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Top 50 Conversational Support Software Companies With $1M–$5M Revenue (September 2026)

As of September 2026, Latka tracks 178 conversational support software companies with $1M–$5M in annual revenue. They have combined revenues of $395M and employ 3.5K people. They have raised $1.7B and serve 33.2M customers combined.

Every company below sells conversational support software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.

What Conversational Support Software Companies do

Conversational Support Software refers to platforms that facilitate real-time, engaging communication between businesses and customers. These systems aim to enhance customer experience by streamlining interactions through channels such as live chat, messaging apps, and social media. With an increasing emphasis on personalized and immediate support, this software serves as a crucial tool for companies seeking to maintain a competitive edge in customer service. Typical use cases for conversational support software include customer inquiries, appointment scheduling, and proactive engagement through automated messaging. Common features often include automated customer lookup, skills-based routing, and self-service options, all designed to provide seamless support. Buyer personas predominantly include customer service managers, operations teams, and IT personnel, all focused on improving customer satisfaction and operational efficiency.

Companies
178
Revenue
$395M
Funding
$1.7B
Employees
3.5K

Filters

Sorting: Highest -> Lowest

Filters

Top Conversational Support Software Companies With $1M–$5M Revenue

Showing 10 of 178 companies ranked by annual revenue.

1Simplr logo
Simplr

Nashville, Tennessee, United States

Simplr enables enterprise-class companies to transform their CX from a cost center to a revenue driver. Simplr's digital concierge approach improves customer service cost-effectively and drives revenue opportunities along the customer interaction lifecycle. We provide customer service through cutting-edge automation and a global pool of AI-enabled agents across all customer service channels. Simplr is a wholly owned subsidiary of Asurion, the world’s leading tech care company, which serves over 300 million customers. Find more information about Simplr at https://www.simplr.ai/

Revenue
$5M
Year founded
2017
Team size
45
2Simbo AI logo
Simbo AI

Cambridge, Massachusetts, United States

AI Front Desk Copilot- For Hospitals and Medical Practices

Revenue
$5M
Year founded
2019
Team size
45
3KODIF logo
KODIF

Palo Alto, California, United States

Our action-first AI platform enables CX teams to build intelligent automation across any digital channel - reducing ticket volume, improving resolution speed and accuracy, and unlocking new revenue and retention opportunities through personalized customer journeys. Kodif's modular framework includes: - AI Agents that take real action - AI Analysts that learn and adapt - AI Managers that surface trends and optimize workflows

Revenue
$4.8M
Year founded
2021
Team size
44
4YCloud logo
YCloud

Singapore, Central Region, Singapore

Born in 2013 from the minds of seasoned technologists and entrepreneurs, YCloud isn't just a communication platform – it's a bridge. We envision a world where global teams, devices, and applications speak fluently to one another, fostering seamless collaboration and efficiency. Our platform breaks down communication silos with just a few lines of code. No clunky integrations, no hidden costs – just an elegant, swift, and scalable way to modernize your business conversations. It's no surprise leading startups and enterprises alike choose YCloud to enhance their customer experience. What sets us apart? Omni-channel fluency. We empower you to streamline conversations across the channels your customers crave, be it WhatsApp, SMS, Voice, Email, or beyond. This versatility ensures they can reach you effortlessly and resolve any issue on their preferred platform. At YCloud, we're obsessed with exceeding expectations. Our fully integrated platform eliminates delays, frustration, and exorbitant fees. We prioritize the needs of modern businesses – quality, scale, innovation, and agility. With YCloud, you can finally unlock the true potential of your communications: connecting seamlessly, exceeding expectations, and watching your business flourish.

Revenue
$4.8M
Year founded
2014
Team size
32
5Signo logo
Signo

Noida, Uttar Pradesh, India

SIGNO is a rapidly growing SAAS based Technology Enterprise, founded by IIM & IIT Alumni and industry specialists. SIGNO developed an AI-based vernacular voice call BOT, Which is simplifying the process of Sourcing, Briefing, Filtering, Recruiting with digital KYC by 100 times faster than the normal process. SIGNO makes Human Resources easier for corporate industries everywhere through trusted Vernacular BOT. Download SIGNO App Now https://play.google.com/store/apps/details?id=in.daas.signo

Revenue
$4.6M
Year founded
2019
Team size
42
6botique.ai logo
botique.ai

Newark, New Jersey, United States

We take care of the AI , so you can take care of your customers!

