Livehelpnow logo
Founded 2005

Livehelpnow

2019 Revenue

$4.0M

YOY

Funding

$0.0

Overview

About Livehelpnow

Omnichannel Contact Center Software

Monthly Revenue

$330.0K

Total Expenses

$330.0K

=
Net Income

$1.0

Ebidta Margin

0.00%

+
YOY Growth

=
Rule of 40

0


How did Latka collect this data?

Podcast Youtube video

Latka collected this data by interviewing Livehelpnow CEO Michael Kansky on 02/04/2019

Watch the podcast


Headquarters

515 South West End Boulevard QuakertownPennsylvaniaUnited States

Livehelpnow Revenue vs Funding

$Funding$Revenue

Revenue

In 2019, Livehelpnow revenue run rate hit $4.0M in revenue.

$4.0M

Customers

Livehelpnow has 7K customers.

Lifetime Months

600

×
Monthly ARPU

$51.0

=
Lifetime Dollars

$30.5K


Acquisition Cost

$250.0

Average Annual Price

$612.0

$0$612.05 month payback period024681012

Churn

Livehelpnow has an annual churn rate of 2.00%

Churn vs Expansion

-100-500%50100
Gross Annual Dollar Churn

-2.00%

Annual Dollar Expansion

4.00%

Net Revenue Retention

102.00%

Team

Employees

Livehelpnow has 25 employees.

2019
DistributionQty

Other

23

Engineers

0

Quota Carrying

2 (8%)

CEO/Founder

Michael Kansky

Michael Kansky. In the Customer Service Tech field since 1997. Passionate about customer service, believe with every fiber of my body that each and every company striving to boost its customer service profile and produce customer experience with lasting impact will always be ahead of the pack. Founded LiveHelpNow, LLC (http://www.livehelpnow.net) in 2005 Founded HelpSquad, LLC (http://www.helpsquad.com) in 2014


CEO Q&A

What's your age?

42

Favorite online tool?

Recurly

Favorite book?

None

Favorite CEO?

Uber CEO

Advice for 20 year old self

Valuable time is


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Frequently Asked Questions about Livehelpnow

When was Livehelpnow founded?

Livehelpnow was founded in 2005.


Who is the CEO of Livehelpnow?

The CEO of Livehelpnow is Michael Kansky


How many employees does Livehelpnow have?

Livehelpnow has 25 employees.

How much revenue does Livehelpnow generate?

Livehelpnow generates $4.0M in revenue.


How much funding does Livehelpnow have?

Livehelpnow has raised $0.0.


Where is Livehelpnow headquarters?

Livehelpnow is headquartered at 515 South West End Boulevard QuakertownPennsylvaniaUnited States

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