Top 486 Conversational Support Software SaaS Companies in May 2026

Kitchener, Ontario, Canada

Developer of an insurance AI platform designed to empower insurance agencies and carriers to better support those interactions, on the customer's terms, using practical applications of artificial intelligence. The company's platform uses artificial intelligence to guide customers though the purchase and service experience by combining chat, smart dialogue systems, machine learning and natural language processing, enabling insurance companies to engage with their customers, answer questions and make policy changes in a cost-effective manner.

United States

Aion Assists is an advanced customer service plugin powered by GPT technology, designed to enhance your store's support capabilities. (Shopify app coming soon.)

Montreal, Quebec, Canada

Salesfloor is a customer engagement platform designed to drive more conversations & recommendations, and more sales and loyalty. It is the only platform on the market that unifies virtual shopping, clienteling, and AI assisted selling — driving sales and Total Experience with proven ROI. Salesfloor’s mission is to revolutionize the retail sales and service experience by fusing the human connection with the power of AI. With over 50,000 associates from leading retailers in apparel, beauty, jewelry, and home furnishings, Salesfloor is modernizing the role of store associates by bringing personalized, in-store service to online customers. Retailers such as Saks Fifth Avenue, Best Buy, Macy’s, Fabletics, Ben Bridge and more choose Salesfloor to drive results––such as higher online conversion rates, increased AOV and decreased return rates. For more information visit www.salesfloor.net and follow Salesfloor on LinkedIn and Facebook.

Birkirkara, Birkirkara, Malta

EBO is a virtual agent provider that helps companies build valuable, long-lasting relationships with their customers using Artificial Intelligence. How? - Reduce churn - Improve customer experience - Increase bottom line Today, customers have never been more powerful. They want a business to serve their needs smoothly and instantly. They want to see products that are only relevant to their needs and agents who can solve their problems 24/7. Big ask, right? EBO tackles this exact issue by building custom-built Virtual Agents tailor-made for your company's needs. These VAs can target organization-specific problems and automate processes whilst keep interactions with customers truly human. The aim is to ultimately, reduce churn, improve customer experience, solve problems faster, keep costs low and reach bottom line. Our VAs are transforming customer experience in Gaming, Healthcare, Financial Services in the UK and beyond. Discover how one of the world’s most complete natural language platforms can help to solve your business needs today. Are you ready to unlock the power of Artificial Intelligence? Let's talk! E: www.ebo.ai/contact-us/ T (Malta office): +356 20105006 T (UK office): +44 0203 916 0018 E: [email protected] W: www.ebo.ai

Delhi, India

#1 WhatsApp Marketing Platform - Broadcast WhatsApp Messages, Automate Notifications & Solve for Support via Chat/Bots

San Francisco, California, United States

Hospitable, an Inc 5000 company, gifts short-term rental hosts their valuable time back. Founded in 2016, Hospitable makes short-term hosting trivial for property owners and managers. Hospitable’s tools allow hosts to automate the most time-consuming elements of hosting, and their content and community educate investors on how to grow their short-term rental returns. Hosts use Hospitable to answer 90% of guest messages with AI-powered automated messaging, to automate their team notifications so they never miss a clean, and to avoid double bookings with a synchronized calendar across booking channels. Hospitable allows hosts to build their own direct booking website with many of the safeguards you would find in a 3rd party OTA and to integrate with popular 3rd party online travel agencies (Airbnb, Vrbo, and Booking.com).

Helsinki, Finland

Giosg is a Finnish-founded SaaS company providing enterprises with flexible technology for digital experiences. With interconnected digital sales, marketing, and customer success experiences, we help businesses worldwide drive measurable growth. Our flexible platform combines AI automation, live communication, video commerce, and web personalization to maximize revenue, improve efficiency, and transform audiences into loyal customers. Learn more about us at: www.giosg.com

Woburn, Massachusetts, United States

VassarDigital.ai is a wholly-owned subsidiary of Vassar Labs.(www.vassarlabs.com). VassarDigital.ai, fueled by MIT DNA, leads the charge in innovation, offering meticulously crafted generative AI and digital transformation applications tailored to address your business's core challenges. Our unwavering commitment is centered on delivering swift, authentic, and impactful results that redefine global operations. Empowering businesses, our low-code, no-code platform facilitates the seamless creation of connected worker and customer ecosystems. The GenAI-powered digital assistant, deployed in Field Technician Support, Customer Support, and employee onboarding/training, significantly enhances customer experiences while optimizing resource utilization. Our specialized proficiency encompasses GenAI-based co-pilots, Digital Twins, Predictive Maintenance, Asset Intelligence, Supply Chain, Geospatial Intelligence, and Mobility, among other transformative solutions. Join us in shaping the future of technology and revolutionize the way your organization operates. Vassar Labs LinkedIn Page: https://www.linkedin.com/company/vassar-labs

United States

Pylon is the modern alternative to Zendesk, optimized for B2B. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more.

San Francisco, California, United States

Empower your team across Slack and Microsoft Teams to instantly send and receive SMS, WhatsApp, and 2FA codes. Bring real-time, multiplayer communication to your customer base with instant messaging capabilities. Connect your number (or grab a new one!), sync your contacts (check out our integrations!), start collaborating. Eliminate the need for outside platforms and enjoy consolidated communication.