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Top 408 Contact Center Software SaaS Companies in May 2026

As of May 2026, there are 408 SaaS companies in Contact Center Software. They have combined revenues of $10.5B and employ 55.6K people. They have raised $5.1B and serve 16.1M customers combined.

Contact center software encompasses a range of applications designed to manage customer interactions across various channels such as voice, email, chat, and social media. It primarily serves contact centers that handle customer service inquiries, technical support, and sales calls. By integrating various communication channels, these solutions facilitate seamless interactions and improve customer experiences. Typical features of contact center software include automatic call distribution, interactive voice response, customer relationship management integration, and performance analytics. Users of this software include customer service managers, sales operations teams, and IT professionals, all of whom are focused on enhancing customer engagement and streamlining processes. The ultimate goal is to create a more efficient workflow that supports enhanced communication, agent productivity, and customer satisfaction.

Companies
408
Revenue
$10.5B
Funding
$5.1B
Employees
55.6K

Filters

Sorting: Highest -> Lowest

Filters

Top Contact Center Software Companies

Showing 10 of 135 companies ranked by annual revenue.

1
Adversus

Aarhus C, Midtjylland, Denmark

Adversus is an outbound auto dialer that helps telemarketing, fundraising, and appointment scheduling businesses streamline their outbound and inbound activity, automate manual processes, and provide valuable insights. Adversus allows you to customize your dialing strategy with numerous features. Choose between Predictive, Progressive, or Manual dialing - or mix them up! Make all daytime activities easier for managers and employees with tools for workflow improvement and time optimization. Adversus is built by people from the telemarketing industry, and we work every day to create the best possible solution for our customers. We believe in user-driven innovation, and our customers have made us understand the need to engage with clients in a whole new way. Adversus was founded in 2015, with the platform being launched in 2016 after one year of developing and testing. Today, we have customers in 34 different countries spread across five continents.

Revenue
$5M
Customers
-
Year founded
2015
Funding
-
Team size
41
Growth
-
2
Phonely

, United States

AI call centers

Revenue
$5M
Customers
-
Year founded
2023
Funding
-
Team size
10
Growth
-
3
bellFace

Tokyo, Japan

Developer of a web-based communication system intended to bring technology to sales. The company's platform connects clients' sales teams with their customers, thereby helping them to have smooth negotiations and efficient sales management.

Revenue
$5M
Customers
-
Year founded
2015
Funding
-
Team size
4
Growth
-
4
ipSCAPE

North Sydney, New South Wales, Australia

Getting in Touch with Customers is Easy with ipSCAPE’s Future-Proof Contact Centre Software. Start your FREE, Scalable Software in the Cloud, Demo Today!

Revenue
$5M
Customers
-
Year founded
2005
Funding
-
Team size
54
Growth
-
5
FrontSpin

San Mateo, California, United States

FrontSpin’s Sales Acceleration software streamlines your sales process by bringing all your tools into one easy-to-use platform. With FrontSpin, you can expect to: • Contact 3x more leads with an advanced PowerDialer. • Streamline workflow with Account-based Playbooks. • Increase engagement using personalized Sales Email. • Manage Inbound leads in real-time. • Double Talk time.

Revenue
$5M
Customers
-
Year founded
2015
Funding
-
Team size
21
Growth
-
6
Simplr

Nashville, Tennessee, United States

Simplr enables enterprise-class companies to transform their CX from a cost center to a revenue driver. Simplr's digital concierge approach improves customer service cost-effectively and drives revenue opportunities along the customer interaction lifecycle. We provide customer service through cutting-edge automation and a global pool of AI-enabled agents across all customer service channels. Simplr is a wholly owned subsidiary of Asurion, the world’s leading tech care company, which serves over 300 million customers. Find more information about Simplr at https://www.simplr.ai/

Revenue
$5M
Customers
-
Year founded
2017
Funding
-
Team size
45
Growth
-
7
Respeecher