Revenue
$4.6M
Year founded
2016
Team size
42
7Crescendo logo
Crescendo

United States

There’s huge potential in the new chapter of AI-powered customer service. But it will only be captured by companies that can shake up the industry models that hold back innovation. We’re a group of founders who have worked in customer experience for years. Our tech and our people have served billions of customers and provided exceptional service across the world. Crescendo is our vision for finally changing what’s held us back before. We’re combining the most advanced AI technology with the best human agents to provide a blended experience. We’re eliminating the separation between the contact center and the technology provider. With everything orchestrated together, we can dramatically accelerate improvements to agent and customer experience. That means customer service that’s more in sync, easier to manage, and more tightly integrated than ever before. And our customers will only pay for positive outcomes. It’s a brilliant harmony of AI and CX.

Revenue
$4.5M
Team size
41
8Interakt logo
Interakt

Mumbai, Maharashtra, India

We are the premier Business Automation Solution enabling 25000+ SMBs from over 100+ countries automate Marketing, Customer Support & Sales on WhatsApp & Instagram No.1 WhatsApp app on the Shopify App Store

Revenue
$4.5M
Year founded
2020
Team size
41
9WotNot logo
WotNot

Dover, Delaware, United States

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. Add a chatbot to any vertical like Real Estate, Insurance, Finance, Healthcare, Automotive, SaaS, Banking, Consumer Goods, Manufacturing, and Education to cater to multiple use-cases. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.

Revenue
$4.4M
Year founded
2018
Team size
29
10Alcmeon logo
Alcmeon

Paris, Île-de-France, France

Alcmeon is the frontline AI-powered solution of Fortune 500 companies for enhancing customer engagement through conversational experiences. Great service starts with frontline employees. We help you reduce the cost of customer care (-20%) and increase the performance of your frontline employees (+25%) whilst improving your customer satisfaction (>85 CSAT) and brand loyalty (up to 33% recurring customers). Created in 2011, Alcmeon has established itself as the leader in Social CRM working with international brands such as SNCF Connect, LVMH, Carrefour, Fnac Darty, and many more! Are you in search of an innovative and proven platform for a world-class omnichannel experience? Let's talk! Need more info? Go to our website, https://www.alcmeon.ai and download our latest case studies or simply ask for a demo, we would love to give you a tour! [email protected] X: @alcmeon_answers www.facebook.com/alcmeon.answers

Revenue
$4.2M
Year founded
2011
Team size
38

Frequently asked questions about Conversational Support Software Companies With $1M–$5M Revenue

How many conversational support software companies with $1M–$5M in annual revenue are there?

Latka tracks 178 conversational support software companies with $1M–$5M in annual revenue. Together they generate $395M in annual revenue and employ 3.5K people.

Which conversational support software company with $1M–$5M in annual revenue is the largest?

Simplr is the largest, with $5M in annual revenue, founded in 2017.

How much revenue does a typical conversational support software company with $1M–$5M in annual revenue make?

The average conversational support software company in this list makes $2.2M a year, across 178 companies with reported revenue. They serve 33.2M customers combined.

Who are the leading Conversational Support software vendors with $1M–$5M in annual revenue?

Ranked by annual revenue, the leaders are Simplr, Simbo AI, KODIF, YCloud and Signo.

How much funding have conversational support software companies with $1M–$5M in annual revenue raised?

The 178 conversational support software companies with $1M–$5M in annual revenue tracked here have raised $1.7B in disclosed funding between them.

Related Customer Service Software categories

Inclusion Criteria

- Must enable real-time communication between businesses and customers - Should provide features for automated responses and customer self-service - Must support multiple messaging channels such as chat, social media, and messaging apps - Should facilitate tracking and analytics of customer interactions - Not just a marketing tool; must also include functionality for customer service operations - Should offer capabilities for personalized engagement and proactive messaging - must integrate with existing CRM or support systems