - Surveys made easy! ☝What is easyfeedback? easyfeedback is an online survey tool that has been making it easy to create and conduct surveys with a beautiful design for over 15 years. With a wide range of possible applications - such as 360-degree feedback, market research, customer surveys, employee satisfaction measurements, etc. - the limits of the possibilities lie only in the design. - The possibilities are limited only by the creativity of your imagination. Would you like to improve the customer experience, increase employee satisfaction, boost sales or optimize your management style? All this is possible with easyfeedback! We want surveys to be sexy again. Surveys don't necessarily have the best reputation at the moment, but they can have so many positive effects. With easyfeedback, we want to encourage careful interaction with customers and employees and surprise them with our great design. Surveys have to be fun again - for creators and participants. _________________________________________ 🏆 One software for all your feedback processes Create modern and unique surveys in just a few minutes with the easyfeedback survey tool. Get valuable feedback from employees, customers, event participants, students or pupils. Identify risks, opportunities and trends at an early stage and take action. Make better decisions with feedback from great surveys. ✓ Easy to operate ✓ Design & usability ✓ Real-time reports & data export ✓ Flexible invitation options ✓ AI analysis incl. recommendations for action ✓ Over 90 ready-made survey templates ✓ German data protection _________________________________________ 👉 Arrange a consultation now: https://easy-feedback.com/personal-consultation/ ☎ +49 (0)261-96098759 | ➡ https://easy-feedback.com/ 🚨 Follow us on: Linkedin | Facebook | Twitter | Youtube

Customer Communications Management Software

ahead& improves data analytics and decision making through chatbot integrations and technological embeddings.

Customer Communications Management Software

Optimize conversion rates, increase lead-to-close ratio, and resell leads easily. Includes complete WordPress integration.

Customer Communications Management Software

Human-Centric AI Agents (Voice and Text) that engage with customers and patients to get honest and actionnable feedback

Customer Communications Management Software

On April 5, 2011, KANA Software, Inc., a world leader in software solutions for Customer Experience Management acquired Overtone®, Inc.. Please visit the KANA Software company page for additional details: http://www.linkedin.com/company/5824?trk=tyah Overtone was the first company to develop and market a listening system in the Cloud able to collect, analyze, and report on the voice of the customer wherever it was expressed. Overtone customers included Fortune 500 companies in retail, financial services, consumer products, travel, internet media, and telecommunication industries. Overtone powers strategic insights and intelligent action with: * Proprietary Text Analytics Engine – Automates the reading and analysis of text to determine sentiment, topics, and trends from consumer generated comments. * Multiple Channel Capabilities - Monitor, understand and analyze information from all customer interaction channels including online communities, text messages, tweets, social networks, open-ended survey responses, online chat, email, and web feedback forms. * Dashboard to Root-Cause Analysis - Customers view configurable, interactive dashboards to see feedback across channels with the ability to drill-down to investigate specific topics, authors, location, customer attributes, and more. * Enterprise Reporting & Integration- Numerous out-of-the-box reports across channels, including top issues and praise, emerging alerts, and business unit specific analytics.

Customer Communications Management Software

Marketing software for small business owners who have to do their own marketing but aren't marketing experts! We're set on solving the marketing problem for small business owners by giving them the tools and support they need to champion their own marketing efforts. Our easy-to-use marketing software includes a marketing strategy, calendar, campaign templates, AI copywriter, social media scheduler, brand asset library, brand guide, media kit, and performance dashboard.