Top InTouchNow AI Alternatives, Competitors & Similar Software

Conversational Intelligence Software

NICE (NASDAQ: NICE) is the worldwide leader of software solutions that deliver strategic insights by capturing and analyzing mass quantities of structured and unstructured data in real-time from multiple sources, including phone calls, mobile apps, email, chat, social media, and video. NICE Uptivity solutions give small to medium sized contact centers the tools to continuously improve every aspect of each step of every agent’s life cycle and enhance customer satisfaction. You get exactly what you need thanks to a modern, integrated, and easy-to-use suite of products that offers a unified system for performance management, workforce management, speech analytics, call recording and more. Unparalleled customer service and support from our in-house staff result in a better value, and a lower total cost of ownership. NICE solutions are used by over 25,000 organizations in more than 150 countries, including 80 of the Fortune 100 companies.

Conversational Intelligence Software

NICE (NASDAQ: NICE) is the worldwide leader of software solutions that deliver strategic insights by capturing and analyzing mass quantities of structured and unstructured data in real-time from multiple sources, including phone calls, mobile apps, email, chat, social media, and video. NICE Uptivity solutions give small to medium sized contact centers the tools to continuously improve every aspect of each step of every agent’s life cycle and enhance customer satisfaction. You get exactly what you need thanks to a modern, integrated, and easy-to-use suite of products that offers a unified system for performance management, workforce management, speech analytics, call recording and more. Unparalleled customer service and support from our in-house staff result in a better value, and a lower total cost of ownership. NICE solutions are used by over 25,000 organizations in more than 150 countries, including 80 of the Fortune 100 companies.

Conversational Intelligence Software

We use machine learning and artificial intelligence to uncover insights in voice calls and turn them into a rich source of knowledge and actionable insight for your organisation! With the Contexta360 API, you can apply big data analysis without the involvement of human listening to all of your customer interactions. The result is that you’ll be able to rapidly categorise and label customer service & sales calls and other interactions. From there, you can detect trends, track the topics that are most important to your key customers and your business, and analyse customer satisfaction trends over time and what the impact is on the revenue for example. To coach and motivate your sales and service organisation, you need the tools to enable your service and sales organisation to learn, earn and enjoy. You could do this manually. A team lead or manager could spend a few hours each week listening to call recordings and checking, by hand, that the customer was left happy and that the sales/service agent did their best to cross-sell other products in order to hit their quota attainment. With hundreds of calls per day, the team lead could only ever dip into a few calls per employee. And it can be boring work; not only could the team lead’s morale suffer but they might miss important details as their attention wanes. With Contexta360, you could check every single call and without taking up staff time and focus on your core business... Contexta can look out for key phrases and words in calls, such as those that indicate a cross-sell or a successful resolution to the call. It can even generate transcripts so that human managers can quickly and easily review call content with Contexta360 is backed by VentureBuilders, a fast-growing start-up accelerator involved in various successful startups like group deal, overstappen.nl and taxi2airport.nl

Conversational Intelligence Software

We use machine learning and artificial intelligence to uncover insights in voice calls and turn them into a rich source of knowledge and actionable insight for your organisation! With the Contexta360 API, you can apply big data analysis without the involvement of human listening to all of your customer interactions. The result is that you’ll be able to rapidly categorise and label customer service & sales calls and other interactions. From there, you can detect trends, track the topics that are most important to your key customers and your business, and analyse customer satisfaction trends over time and what the impact is on the revenue for example. To coach and motivate your sales and service organisation, you need the tools to enable your service and sales organisation to learn, earn and enjoy. You could do this manually. A team lead or manager could spend a few hours each week listening to call recordings and checking, by hand, that the customer was left happy and that the sales/service agent did their best to cross-sell other products in order to hit their quota attainment. With hundreds of calls per day, the team lead could only ever dip into a few calls per employee. And it can be boring work; not only could the team lead’s morale suffer but they might miss important details as their attention wanes. With Contexta360, you could check every single call and without taking up staff time and focus on your core business... Contexta can look out for key phrases and words in calls, such as those that indicate a cross-sell or a successful resolution to the call. It can even generate transcripts so that human managers can quickly and easily review call content with Contexta360 is backed by VentureBuilders, a fast-growing start-up accelerator involved in various successful startups like group deal, overstappen.nl and taxi2airport.nl

Conversational Intelligence Software

The company Callture is a Canadian technology company based in Mississauga, Ontario. The organization has developed its own proprietary platform that enables market ready telephony applications. Currently, company has over 50,000 clients, 450 agents and 180 service provider clients. It runs over 85 million minutes per month through its network and operates facilities in Toronto and New York. Backed by 24/7 live contact, support team delivers the highest Service Level Agreement standards in the industry. Callture Business Units Callture runs two business units: the Retail Services Unit and Platform Outsourcing Solutions Unit. Retail Unit provides value-added voice services to businesses and consumers. Business services include its signature cloud based business phone service with its business-class features. Other business services include enhanced toll free service, virtual international phone numbers, prepaid long distance and click-to-talk service. Consumer services include unlimited long distance, calling cards and pc2phone service. All Callture services include a user friendly online portal with automated order processing. Callture’s Retail Unit has also developed an online affiliate program with instant signup and reoccurring commissions for life. Platform Outsourcing Unit offers end-to-end telecom outsourcing solutions for entrepreneurs around the world. Callture’s web-based platform contains proprietary software 10 years in making. Callture offers a wholesale model, where clients concentrate on pricing, distributing and selling their own private label products and services; and leave all technical and provisioning aspects to us. Callture’s on-demand model makes it a necessity to help clients grown their volume and succeed in minimum time.

