Top 50 Contact Center Software Companies With $10M–$100M Revenue (August 2026)

Noida, Uttar Pradesh, India

BUSINESSNEXT is a universe of composable enterprise solutions with a focus on banks and financial services globally. Recognized as a Leader by leading industry analysts, it leverages technology, innovation, and experience to relentlessly deliver incredible, unique, and human experiences, acing the volatile and complex business environment. BUSINESSNEXT platforms namely CRMNEXT, CUSTOMERNEXT, DATANEXT & WORKNEXT are AI and ML-driven cloud-agnostic platforms dedicated to enabling digital transformations. It comprises an enriched portfolio of hyper SaaS modular solutions that are responsive, can readily plug & play, and have superlative integration capabilities with the eco-system. BUSINESSNEXT today powers 1 million+ users across 65,000 branches and call centers, managing 1 billion end customers worldwide. BUSINESSNEXT has its USA headquarter in Raleigh, North Carolina, and its international headquarters in Noida, India. It has a footprint across 5 continents and direct offices in 14 countries across the U.S.A, MEA, and APAC.

Herndon, Virginia, United States

A leading cloud communication solutions provider enabling businesses to have all communication services on one affordable system

Princeton, New Jersey, United States

Provider of communication software which enhances companies to interact with their customers via phone, internet, email, chat and social media. The company optimizes customer interaction for its client. It also offers solutions across eight segments of the CIM industry (technology consulting, contact center intelligence and reports, agent productivity, outbound interaction management, self service, workforce management, quality monitoring, and customer behavior analytic.

Austin, Texas, United States

Customer engagement platform

Denver, Colorado, United States

An outsourcer of customer care that connects world-class remote workers with the nation's leading brands

San Mateo, California, United States

Yellow.ai is an enterprise-grade conversational AI platform founded in 2016 and headquartered in Bangalore, India. The company builds Dynamic AI Agents that automate customer service and employee engagement interactions across voice, WhatsApp, Google Business Messaging, and other channels, pricing its platform on a per-conversation or per-minute-of-call-handling basis. As of mid-2022, Yellow.ai reported approximately 1,000 customers, an annual recurring revenue run rate in the $25 million to $35 million range, and year-over-year growth of 140 to 150 percent. The company targets ending 2022 with $40 million to $60 million in ARR, representing 2.2 to 2.5 times its prior-year bookings. Yellow.ai has raised $104 million in total funding across three rounds, most recently a $78 million Series C in 2021 led by WestBridge Capital with participation from Sapphire Ventures, Salesforce Ventures, and Lightspeed Venture Partners, at a valuation reported at $500 million. CEO Raghu Ravinutala told Latka in August 2022 that more than 90 percent of the Series C proceeds remained in the bank, giving the company a runway he estimated at two to three years under its current plan.

New York, NY, United States

Our artificial intelligence and machine learning products deliver automation and human augmentation, allowing individuals and organizations to realize their full potential. Today, the world's largest organizations rely on ASAPP to provide amazingly efficient and effective customer experiences through their Contact Centers. Our Research & Development team is unparalleled, driving the advancement of AI, machine learning, speech recognition, robotic process automation, natural language processing and more. If you are interested in working with us, please send an email to [email protected]. If you're interested in learning about our job opportunities, please reach out at [email protected].

Boulogne-Billancourt, Île-de-France, France

Odigo is global provider of Contact Centre as a Service (CCaaS) solutions that enhance interactions between a brand and its customers. A pioneer in the customer experience (CX) market in France and now a European leader, for almost 40 years Odigo has supported more than 250 major companies in over 100 countries. Driven by a deep sense of professionalism, pragmatism and imagination, Odigo stands out for the unrivalled reliability and robustness of its solution, offering the best voice quality MOS (Mean Opinion Score) on the market. Our experts help private and public organisations choose and deploy the CX solutions and AI to ensure maximum performance and customer satisfaction.

Noida, Uttar Pradesh, India

SquadStack is India’s most trusted telecalling outsourcing partner, revolutionizing traditional telecalling with a technology and data-driven approach. By integrating ‘People’, ‘Systems’, and ‘Knowledge’, we enable leading businesses to scale with enhanced flexibility, improved conversions, reduced customer acquisition costs (CAC), and actionable insights. Our solutions seamlessly integrate AI and human expertise, effectively overcoming the limitations of traditional contact centers. This results in up to 90% lead connectivity, 40% more conversions, superior quality audits, and increased agent productivity. SquadStack’s telecallers connect with lakhs of leads daily for top businesses like Tata Digital, AngelOne, Eureka Forbes, Delhivery, Kotak Securities, Redbus, BharatPe, and Amity University. Choosing SquadStack means more than just outsourcing telecalling. It means partnering with a company dedicated to transforming your customer engagement. Our commitment to excellence and driving business outcomes ensures your business stays ahead in an increasingly competitive market.

Gilbert, Arizona, United States

Business process outsourcing firm helping health care, customer support, technical support, and accounting businesses scale onshore, nearshore or offshore