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Top 46 Conversational Support Software Companies With $5M–$10M Revenue (September 2026)

As of September 2026, Latka tracks 46 conversational support software companies with $5M–$10M in annual revenue. They have combined revenues of $291.6M and employ 2.4K people. They have raised $116.3M and serve 1.8K customers combined.

Every company below sells conversational support software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.

What Conversational Support Software Companies do

Conversational Support Software refers to platforms that facilitate real-time, engaging communication between businesses and customers. These systems aim to enhance customer experience by streamlining interactions through channels such as live chat, messaging apps, and social media. With an increasing emphasis on personalized and immediate support, this software serves as a crucial tool for companies seeking to maintain a competitive edge in customer service. Typical use cases for conversational support software include customer inquiries, appointment scheduling, and proactive engagement through automated messaging. Common features often include automated customer lookup, skills-based routing, and self-service options, all designed to provide seamless support. Buyer personas predominantly include customer service managers, operations teams, and IT personnel, all focused on improving customer satisfaction and operational efficiency.

Companies
46
Revenue
$291.6M
Funding
$116.3M
Employees
2.4K

Filters

Sorting: Highest -> Lowest

Filters

Top Conversational Support Software Companies With $5M–$10M Revenue

Showing 10 of 46 companies ranked by annual revenue.

1EBO.ai logo
EBO.ai

Birkirkara, Birkirkara, Malta

EBO is a virtual agent provider that helps companies build valuable, long-lasting relationships with their customers using Artificial Intelligence. How? - Reduce churn - Improve customer experience - Increase bottom line Today, customers have never been more powerful. They want a business to serve their needs smoothly and instantly. They want to see products that are only relevant to their needs and agents who can solve their problems 24/7. Big ask, right? EBO tackles this exact issue by building custom-built Virtual Agents tailor-made for your company's needs. These VAs can target organization-specific problems and automate processes whilst keep interactions with customers truly human. The aim is to ultimately, reduce churn, improve customer experience, solve problems faster, keep costs low and reach bottom line. Our VAs are transforming customer experience in Gaming, Healthcare, Financial Services in the UK and beyond. Discover how one of the world’s most complete natural language platforms can help to solve your business needs today. Are you ready to unlock the power of Artificial Intelligence? Let's talk! E: www.ebo.ai/contact-us/ T (Malta office): +356 20105006 T (UK office): +44 0203 916 0018 E: [email protected] W: www.ebo.ai

Revenue
$9.5M
Year founded
2017
Team size
86
2Salesfloor logo
Salesfloor

Montreal, Quebec, Canada

Salesfloor is a customer engagement platform designed to drive more conversations & recommendations, and more sales and loyalty. It is the only platform on the market that unifies virtual shopping, clienteling, and AI assisted selling — driving sales and Total Experience with proven ROI. Salesfloor’s mission is to revolutionize the retail sales and service experience by fusing the human connection with the power of AI. With over 50,000 associates from leading retailers in apparel, beauty, jewelry, and home furnishings, Salesfloor is modernizing the role of store associates by bringing personalized, in-store service to online customers. Retailers such as Saks Fifth Avenue, Best Buy, Macy’s, Fabletics, Ben Bridge and more choose Salesfloor to drive results––such as higher online conversion rates, increased AOV and decreased return rates. For more information visit www.salesfloor.net and follow Salesfloor on LinkedIn and Facebook.

Revenue
$9.5M
Year founded
2014
Team size
86
3AiSensy logo
AiSensy

Delhi, India

#1 WhatsApp Marketing Platform - Broadcast WhatsApp Messages, Automate Notifications & Solve for Support via Chat/Bots

Revenue
$8.9M
Year founded
2020
Funding
$100K
Team size
101
4hospitable.com logo
hospitable.com

San Francisco, California, United States

Hospitable, an Inc 5000 company, gifts short-term rental hosts their valuable time back. Founded in 2016, Hospitable makes short-term hosting trivial for property owners and managers. Hospitable’s tools allow hosts to automate the most time-consuming elements of hosting, and their content and community educate investors on how to grow their short-term rental returns. Hosts use Hospitable to answer 90% of guest messages with AI-powered automated messaging, to automate their team notifications so they never miss a clean, and to avoid double bookings with a synchronized calendar across booking channels. Hospitable allows hosts to build their own direct booking website with many of the safeguards you would find in a 3rd party OTA and to integrate with popular 3rd party online travel agencies (Airbnb, Vrbo, and Booking.com).

Revenue
$8.6M
Year founded
2016
Team size
78
5giosg logo
giosg

Helsinki, Finland

Giosg is a Finnish-founded SaaS company providing enterprises with flexible technology for digital experiences. With interconnected digital sales, marketing, and customer success experiences, we help businesses worldwide drive measurable growth. Our flexible platform combines AI automation, live communication, video commerce, and web personalization to maximize revenue, improve efficiency, and transform audiences into loyal customers. Learn more about us at: www.giosg.com

