1
Happilee
Trivandrum, Kerala, India
Happilee is a powerful tool designed to help businesses increase their revenue through WhatsApp.Take care of customer engagement, lead generation, marketing and more with Happilee.
- Revenue
- $990K
- Team size
- 9
Top 50 Conversational Support Software Companies Under $1M Revenue (September 2026)
As of September 2026, Latka tracks 204 conversational support software companies under $1M in annual revenue. They have combined revenues of $89.1M and employ 990 people. They have raised $18M and serve 2.1M customers combined.
Every company below sells conversational support software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.
What Conversational Support Software Companies do
Conversational Support Software refers to platforms that facilitate real-time, engaging communication between businesses and customers. These systems aim to enhance customer experience by streamlining interactions through channels such as live chat, messaging apps, and social media. With an increasing emphasis on personalized and immediate support, this software serves as a crucial tool for companies seeking to maintain a competitive edge in customer service. Typical use cases for conversational support software include customer inquiries, appointment scheduling, and proactive engagement through automated messaging. Common features often include automated customer lookup, skills-based routing, and self-service options, all designed to provide seamless support. Buyer personas predominantly include customer service managers, operations teams, and IT personnel, all focused on improving customer satisfaction and operational efficiency.
- Companies
- 204
- Revenue
- $89.1M
- Funding
- $18M
- Employees
- 990
Filters
Sorting: Highest -> Lowest
Top Conversational Support Software Companies Under $1M Revenue
Showing 10 of 204 companies ranked by annual revenue.
- Revenue
- $990K
- Year founded
- 2023
- Team size
- 9
3
Chatwerk
Nürnberg, Bayern, Germany
No matter which channel your clients prefer, ChatWerk combines the most popular messengers into one inbox. Easy-to-use app that enables entrepreneurs to chat with their customers, ask for reviews, and share information with their team on the go. A humanized chatbot and preset messages will bring your business to life even if your employees are not available. By the end of the day, you won't miss their messages again. More time for you to run your business, and more security for your customers: 100% Data Privacy compliance. Get a better conversation started with your client today, for free. Chatwerk.
- Revenue
- $990K
- Year founded
- 2021
- Team size
- 9
4
MagicForm.AI
Sheridan, Wyoming, United States
Your customers want to be heard, not herded. Throw the infuriating phone tree style chat windows and painful hold times away. Level up your customer experience and increase your conversions with MagicForm today. Automate your customer support with artificially intelligent chatbots that provide answers instantly and accurately 24/7. With MagicForm.AI, businesses can, - Deploy AI chatbots on multiple platforms - Web, Messenger, and soon WhatsApp - Route complex and high-priority tickets to human agents. - Provide human-like responses - Generate leads, cross-sell and upsell products, help prospects schedule meetings and do more Never make a customer wait. Promote self-service and delight your customers with MagicForm.AI.
- Revenue
- $990K
- Year founded
- 2019
- Team size
- 9
5
Meya.ai
Kitchener, Ontario, Canada
Meya is a customer experience (CX) automation platform that helps organizations better serve their customers via conversational interfaces on websites, mobile apps and more. Meya’s cloud-based platform reduces operational costs and expands capabilities while creating high quality, personalized customer experiences.
- Revenue
- $990K
- Year founded
- 2015
- Team size
- 9
6
Dashbot
San Francisco, California, United States
We are on a mission to decipher language, which is the most complex type of data that ever existed. Dashbot is a data platform that ingests, cleans, stores, and processes any type of Conversation Data — such as from speaking to Alexa, talking to a customer service rep over the phone, or typing to a chatbot on a website. While virtually every other field/application of A.I. is trying to understand the world around us (e.g. computer vision), Dashbot is harnessing the power of Conversational AI to understand the world within us (i.e. intention). Dashbot is backed by world-class investors including ff Venture Capital, Bessemer Venture Partners, Scrum Ventures and Samsung.
- Revenue
- $990K
- Year founded
- 2020
- Team size
- 9
7
Molin AI
London, England, United Kingdom
Setting new standards for eCommerce support, Molin AI provides the most accurate AI chatbot available. It understands what your customers need, recommends...
- Revenue
- $990K
- Year founded
- 2023
- Team size
- 9
- Revenue
- $990K
- Team size
- 9
9
DigitalGenius
London, England, United Kingdom
Developer of an artificial intelligence platform designed to bring practical applications of deep learning and artificial intelligence into customer service operations. The company's Human+AI customer service platform analyzes incoming messages, predicts meta-data, routes cases, provides agents with accurate suggestions and automates responses to increase the quality and efficiency of customer support conversations across text-based communication channels like email, chat, social media and mobile messaging, enabling companies to scale their customer service operations and live up to and exceed rising customer expectations.
- Revenue
- $961.9K
- Year founded
- 2013
- Team size
- 56
10
Chatnels
Burnaby, British Columbia, Canada
Chatnels provides a new way for customers to connect with business front desks using direct access chat lines.
- Revenue
- $954.4K
- Year founded
- 2015
- Team size
- 5
Frequently asked questions about Conversational Support Software Companies Under $1M Revenue
How many conversational support software companies under $1M in annual revenue are there?
Latka tracks 204 conversational support software companies under $1M in annual revenue. Together they generate $89.1M in annual revenue and employ 990 people.
Which conversational support software company under $1M in annual revenue is the largest?
Happilee is the largest, with $990K in annual revenue.
How much revenue does a typical conversational support software company under $1M in annual revenue make?
The average conversational support software company in this list makes $437K a year, across 204 companies with reported revenue. They serve 2.1M customers combined.
Who are the leading Conversational Support software vendors under $1M in annual revenue?
Ranked by annual revenue, the leaders are Happilee, Giga ML, Chatwerk, MagicForm.AI and Meya.ai.
How much funding have conversational support software companies under $1M in annual revenue raised?
The 204 conversational support software companies under $1M in annual revenue tracked here have raised $18M in disclosed funding between them.
Related Customer Service Software categories
Inclusion Criteria
- Must enable real-time communication between businesses and customers - Should provide features for automated responses and customer self-service - Must support multiple messaging channels such as chat, social media, and messaging apps - Should facilitate tracking and analytics of customer interactions - Not just a marketing tool; must also include functionality for customer service operations - Should offer capabilities for personalized engagement and proactive messaging - must integrate with existing CRM or support systems