1
iSON Xperiences - Smarter Empathic AI
Dubai, Dubai, United Arab Emirates
AI Transformed. Empathy Enabled.
- Revenue
- $1.4B
- Customers
- -
- Year founded
- 2011
- Funding
- -
- Team size
- 12.7K
- Growth
- -
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As of August 2026, there are 1,665 SaaS companies in Conversational Intelligence Software. They have combined revenues of $14.6B and employ 88.3K people. They have raised $12.4B and serve 111.3M customers combined.
Conversational Intelligence Software refers to AI-driven platforms designed to extract insights from verbal interactions between businesses and their customers. The software captures and analyzes communications from various channels such as voice calls, live chats, emails, and video meetings, aiming to enhance customer engagement and optimize communication strategies. Typical features include real-time transcription, sentiment analysis, keyword detection, and performance metrics. These capabilities assist organizations in understanding customer behavior, coaching staff, and improving overall sales effectiveness. Common users of conversational intelligence software include sales teams, customer service departments, and marketing professionals who seek to leverage data-driven insights in their operations.
Sorting: Highest -> Lowest
Showing 10 of 1,665 companies ranked by annual revenue.
Dubai, Dubai, United Arab Emirates
AI Transformed. Empathy Enabled.
San Jose, California, United States
customer engagement solutions powered by artificial intelligence.
- Must capture and analyze voice, chat, or other communication data. - Should provide real-time transcription and insights. - Must include sentiment and emotion analysis functionalities. - Should enable keyword and topic detection from conversations. - Not just for recording; must also offer analytics and actionable insights.
San Francisco, California, United States
Our AI vetting identifies the best people in the world for a specific role. For example, our AI interviewer joins a video call and has a real-time conversation based on full context about a candidate's background.
Palo Alto, California, United States
Uniphore is the Business AI Company for the agentic enterprise. The Uniphore Business AI Cloud spans agents, models, knowledge, and data, combining the simplicity of consumer AI with the rigor, security, and scalability the enterprise demands. Business users can harness AI effortlessly and deliver outcomes immediately, while CIOs gain the foundation to build powerful AI applications embedded into workflows and trained on enterprise data. Built for the Enterprise, backed by AI Leaders Backed by NVIDIA, AMD, Snowflake, and Databricks, Uniphore brings a unique combination of capital and strategic alignment — validating its position as the definitive Business AI leader. Recent acquisitions of ActionIQ, Infoworks, Orby AI, and Autonom8 further cement Uniphore's AI talent depth and accelerate outcomes for clients. A Complete, Composable Platform Uniphore is designed to be: Sovereign — run on any public cloud, private cloud or on-premises with full control over your data and AI models. Composable — choose your layer, model, or component—vector DBs, knowledge graphs, data compute, and beyond. Secure — embedded guardrails, observability, and AI security ensure trusted, compliant, and enterprise-grade protection. Trusted at Scale Over 2,000 global businesses — including many of the Fortune 500 — rely on Uniphore every day to drive growth, improve efficiency, and deliver personalized customer experiences. Customers include leaders across industries, like Skechers, LastPass, Atlassian, HP, Allstate, Sony, and more. Industry Recognition Named to Inc.'s Best in Business List Listed on the Deloitte Technology Fast 500 Recognized in reports by Gartner, Forrester, and IDC From Pilot to Production Through strategic collaborations with industry leaders like KPMG, Cognizant, Rackspace, Databricks and Snowflake, Uniphore helps organizations move beyond experimental AI pilots to production-grade deployment — operationalizing AI agents across internal and client-facing workflows at scale.
San Francisco, California, United States
A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
San Ramon, California, United States
a cloud-based communication platform that includes voice, video and contact center solutions
Austin, Texas, United States
Khoros’s award-winning customer engagement platform helps over 2,000 global brands, including one-third of the Fortune 100 companies, create customers for life. With over 20 patented technologies, Khoros connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management. Combined with our top-rated services, the Khoros platform enables brands to connect with customers throughout their entire digital journey. Khoros powers more than 500 million daily digital interactions and leverages AI to turn these interactions into actionable insights. Primarily owned by Vista Equity Partners, Khoros is recognized as one of the Best Places to Work both nationally and locally across our 11 offices around the world. For more information, visit khoros.com.
Singapore, Singapore
HashMicro is a leading Singapore-based enterprise software provider offering cloud-based ERP solutions for large enterprises and scaling SMEs. Initially designed for complex operations, it has grown into a modular platform trusted across industries and company sizes. With operations in 25+ countries and a strong presence in Southeast Asia, HashMicro delivers a full suite of ERP applications—including Finance, Inventory, Manufacturing, Procurement, CRM, and HRM—tailored to local compliance needs. It integrates advanced AI capabilities like automation, business intelligence, machine learning, and predictive analytics to boost insight and efficiency. A standout feature is Hashy, the AI assistant that allows users to manage ERP tasks directly through messaging platforms for faster, more intuitive control. Implementation timelines are flexible, with subscription or one-time licensing models. Serving sectors from Manufacturing and Retail to Education and Healthcare, HashMicro offers scalable, enterprise-ready solutions aligned with operational and regional needs.
Beijing, China
Moonshot AI is an artificial intelligence company that specializes in creating AI chatbots and utilizes large language models for various applications.