Revenue
$7.8M
Year founded
2011
Team size
71
6Vassar Digital logo
Vassar Digital

Woburn, Massachusetts, United States

VassarDigital.ai is a wholly-owned subsidiary of Vassar Labs.(www.vassarlabs.com). VassarDigital.ai, fueled by MIT DNA, leads the charge in innovation, offering meticulously crafted generative AI and digital transformation applications tailored to address your business's core challenges. Our unwavering commitment is centered on delivering swift, authentic, and impactful results that redefine global operations. Empowering businesses, our low-code, no-code platform facilitates the seamless creation of connected worker and customer ecosystems. The GenAI-powered digital assistant, deployed in Field Technician Support, Customer Support, and employee onboarding/training, significantly enhances customer experiences while optimizing resource utilization. Our specialized proficiency encompasses GenAI-based co-pilots, Digital Twins, Predictive Maintenance, Asset Intelligence, Supply Chain, Geospatial Intelligence, and Mobility, among other transformative solutions. Join us in shaping the future of technology and revolutionize the way your organization operates. Vassar Labs LinkedIn Page: https://www.linkedin.com/company/vassar-labs

Revenue
$7.8M
Year founded
2021
Team size
71
7Clerk Chat logo
Clerk Chat

San Francisco, California, United States

Empower your team across Slack and Microsoft Teams to instantly send and receive SMS, WhatsApp, and 2FA codes. Bring real-time, multiplayer communication to your customer base with instant messaging capabilities. Connect your number (or grab a new one!), sync your contacts (check out our integrations!), start collaborating. Eliminate the need for outside platforms and enjoy consolidated communication.

Revenue
$7.5M
Year founded
2020
Team size
49
8ChatScribe Pro logo
ChatScribe Pro

United States

ChatScribe Pro empowers Generative AI-powered Transcription, Translation, Content Generation, and Q&A Chatbot. It supports multi-models including GPT-4, Gemini Pro, Claude-2, LLaMa-2, Perplexity, Mistral, MythoMax, and more.

Revenue
$7.5M
9PhoneTrack logo
PhoneTrack

Curitiba, Paraná, Brazil

A Intelia nasceu com o propósito de elevar a experiência de comunicação das empresas ao longo da jornada de atendimento ao cliente. Desde 2015, estamos na vanguarda das transformações e do dinamismo do mercado de tecnologia, desenvolvendo soluções eficazes e de alto valor para organizações que buscam se destacar em um cenário competitivo em constante evolução. O nosso propósito é ajudar as empresas na otimização da jornada do cliente, fornecendo métricas valiosas e insights que ajudam a melhorar a qualidade de atendimento, eficiência e produtividade. A inteligência conversacional pode ser utilizada por qualquer empresa que busque melhorar o atendimento e conhecer melhor o seu cliente, sempre com o objetivo de construir a melhor experiência para o consumidor. Transformamos as interações de diversos canais de atendimento em dados estruturados, fornecendo métricas valiosas para entendimento do comportamento do consumidor, performance de vendas e qualidade do atendimento.

Revenue
$7.5M
Year founded
2015
Team size
68
10GreenAds Global logo
GreenAds Global

Unknown, Kerala, India

GreenAds Global, a top-notch provider of enterprise messaging platform, is thrilled to announce that we were the proud winners of the prestigious MEFFYS Awards in 2024. Since 2011, we've been leading the way in messaging solutions, offering a wide array of services like the bulk SMS,WhatsApp Business API, RCS messaging,, cloud telephony, voice calls, and the WhatsApp Business Cloud API. We are proud to serve over five thousand customers across the Asia-Pacific, Africa, and the Middle East regions, simplifying consumer communication complexities and transforming them into effective tools for business growth. We started off as a bulk SMS aggregator, but we have since evolved into a comprehensive platform that integrates Google RCS, WhatsApp Business API, and Facebook/Instagram APIs. With the help of our AI chatbots and user-friendly omni-channel CPaaS UI, we have empowered over 3000 users to enhance their customer interactions. Our mission is to provide impactful business communication solutions that are fueled by innovation, determination, and a commitment to excellence. Google RCS Messaging Partner l WhatsApp Business API Provider I Omni Channel Messaging Company | Conversational messaging/Solutions | Chat Bots for popular Messaging Channels l Cpaas Provider

Revenue
$7.2M
Year founded
2011
Team size
65

Frequently asked questions about Conversational Support Software Companies With $5M–$10M Revenue

How many conversational support software companies with $5M–$10M in annual revenue are there?

Latka tracks 46 conversational support software companies with $5M–$10M in annual revenue. Together they generate $291.6M in annual revenue and employ 2.4K people.

Which conversational support software company with $5M–$10M in annual revenue is the largest?

EBO.ai is the largest, with $9.5M in annual revenue, founded in 2017.

How much revenue does a typical conversational support software company with $5M–$10M in annual revenue make?

The average conversational support software company in this list makes $6.3M a year, across 46 companies with reported revenue. They serve 1.8K customers combined.

Who are the leading Conversational Support software vendors with $5M–$10M in annual revenue?

Ranked by annual revenue, the leaders are EBO.ai, Salesfloor, AiSensy, hospitable.com and giosg.

How much funding have conversational support software companies with $5M–$10M in annual revenue raised?

The 46 conversational support software companies with $5M–$10M in annual revenue tracked here have raised $116.3M in disclosed funding between them.

Related Customer Service Software categories

Inclusion Criteria

- Must enable real-time communication between businesses and customers - Should provide features for automated responses and customer self-service - Must support multiple messaging channels such as chat, social media, and messaging apps - Should facilitate tracking and analytics of customer interactions - Not just a marketing tool; must also include functionality for customer service operations - Should offer capabilities for personalized engagement and proactive messaging - must integrate with existing CRM or support systems