Top 50 Contact Center Software Companies Under $1M Revenue (August 2026)

Rutherford, New Jersey, United States

Provider of a broad range of networking and desktop services intended to offer cloud-based phone and unified communication services. The company's communication services include high definition voice calling, auto phone attendant, administration portal, softphones, fax box, dial-by-name directory and voice emailing, enabling customers to quality and efficient networking and unique communication services.

London, England, United Kingdom

Developer of an artificial intelligence platform designed to bring practical applications of deep learning and artificial intelligence into customer service operations. The company's Human+AI customer service platform analyzes incoming messages, predicts meta-data, routes cases, provides agents with accurate suggestions and automates responses to increase the quality and efficiency of customer support conversations across text-based communication channels like email, chat, social media and mobile messaging, enabling companies to scale their customer service operations and live up to and exceed rising customer expectations.

Hollywood, Florida, United States

Ynot? is a cloud-based CRM, Lead Management and Sales Management application designed specifically for Higher Education institutions and related industries. Capture leads, Connect with Prospects, Convert new students - all in one platform. Ynot? also offers a complete Call Center solution and Call Monitoring module.

San Francisco, California, United States

Routee is a leading cloud communications provider that designs, develops and distributes advanced Web and API automation solutions for corporations, retail businesses and the services industry around the world. Powered by AMD Telecom’s robust infrastructure, Routee brings a powerful engagement toolset to its trusted global partners and some of the most renowned Fortune 500 corporations. Based on country-specific coverage and channel popularity, leverage the most powerful user engagement toolkit and alternative communication paths to reach your audiences effectively. Achieve high visibility and universal customer reach across your markets.

Los Angeles, California, United States

Vertex Omnichannel is aimed to work toward becoming a global leading communication platform combining direct marketing and customer support solutions to enhance sales and cost efficiency. A distinct single place for your business where communications from any channel regardless of whether it is FB Messenger, SMS, email, phone or other sources can be stored and searched, and be used to generate effective cross channel campaigns. Our communications platform powers a wide range of solutions, communication channels, and tools for advanced customer engagement, support, authentication, retention and security. This is what we have to offer, and so much more!

Salt Lake City, Utah, United States

Your Business Communication Experts! (Pssst. It's ok if you don't know what all the lingo is below; we'll teach ya!) RyTel Hosted Service based in Salt Lake City, UT, provides hosted PBX, VOIP, UCaaS, Unified Communications and business telephone, SD/WAN and Internet solutions nationally to small, medium, and enterprise-level businesses for a complete, unified communications experience. Two distinct Class 5 geo-redundant VoIP platforms offered in addition to fax-to-email, phones and equipment, and managed services. DON'T KNOW WHAT ALL THAT MEANS? That's ok! Tell us what you need, and we will guide you through your decision making! RyTel’s key to success is its on-site service, installation and training supported 24/7/365 by a world-class client services team. Rytel is proud to partner with Warrior Rising. We are honored to support veteran owned businesses. We succeed when you succeed!

Santiago, Chile

The first plug&play video contact center to provide face-to-face communication experiences between companies and customers.

South Korea

CallGate is a software-as-a-service provider of ROI enterprise mobile solutions, enabling contact centers to better serve inbound callers

Fitchburg, Wisconsin, United States

Teleperson enhances the human connection by offering several customer-centric products and solutions, including Direct-to-Human capability, complete vendor management (both engagement and payment), third-party media integration while waiting, and video-based reviews post-call.

San Francisco, California, United States

What is Friday: FRIDAY automates level 1 support tasks by DISCOVERING, MONITORING, TRIAGING, AND RESOLVING Information Technology (IT) issues which is unlike anything else on the market today. We can work with the alikes of your network monitoring/management tools, or we can replace them. We work with your service providers or your staff to be what you would like us to be. Friday is dynamic, flexible, and groundbreaking.