- Revenue
- $72.6M
- Customers
- 6K
- Year founded
- 2015
- Funding
- $42.4M
- Team size
- 476
- Growth
- 19.78%
Top 486 Conversational Support Software SaaS Companies in May 2026
As of May 2026, there are 486 SaaS companies in Conversational Support Software. They have combined revenues of $4.3B and employ 28.3K people. They have raised $3.9B and serve 36.5M customers combined.
Conversational Support Software refers to platforms that facilitate real-time, engaging communication between businesses and customers. These systems aim to enhance customer experience by streamlining interactions through channels such as live chat, messaging apps, and social media. With an increasing emphasis on personalized and immediate support, this software serves as a crucial tool for companies seeking to maintain a competitive edge in customer service. Typical use cases for conversational support software include customer inquiries, appointment scheduling, and proactive engagement through automated messaging. Common features often include automated customer lookup, skills-based routing, and self-service options, all designed to provide seamless support. Buyer personas predominantly include customer service managers, operations teams, and IT personnel, all focused on improving customer satisfaction and operational efficiency.
Filters
Sorting: Highest -> Lowest
Top Conversational Support Software Companies
Showing 10 of 53 companies ranked by annual revenue.
2
Ada
Toronto, Canada
Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Our industry-leading clients like Telus, Upwork and Shopify, trust us to harmonize humans and AI to deliver instant, empathic, and effortless customer engagement.
- Revenue
- $70.6M
- Customers
- 5K
- Year founded
- 2016
- Funding
- $192.2M
- Team size
- 558
- Growth
- 21.87%
3
Personetics Technologies
New York, New York, United States
Provider of a virtual assistant software designed to redefine customer engagement from self-service to personalized guidance. The company's software are chatbots that respond timely to customer questions through popular messaging platforms to each customer's need, based on their current and historical account information, enabling banking industries to cover the entire product and service relationship with the customer.
- Revenue
- $59.6M
- Customers
- -
- Year founded
- 2010
- Funding
- $93M
- Team size
- 372
- Growth
- 617.51%
4
ValueFirst
Gurugram, Haryana, India
Founded in 2003, ValueFirst connects businesses with their consumers over telecom and internet channels, at scale. ValueFirst assists brands across sectors to build conversational experiences by offering Apple Business Messaging, Chatbots, Email, Google Business Messaging, Instagram, RCS Business Messaging, SMS, Voice, and WhatsApp through communication platforms and smart APIs. ValueFirst is run by ~400 free-spirited individuals spread across India, Indonesia, the Kingdom of Saudi Arabia, and the United Arab Emirates.
- Revenue
- $58.2M
- Customers
- -
- Year founded
- 2003
- Funding
- -
- Team size
- 529
- Growth
- -
- Revenue
- $53.3M
- Customers
- 300
- Year founded
- 2005
- Funding
- $23.5M
- Team size
- 194
- Growth
- 62.29%
- Revenue
- $48M
- Customers
- 1.5K
- Year founded
- 2010
- Funding
- $102.2M
- Team size
- 246
- Growth
- -
- Revenue
- $46.6M
- Customers
- -
- Year founded
- 2017
- Funding
- $52M
- Team size
- 208
- Growth
- 42.64%
8
interface.ai
Covina, California, United States
interface.ai is a leading provider of agentic AI solutions, specializing in serving community banks and credit unions. Its AI platform delivers a seamless, unified experience across voice, digital, and employee-assisted channels, all powered by a single AI brain that continuously learns and operates autonomously.
- Revenue
- $40.7M
- Customers
- -
- Year founded
- 2019
- Funding
- -
- Team size
- 234
- Growth
- -
9
Kenect
Pleasant Grove, Utah, United States
Building simple texting tools that are elegant and easy to use, so businesses can text their customers, generate reviews and gather leads
- Revenue
- $37.3M
- Customers
- -
- Year founded
- 2017
- Funding
- -
- Team size
- 233
- Growth
- -
10
Numa
Lafayette, California, United States
An AI-driven customer response platform for dealerships that turns BDCs and advisors into world-class communicators.
- Revenue
- $35M
- Customers
- -
- Year founded
- 2017
- Funding
- -
- Team size
- 58
- Growth
- -
Inclusion Criteria
- Must enable real-time communication between businesses and customers - Should provide features for automated responses and customer self-service - Must support multiple messaging channels such as chat, social media, and messaging apps - Should facilitate tracking and analytics of customer interactions - Not just a marketing tool; must also include functionality for customer service operations - Should offer capabilities for personalized engagement and proactive messaging - must integrate with existing CRM or support systems