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Top 408 Contact Center Software SaaS Companies in May 2026

As of May 2026, there are 408 SaaS companies in Contact Center Software. They have combined revenues of $10.5B and employ 55.6K people. They have raised $5.1B and serve 16.1M customers combined.

Contact center software encompasses a range of applications designed to manage customer interactions across various channels such as voice, email, chat, and social media. It primarily serves contact centers that handle customer service inquiries, technical support, and sales calls. By integrating various communication channels, these solutions facilitate seamless interactions and improve customer experiences. Typical features of contact center software include automatic call distribution, interactive voice response, customer relationship management integration, and performance analytics. Users of this software include customer service managers, sales operations teams, and IT professionals, all of whom are focused on enhancing customer engagement and streamlining processes. The ultimate goal is to create a more efficient workflow that supports enhanced communication, agent productivity, and customer satisfaction.

Companies
408
Revenue
$10.5B
Funding
$5.1B
Employees
55.6K

Filters

Sorting: Highest -> Lowest

Filters

Top Contact Center Software Companies

Showing 10 of 108 companies ranked by annual revenue.

1
Lovage

Lehi, Utah, United States

Smart, virtual receptionists for local businesses.

Revenue
$1M
Customers
-
Year founded
2020
Funding
-
Team size
6
Growth
-
2
MissNoCalls

Kanata, Ontario, Canada

MissNoCalls.com is a cutting-edge Custom AI Voice Bot Solutions company, designed to revolutionize the way businesses manage incoming calls. Our advanced voice bot technology provides seamless call handling, boosting operational efficiency and improving customer experiences. MissNoCalls.com enables companies to automate phone interactions, handle high call volumes effortlessly, and capture every opportunity without the need for traditional call center models. Our mission is to empower businesses to scale exponentially, offering personalized and natural-sounding AI voice solutions that lead to unparalleled productivity gains.

Revenue
$1M
Customers
-
Year founded
2024
Funding
-
Team size
-
Growth
-
3
Aurelian

Seattle, Washington, United States

Automating non-emergency police calls

Revenue
$1M
Customers
-
Year founded
2022
Funding
-
Team size
6
Growth
-
4
Salesfinity

San Francisco, California, United States

Have more customer conversions and boost your pipeline: 10x your output with the same input using the Salesfinity AI Parallel Dialer. Make up to 10 phone calls simultaneously, automatically filtering out bad numbers and detecting human voice using AI; connecting you with the first person to pick up. Salesfinity AI Parallel Dialer integrates with your favorite CRMs (Salesforce, Hubspot) and sales engagement tools (Outreach.io, Salesloft.com, Apollo.io).

Revenue
$1M
Customers
-
Year founded
2022
Funding
-
Team size
-
Growth
-
5
Opencall.ai

, United States

AI call centers for any business

Revenue
$1M
Customers
-
Year founded
2022
Funding
-
Team size
5
Growth
-
6
myphoner

Copenhagen, Denmark

Keeping track of leads has never been easier. Get a superior workflow, combining a clean and comprehensible call log with easy access for updating the leads. Intelligent queueing lets multiple agents work on the same lists.

Revenue
$1M
Customers
-
Year founded
2012
Funding
-
Team size
4
Growth
99.97%
7
Elto

San Francisco, California, United States

The AI Phone-Call Company

Revenue
$1M
Customers
-
Year founded
2020
Funding
-
Team size
5
Growth
-
8
AviaryAI

Chicago, Illinois, United States

Outbound voice agents for the financial services industry

Revenue
$1M
Customers
-
Year founded
2022
Funding
-
Team size
5
Growth
-
9
D3 Unified Communications

Rutherford, New Jersey, United States

Provider of a broad range of networking and desktop services intended to offer cloud-based phone and unified communication services. The company's communication services include high definition voice calling, auto phone attendant, administration portal, softphones, fax box, dial-by-name directory and voice emailing, enabling customers to quality and efficient networking and unique communication services.

Revenue
$981.2K
Customers
-
Year founded
2013
Funding
-
Team size
3
Growth
113.81%
10
DigitalGenius

London, England, United Kingdom

Developer of an artificial intelligence platform designed to bring practical applications of deep learning and artificial intelligence into customer service operations. The company's Human+AI customer service platform analyzes incoming messages, predicts meta-data, routes cases, provides agents with accurate suggestions and automates responses to increase the quality and efficiency of customer support conversations across text-based communication channels like email, chat, social media and mobile messaging, enabling companies to scale their customer service operations and live up to and exceed rising customer expectations.

Revenue
$961.9K
Customers
-
Year founded
2013
Funding
-
Team size
56
Growth
-

Inclusion Criteria

- Must provide multi-channel communication capabilities including voice, chat, and email. - Must include features for performance monitoring and reporting, enabling analytics on customer interactions. - Should support integration with customer relationship management (CRM) systems. - Must offer tools for managing both inbound and outbound customer interactions. - Not just for managing voice calls; must also facilitate digital communication channels. - Should include features for automated routing and queuing of customer inquiries.