Top 50 Contact Center Software Companies With $5M–$10M Revenue (August 2026)

İstanbul, Ümraniye, Turkey

We provide a seamlessly integrated all in one omni-channel marketing solution that enables organizations to engage in relationship marketing with their target audience, customers across complex marketing mix in an efficient and cost effective way. Our clients can communicate with their target audience via e-mail, SMS, MMS, Social Media, Push Notifications, Whatsapp, Text to Speech (IVR) or any other channels they have...We provide a boutique solution through its easy integration feature and it makes campaign management much more efficient as a "centralized"​ solution. When integrated into the organizations’ CRM systems, SmartMessage tracks actions in many different fields such as customer interaction history, salesforce automation, lead management, marketing & campaign management, service requests and complaints management, contact center automation, social media integration, customer loyalty and constantly provides feedback in these exact fields. In organizations using SmartMessage a "Customer Oriented"​ structure emerges. Depending on our clients requirements, we can provide this service as an on-premise and/or on-cloud.

Richmond, Victoria, Australia

Access4 is a technology company that delivers unified communication solutions through a trusted partner network. As a channel only provider, our partners experience seamless provisioning, automated invoicing and a flexible product suite, all backed by carrier grade services and industry leading integrations. We believe Managed Services Providers are best positioned to sell enterprise cloud voice and collaboration tools to businesses in ANZ. That's why we've developed an unrivaled partner program to accelerate every department in your business. From service delivery and management to business tools, sales enablement and learning pathways, we invest to make sure you're successful. With a strong commercial focus and automated management platform, we deliver fast and simple access into the market to over 100 partners across Australia and New Zealand.

Singapore, Central Region, Singapore

Developer of advanced communication platform designed to integrate with management tools. The company's platform provides a wide range of services from a core telco offering to next-generation communication features such as origination, routing and termination services for voice and SMS traffic, enabling clients to increase mobile productivity and customer engagement with readily available enterprise solutions as well as manages virtual numbers to access direct provisioning for both voice and text.

Medellín, Antioquia, Colombia

Somos Intelsa, una empresa del sector BPO en rápido crecimiento que está revolucionando la industria con servicios innovadores y una cultura de alto desempeño que nos ha permitido, en 7 años de existencia, convertirnos en una de los mejores Contact Center y Centros de Experiencia de Usuario de Colombia. En 2018 fuimos reconocidos por la Asociación Colombiana de Contact Centers y BPO con dos premios nacionales: Mejor Operación de Tercerización de Procesos Mejor Gestión de Centros de Servicios Compartidos

New York, New York, United States

At Voiso, we provide simply powerful AI-driven omnichannel contact centre software with omnichannel capabilities designed to transform the way businesses operate. Our innovative solutions enhance customer experience (CX), streamline workflows, and boost sales team performance, making us a trusted partner for companies worldwide. Key features of Voiso include: - Get up and running in under 24 hours. - Connect with customers in more than 120 countries using local numbers at competitive rates with our Local ID Dialers - Transcribe a 5 minutes call in 15 seconds in more than 10 languages with our Speech Analytics Feature - Make 4x calls per hour with our Predictive AI Dialer With Voiso, thousands of companies across the globe experience seamless operations daily, benefiting from our innovative technology and dedicated support. Join us and take your business to the next level with Voiso's AI-driven contact center solutions.

Budapest, Pest, Hungary

VCC Live is a cloud contact center solution that fits the way you work. With over 400 clients in 50+ countries worldwide, we work with you to level up your unique capabilities and unlock the potential of your agents through our fully customizable platform. Our longstanding experience in the contact center market provides us with a great awareness of the industry’s key challenges – across both outbound and inbound communication. We use our inherent knowledge and capabilities to help various teams meet and exceed their KPIs. Whether your business needs to reduce cost, increase productivity, or develop customer relations – we proactively work with you to maximize your chances of success.

Delray Beach, Florida, United States

Simple, scalable, two-way business texting. Salesmsg makes it easy for businesses to send and receive text messages.

Paris, France

easiware is a french Customer Relationship Management Software Publisher(CRM).Fully integrated solution for your customer relationship management :- Sales management: Contacts and Sales management- Marketing campaign management- Customer Care management- Phoning campaign managementFlexible Technology :- 100% full web technology (SaaS), no installation required on users 'computer- Fast and simple implementation of your working process- Fast and simple implementation in your IT network- Scalable solution for fast and easy implementation of new functionalities

New York, New York, United States

At it’s heart, Novanet is a solutions company with a global reach. They provide small to large companies one of the most advanced cloud contact center solutions available. Novanet introduced the world’s first customer agent app powered by WebRTC, giving companies the flexibility to provide support from anywhere in the world. Startup or Large corporation, both have the ability to avoid hardware phones and have a worldwide workforce with remarkable savings. The company has its corporate headquarters in New York. The Research & Development is based out of the beautiful lake office in Hiranandani, Mumbai. Novanet also has regional offices across the Philippines, Singapore & San Francisco.

United States

VoiceSpin is a cloud-based AI contact center software provider offering a range of solutions for SMBs and large-scale enterprises across various industries like retail, healthcare, telemarketing, education, insurance, finance, real estate, and more. From VoIP call center software and AI predictive dialing to omnichannel text messaging, AI speech analytics, and bulk SMS messaging tools – VoiceSpin’s solutions are designed for both sales and support teams, enabling them to manage inbound and outbound communications with prospects and customers across multiple channels, deliver excellent customer experiences, and drive better sales conversions. VoiceSpin integrates with 50+ leading CRM systems and business apps, including Zoho, Salesforce, HubSpot, Pipedrive, and Zendesk, and offers custom integration options to meet your specific business needs.