Conversational Intelligence Software

Global leader in CRM software for capital markets & investment banking. Tier1 empowers its clients to create sales opportunities & maximize interactions while increasing productivity & reducing relationship risk. Trusted by 20,000+ CRM users worldwide, Tier1 delivers workflow-optimized experiences, prompted insights & a centralized view of client interactions that drive revenue-generating engagements, all on a capital markets grade security engine for large enterprises & specialist firm alike.

Conversational Intelligence Software

Reimagining patient consultations in healthcare by automating knowledge extraction from speech and text. AI-powered speech recognition and natural language processing technologies to automate and enhance administration for physicians, paving the way for the future of healthcare. Our mission is to improve the healthcare experience for both physicians and patients. With the help of our software, we hope to reduce the administrative burden on medical professionals, free up time to spend caring better for patients and enhance capabilities along the entire healthcare supply chain.

Conversational Intelligence Software

NICE (NASDAQ: NICE) is the worldwide leader of software solutions that deliver strategic insights by capturing and analyzing mass quantities of structured and unstructured data in real-time from multiple sources, including phone calls, mobile apps, email, chat, social media, and video. NICE Uptivity solutions give small to medium sized contact centers the tools to continuously improve every aspect of each step of every agent’s life cycle and enhance customer satisfaction. You get exactly what you need thanks to a modern, integrated, and easy-to-use suite of products that offers a unified system for performance management, workforce management, speech analytics, call recording and more. Unparalleled customer service and support from our in-house staff result in a better value, and a lower total cost of ownership. NICE solutions are used by over 25,000 organizations in more than 150 countries, including 80 of the Fortune 100 companies.

Conversational Intelligence Software

Reimagining patient consultations in healthcare by automating knowledge extraction from speech and text. AI-powered speech recognition and natural language processing technologies to automate and enhance administration for physicians, paving the way for the future of healthcare. Our mission is to improve the healthcare experience for both physicians and patients. With the help of our software, we hope to reduce the administrative burden on medical professionals, free up time to spend caring better for patients and enhance capabilities along the entire healthcare supply chain.

Conversational Intelligence Software

What if you could hire with brilliance and efficiency, no matter your level of experience? Say hello to Flipped – your gifted AI hiring co-pilot! Flipped seamlessly integrates state-of-the-art generative AI technology, with a user-friendly interface to 100x your hiring performance. It efficiently does many...

Conversational Intelligence Software

Marr Labs makes Vox, a failsafe AI-voice agent that is indistinguishable from humans. Out of the box, Vox just works. This can free up your workforce to focus on critical issues. With Vox, your team can close even more business and handle customer issues at a human level with Vox's 24/7 conversational intelligence.

Conversational Intelligence Software

Dotfusion is Canadian Digital Agency delivering Headless (JamStack)Websites, Mobile Apps and AI Solutions. HQ in Toronto

Conversational Intelligence Software

Langfinity is the AI interpreter for global teams. Meet, speak, and connect seamlessly in your native language with AI-powered, industry-specific live translation 🌎🚀

Conversational Intelligence Software

Marr Labs makes Vox, a failsafe AI-voice agent that is indistinguishable from humans. Out of the box, Vox just works. This can free up your workforce to focus on critical issues. With Vox, your team can close even more business and handle customer issues at a human level with Vox's 24/7 conversational intelligence.

Conversational Intelligence Software

Charisma.ai is a leading platform for creating immersive conversational AI experiences, offering advanced tools for building AI-powered interactive training, marketing and storytelling. At Charisma.ai, we believe AI is an exciting new toolkit for humanity. From training simulations that enhance conversation skills, to brand campaigns with maximum personalization, we empower organizations to engage audiences and supercharge learning outcomes with interactive experiences that can be trusted to stay on message. For high-impact conversational scenarios powered by award-winning responsible AI, with real-time, KPI-driven analytics, get in touch today at [email protected].

Conversational Intelligence Software

Scale your customer service with generative AI .

Conversational Intelligence Software

Scale your customer service with generative AI .

Conversational Intelligence Software

Automate Outcomes, Not Just Conversations

Conversational Intelligence Software

Automate Outcomes, Not Just Conversations

Conversational Intelligence Software

Langfinity is the AI interpreter for global teams. Meet, speak, and connect seamlessly in your native language with AI-powered, industry-specific live translation 🌎🚀