Kyiv, Kyiv, Ukraine

Respeecher offers a variety of AI voice services for creators, studios, and businesses: • AI Voice Lab Get top-tier white-glove AI voice services from a team of sound professionals. We provide stellar service for filmmakers, music producers, animators, and specialists from other creative industries. With our AI voice technology, you can revive legendary voices, use kids’ voices that stay young, ensure faster dubbing & localisation, and find background voices. We follow a strict ethical code and focus on data security. • API Integrations Build any product with our high-quality voices or integrate our speech-to-speech (STS) & text-to-speech (TTS) conversions into your software. Need voices for accessibility, customer care, education, or notifications? Respeecher will enhance any software with diverse Hollywood-quality AI-powered human voices. • Call Centers Adapt the accent, voice, and gender of your customer support specialists with our groundbreaking real-time AI speech conversion to boost your NPS & CSAT. Preserve the tone and emotion of your support specialists as you adapt their voice to better suit the customer’s needs - all during a live conversation. • Voice cloning As a voice actor, you can train your own AI voice model to let it work for you as you rest or focus on other projects. You can also use voice cloning technology to preserve your voice or share it on Voice Marketplace. Respeecher takes ethics and security seriously, so you can be sure that your voice is safe and is only used with your consent. • Voice Marketplace Convert text or a recording to one of 100+ authentic AI-powered voices. Our text-to-speech converter lets you choose between Neutral & Lively narration styles. As for the speech-to-speech conversion, our voice changer technology makes you sound like a different person but keeps your tone & emotions. Need an accent generator? Voice Marketplace lets you convert your speech into British, American, and 10+ other accents.

Revenue
$4.8M
Customers
-
Year founded
2017
Funding
-
Team size
44
Growth
-
8
Webitel

United States

Webitel is a vendor of the omnichannel software platform for contact centers automation. Our company helps businesses to grow and successfully solve upcoming issues in the fast-challenging environment. We offer an individual approach and deep analysis of actual business needs to provide a complex omnichannel solution for your company. Key facts: - 10 years on the market - trusted partnerships within 350 companies - accomplished projects in 30+ countries over the globe. Webitel products include powerful tools for effective call center work and top b2c performance: - Cloud-based and On-premise installation - Omnichannel communications - Predictive, progressive, preview dialers - Intelligent routing - AMD tools - Call tracking, recording and post analysis - CRM and messengers integration - IVR menu - Live chats - Appealing and understandable interface - Scalable metrics and agents’ KPI reports - 24/7 technical support and other great features to provide excellent customer service. Webitel platform is designed to implement any functionality for the small enterprises as well as for the large contact centers. We help to build reliable customer care in various industries: - Finances (mfi, banks, pay services) - Retail - E-commerce - Medical centers - Educational organizations.

Revenue
$4.8M
Customers
-
Year founded
2012
Funding
-
Team size
44
Growth
-
9
YCloud

Singapore, Central Region, Singapore

Born in 2013 from the minds of seasoned technologists and entrepreneurs, YCloud isn't just a communication platform – it's a bridge. We envision a world where global teams, devices, and applications speak fluently to one another, fostering seamless collaboration and efficiency. Our platform breaks down communication silos with just a few lines of code. No clunky integrations, no hidden costs – just an elegant, swift, and scalable way to modernize your business conversations. It's no surprise leading startups and enterprises alike choose YCloud to enhance their customer experience. What sets us apart? Omni-channel fluency. We empower you to streamline conversations across the channels your customers crave, be it WhatsApp, SMS, Voice, Email, or beyond. This versatility ensures they can reach you effortlessly and resolve any issue on their preferred platform. At YCloud, we're obsessed with exceeding expectations. Our fully integrated platform eliminates delays, frustration, and exorbitant fees. We prioritize the needs of modern businesses – quality, scale, innovation, and agility. With YCloud, you can finally unlock the true potential of your communications: connecting seamlessly, exceeding expectations, and watching your business flourish.

Revenue
$4.8M
Customers
-
Year founded
2014
Funding
-
Team size
32
Growth
-
10
Superfone

India

Superfone is India's 1st Business Phone Number built to help small businesses manage their customer interactions better and grow their business. Millions of customers reach out to local businesses every day on their phone numbers via voice or messaging. Apart from enabling these communication pipes, the current phone numbers do little to enable business growth of small and medium businesses. We at Superfone are here to change this! About us: We are a passionate team with deep experience in retail, consumer internet, payments across companies such as Flipkart, Phonepe, Ola and others. We're backed by top notch investors and industry angels and are putting together a great team. If you'd like to talk, please drop us a note at [email protected] You'll build: - a world-class product that’s still in its early stages and can impact millions of small businesses worldwide. - Work closely with the founders and leads to collaboratively create an innovative product.

Revenue
$4.7M
Customers
-
Year founded
2021
Funding
-
Team size
43
Growth
-

Inclusion Criteria

- Must provide multi-channel communication capabilities including voice, chat, and email. - Must include features for performance monitoring and reporting, enabling analytics on customer interactions. - Should support integration with customer relationship management (CRM) systems. - Must offer tools for managing both inbound and outbound customer interactions. - Not just for managing voice calls; must also facilitate digital communication channels. - Should include features for automated routing and queuing of customer inquiries.